Hotel berhampiran Spielplatz am Lieferinger Tunnel, Salzburg

Cocoon Salzburg - 10-13 July 2022 done both not all pix only the room This hotel is almost right across from the train station, on a corner, very easy to find - white 7 story building with a big butterfly outline on the glass doors. Inside the lobby is part of the bar and breakfast room. Checkin is super friendly. Room is small but wins the cuteness prize. Carpeting and walls in hallway all green with small leafy patterns like in a jungle. Bed is firm and very comfy, bedding is an interesting weave feeling like soft cotton paper, and 4 big fluffy pillows. No amenities in room such as phone, electric kettle or coffee makers, or even a small fridge. Has safe however. The hanging rattan chair is cute but takes up some room. Day couch by the window, no tables, night stands or desk - or chair for that matter (no room anyway). The most minimal amount of furniture, the idea I guess is all about lounging around so you don't ever need to sit up anywhere. Not much surface to layout stuff just a sort of narrow shelving on the wall next to the TV. Bathroom also tiny but everything is new and modern and the rain shower is the best ever. Takes a bit of maneuvering to get our two large suitcases settled. We are on the 6th floor so have a bit of view of mountains over the top of a building across the street. Windows have electrically controlled shutters outside (push button inside). You get a nice bar of chocolate and 5 euros for opting out housekeeping (although they said something about not continuing this practice). Floor uncarpeted. Aircon good. Wifi seems pretty fast. Nightlight under the bed is motion sensitive, so it comes on whenever you are moving around the room. Breakfast is good with scrambled and pre shaped fried eggs, sausage and bacon-like ham. Good selection of pastries and croissants and breads. Half dozen different kinds of tea all loose so need to scoop into a teabag in order to steep which is interesting and pretty fancy. Selection of cold meats as well and cheese. Tomato, cucumber and fruit. They don't check to see if you have breakfast included which is strange because it's extra charge for breakfast so not automatically included in all rooms. Overall a pretty good breakfast and food gets replenished pretty quickly. Seating tends to run out at peak time and people will ask to share your table if there is room.

The hotel location is good . Reception is nice and friendly too. Too bad there is a heavy smoke smell in our room and the reception is unable to replace the room for us . But she is kind and polite enough to request the room service to change the pillow and bedsheet which were contaminated by the smoke smell

This is a really nice hotel just beside the train station and across the street from the main bus lines that take you everywhere in the City. The room was excellent with a free mini-bar and other nice amenities. It is definitely worth spending more for the higher floor as the view is spectacular. Lot's of mountains on one side and rolling countryside on the other. The staff were all good, check-in and check-out was easy and the breakfast in the morning was tasty with lots of variety. I would definitely stay there again.

When I was looking for a hotel for a 1-night stay in Salzburg, I stumbled upon the listing for the Hyperion and took a chance. I wasn't familiar with the Hyperion hotel brand and didn't know much about Salzburg. Now, I have fallen under the spell of both the hotel and the city. The Hyperion is a fairly new hotel and it is in pristine shape. The room is rather generously sized compared to most of the European hotels I have stayed in thus far. The bathroom was particularly good -- with an American-style shower that featured both a handheld wand and a rain shower head. The separate water closet was a plus. The technology in the room (especially the lighting tech) is impressive, if not slightly confusing. Nice touch to have the Nescafe machine and the Mozart chocolates. The bed was very comfortable. The location, next to Mirabell Gardens, was great. The hotel staff was helpful. We arrived early, and the front desk gave us tips on how to spend our afternoon, drawing out some local attractions on the map and suggesting we get a Salzburg card (we already had them). They also gave us a recommendation for dinner, but we were turned away at the restaurant, which was full. In stead, we dined at the restaurant in the hotel, which was quite nice. Service was solid. Breakfast is a tad expensive, but they do offer a wide assortment of breakfast items (hot and cold) as well as eggs made to order. Champagne was also available for mimosas. Nice touch.

From the moment we arrived at the hotel minus our luggage which was still in Frankfurt, Simon and the team were brilliant, supplying us with things we needed, including a relaxing beer and picking up the luggage from the airport the next day. The team here are so friendly and helpful- nothing is too much trouble and they really went the extra mile to make us feel welcome. The room was just beautiful with a balcony and river view, complimentary mini bar topped up daily. We had lovely meals in the Sacher Grill, eating on the terrace and also enjoyed tea and cakes in the Sacher café and cocktails in the bar. This really is a fantastic hotel to match a fantastic city and we would like to thank the whole team, especially Simon and Anna for making this such a special holiday.

Strategically located hotel, cleanliness and rich and satisfying breakfast. Unfortunately, staying at this hotel was one that I had to have an unpleasant situation every day such as: -I ran out of water in the room, the receptionist with Asian features informed me that only by buying 2 bottles of water (which cost me €9 or something) with a bored and indignant tone I can have water in the room. The next day going to breakfast I saw by myself that in the lobby of the hotel they have courtesy lemon water in a big jar. - Unclear information received from reception I missed breakfast because I was not informed that breakfast is at different times on certain days. - Lack of clear communication between the cleaning staff and those at the reception: non-functional hair dryer in the room, changed after 4 days and still functional in the room. The hair dryer could not be changed because the technician only worked on Monday and on Thursday evening I noticed that it was not working. So I had to buy a hair dryer(€48- I couldn't find anything cheaper) I had the possibility to change the room but I was already tired because I had changed a room because of the noise from the street. - Rooms with a view to the street, to the front of the hotel, are uncomfortable because with the closing of the windows you can still hear the noise in the room from the cars. The only receptionist who was professional and empathetic was Anna and who managed to solve my minimum requirements.

Perfetto come posizione se si è in viaggio in auto direzione Rep. Ceca (Praga ecc...) Accogliente, pulito e con personale disponibile e cordiale. Ottima colazione alla mattina. Parcheggio disponibile vicinissimo

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!