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Motel 6-San Antonio, TX - Downtown - Alamo Dome

Motel 6-San Antonio, TX - Downtown - Alamo Dome

3.4/5102 Ulasan
DO NOT STAY HERE! The manager Jim should not be a manager at all and needs to take some classes in customer service and hospitality. He was rude and arrogant. When checking in he wasnt personal or welcoming at all. I looked into the normal lobby from the night registration entry and it looks like a frat house; there is stuff EVERYWHERE. I really wish I would have gone with my gut and turned around and left based on my check in experience alone; but wait it gets even better. The only thing this ”manager” asked me was cash or card? During the whole check in and treated me as if I were a child and he was my teacher about wearing masks around the property. They have a zero tolerance policy which I have no problem with. But he was threatening and belittling. After that unpleasant experience we started to move into our room. There are no baggage carts and there are a lot of sketchy people that sit outside and in the hallways. Around 11 pm is when I started to hear all the screaming and yelling. All night long kids were running down the hallways, people were yelling, AND IT NEVER STOPPED. At 5 am we heard children screaming and crying and called the front desk worried there was some kind of danger to those children. The lady at the front desk just said she handled it. Not apologetic or anything. After 2 hours of sleep all night, I went out early to let my dogs out to go potty and do their thing. This Jim guy saw me and I said hello. He immediately wanted to know my room number so I gave it to him. He stated I didnt tell him about my dogs when he asked. I informed him he never asked me about pets and I assumed (my bad) that they were free since Motel 6's are known for being pet friendly. He basically told me I was a liar and gave me a stearn look and walked away. After speaking to him I went outside and found out my card didnt work to get back in. He turned my cards off so I couldnt get in the building all because I had 2 dogs he NEVER asked me about. Overall, do not stay here. It was very unpleasant, stinks, and all the staff is rude and know nothing about hospitality. The walls are thin so you can hear everything and the AC units do not work. You can tell the owner does not give a crap and will continue to make money off junkies or party animals I guess. If you're a family or a decent human being, stay far away.
Embassy Suites San Antonio Brooks Hotel & Spa

Embassy Suites San Antonio Brooks Hotel & Spa

4.5/5100 Ulasan
Keseluruhan persekitaran hotel sangat baik, termasuk Datang, lif, koridor dan bilik. Perkhidmatannya mesra dan mesra. Lokasinya agak jauh dari pusat bandar, tetapi sangat tenang. Prestasi kos tinggi.

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