Hotel San Pedro Garza Garcia dengan Gim

Solo pasé una noche ahí y no me quedaron ganas de volver. Como persona que ha trabajado en hotelería puedo decir que el servicio es muy malo, parece que te están haciendo el favor, nada serviciales. En el check out el chico si era muy atento, pero los del check in para nada. En el restaurantes aún peor. Además de que no me informaron que había cuota por servicio al cliente, y se olvidaron de cobrarme la bebida y me remarcó que me hacia el favor porque no me cobraría el 25% de servicio por esa compra.... Sobre las instalaciones, en general bien, solo el baño me pareció super incomodo ya que la tina esta super alta, y no hay tapete ni cosas anti derrapantes por lo que es fácil que suceda un accidente y definitvamente no para personas de edad avanzada. Lo mejor del hotel son las amenidades del baño que huelen delicioso. De ahi en mas dejaron mucho que desear,

Nos hospedamos el año pasado y regresamos nuevamente, encontramos los mismos detalles de la última vez. La persona a cargo del área de alberca no sabía dar información general, no había máquinas de hielo en cada piso y más de una vez solicitamos asistencia a recepción y nunca respondían los teléfonos. Directamente en recepción el personal fue muy atento, igualmente camaristas y felicitaciones especiales a un señor mayor que nos llevó a la habitación una cuna para nuestra bebé, fue muy amable y servicial.

Would go back again, best friendly area and the mountains are lovely and nice nice area !!! An above the good shops in the mall and the nice movies are under the hotel , Rained an had best time never need the leave the lovely restaurants under hotel great shopping an saw a movie … I’ll good back !

第三天入住蒙特雷瓦勒假日酒店了，首先覺得酒店區域環境非常好，很安全的地區，對面Safi旁邊有很大商場，裏面應有盡有，還有兩家中餐快食點，當然周邊有很著名的墨西哥餐廳。酒店有些年頭，但商務出差酒店這些功能也都夠用，早餐品種算是比較多，周邊還有摩天輪和遊樂場。

Good location

I really enjoyed my stay here. The pool area is fabulous, the hotel is conveniently located within a short distance of a grocery store and connected to a high end mall. It is a newer hotel (opened March 2020 I believe). I would stay again in a heart beat, it is well maintained, excellent COVID protocols, and beautiful views. There is some room for improvement with cleanliness and front desk check in staff. The pool area is mostly unstaffed, and when I arrived there were only two towels, both dirty. I had to use the app chat function to get someone to open an umbrella for me. The pillowcases had very small, hardly noticeable stains. I found the women working at the front desk was a bit cold. She was effective, but didn’t make me feel very welcome. She was in a rush to serve others and forgot to give me my credit card back. I was left waiting for her to serve others before she realized I was still there. Status recognized, but not upgrade I could discern (it is based on availability). Having the room serviced was slow. There were carts in the hallways all day long but it was well after 2 each day before anyone ever got around to it.

Very much enjoyed our two night stay at the JWM Monterrey. Well located near restaurants and shops but unfortunately vehicles were prioritized over pedestrians at these establishments. Be careful when walking. That said the property is the nicest JW I’ve ever visited. The upgrade to the junior suite with a certificate was a wise move. The room featured 1.5 bathrooms and a very large footprint. Even though it was an odd numbered room on the second floor, we had no issues with outside noise. The enormous breakfast buffet is included for Bonvoy Platinum Elite and higher guests. It’s not to be missed. We also had the pool and fitness center to ourselves on a Monday afternoon. Only drawback was the executive lounge. It’s a beautiful and large space. The evening service fell far short of expectations set by JW properties in CDMX and Guadalajara. Food was presented at 6:30 PM but was not refreshed throughout the evening. No bartender was present and the lone staff member did not offer any cocktails or wine. The self service wine dispenser was empty. Around 7 PM the staff member disappeared. Gave up on the lounge after that.

Excelente ubicación, instalaciones agradables