Hotel Dengan bar di Hampshire, United Kingdom

Well, the service at the hotel was excellent too. The hotel staff were always very friendly and helpful, they were always willing to answer my questions and provide useful advice. Also, the breakfast provided by the hotel was very delicious, varied and had different choices every day. The service at the restaurant is also very good, and the staff is always very thoughtful and welcoming. The only downside is that the hotel is slightly more expensive, but I think the price is still very reasonable given the location and quality of service of the hotel. In short, I really like this hotel and I would definitely choose to stay again if I travel to this city again.

Lovely staff and great hotel location for anyone that’s a bit more car centric. Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour. The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired. Decent value for money however, especially for the time of the year & a weekend.

This hotel is beautiful and just a 35-minute drive from Highclere Castle. It has a real sense of history. The facilities are great, although there's no air conditioning and the room felt a bit stuffy, but that's just the way it is sometimes. The hotel is right next to a vast estate with beautiful lawns, flowers, and trees, and the breakfast was absolutely delicious. I hope to come back again!

I was a little bit disappointed staying at the Apollo hotel when I booked, i booked it for two adults and one child and when I got there there was only a double bed, they told me they would put in a single bed for me whilst I was out and when I got back to the hotel at 8:30pm there still wasn’t a bed they eventually at 10pm gave me a camp bed with springs missing for my four-year-old to sleep on I wasn’t happy, so in the end I ended up sleeping on the floor so my daughter could have the bed with her dad, it’s a real shame to see a hotel that I stayed in when I got married has gone downhill, there was a lot of dirty trays in the corridors on the way to the room, but on entrance of the hotel was beautiful,

Nice hotel, warm winter and cool summer, no air conditioning (no air conditioning), the temperature difference between morning and evening is very big, pay attention to the increase of clothes, the town is very warm, it is too expensive to go to London train

The location is next door to the east gate of Oxford University, very beautiful hotel, breakfast is also very good, the service staff is very warm and friendly

We stayed for a wedding, perfect location next to the station. Standout was the receptionist - super friendly and helpful, took our bags ahead of checking and allowed us to use the facilities to change for the wedding. Would recommend.

Hi there! Happy to come back to stay another night in your spa hotel surrounded by beautiful landscape and sea. Been there in February and come back this time in April and definitely I’ll come back again next year. Jess from reception called me and told me that we forgot a flowery shirts and the options to get it back - very helpful and supportive. Thank you all and see you next year 😉

The hotel do not make it clear that you have to pay for the swimming pool each time you use it. When you have children who are expecting to swim, this is simply not good enough. When booking it clearly says there are leisure facilities, including a swimming pool. It was only when checking in that we were told you had to pay £5 per person! We booked a ‘golf view’ room. When we arrived in the room there was a view of a bush, tree and bins with golf buggies in the distance come the morning, hardly a golf view in our opinion. Very disappointed children who were excited to be able to see a fairway! Breakfast was massively understaffed. The two staff members working were working very hard but with a full hotel, there should have been more staff working. It took far too long for glasses to be topped up to use for juice and the pastries ran out and were not replaced in time for us to eat. All staff members were lovely and worked hard but I feel management need to act upon previous reviews. We were told that the golf view issue was historical and an issue with Trip and how they advertise but if this was the case, why had nothing been done to address it? We were offered a drinks voucher as compensation but we refused as we had already purchased our non-alcoholic drinks for the evening. Perhaps not the best offer for a family! We asked if we could have our swim paid for instead and were told no because the leisure facilities were separate to the hotel??

Service was below average I woud say. Reception staff seemed uninterested in any questions raised. There was a mouldy smell, quite overwhelming upstairs in the common area on 1st floor where my room was situated. Facilities: they knew I was booked in for 4 nights yet only provided 4 tiny long life milk containers, enough for 1 cup. The quality of the mattress left a lot to be desired, very poor. The duvet was so thin that I felt very cold at night and had to go to the Mountain Warehouse in Winchester to buy a fleece top and long cotton dress to wear in bed. I didn't eat there as I was unsure about cleanliness. My room has clumps of dust visible under tables and other small things on the floor that I didn't touch. The one good things was that they upgraded my room to a larger room upon arrival without me asking for this.