Hotel Dengan Sarapan pagi di Ontario, Kanada

Very lovely room view with view of both falls! Very quiet and clean, bed was comfortable as well. Will highly recommend if you’re looking for a hotel from Canada side of the falls as we felt this hotel location was the best one. Also comes with free shuttle bus pass for each hotel customer.

Service was excellent. Facilities was excellent Food was fresh and enjoyable. Noisy streets at night. No notepads at the phone in the rooms. Beds were very comfortable.

The ladies were all superb, great staff especially the front desk. the room was supposed to be a falls view room we were placed on the 6th floor, one floor up from the mezzanine, all we saw was trees. also found 3 spiders in the room I was scared shitless as I do not like the creepie crawlies. Over all a great location for the hotel but my view was **** not what they advertised. The wine tasting packages are all in ”niagra-on-the-lake, wego bus takes almost an hour to get there along with transfers to the orange line. Ladies at the on site restaurant are super helpful and warm. Burning spring passes were included but the spa oasis isn't anything to write home about.

The front desk staff was not familiar with what he’s doing and needed help from the other lady, She came to help with checking in but was so rude…the whole process took literally 20 mins , because when the told me to insert the credit card, the machine beeped and quit. She first said “you don’t use debit!” I told her this is a credit card, then she said “you should insert instead of tap! Insert!” The I said “I did insert!” She rolled her eyes and replied “it says ‘bad tap’ because you tapped!” I was like ***!? I didn’t say anything because I had my kids with me! After another 5 mins waiting, I didn’t even say anything. she rolled her eyes on me and said “ just wait , ok?” I guess this is the last time I’m staying at this hotel.

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby

The room condition was terrible I had to move out aftery first stay. They had this moldy smell and the sheet and curtain was uncomfortable.

This hotel is right in the center of Niagara. Walking distance to everything and connects to the ****** and other shops, which was very nice. On Friday morning we were woken up by a fire alarm at 6AM, this was a bummer and ruined our mood for the day as we were planning to sleep in a couple more hours and enjoy our last day in Niagara. The fire alarm wasn’t so much the problem as the wait to get the elevators to start working again. We were forced outside in 40 degree weather with nothing but what we had on for almost 2 hours. Please get a proper elevator fire system in place to make this false alarm easier for customers.

Hotel was really great. The whole hotel seems to have been recently renovated and the rooms are big and clean. Hotel staff was very helpful and were always happy to help! The included breakfast is way ahead of most hotels for a complimentary breakfast. Hot food and a good selection. The location is perfect, less than 10 minutes from the subway and next to a streetcar stop. Hotel is almost in the heart of downtown so it's easy to come and go as you want during the day. I recommend this place and would definitely like to go back again!

I had a terrible experience triggered by Trip.com I made this booking on the 1 June 2022, and imediately Trip.com deduccted the cost from my credit card. Once I arrived at the Hotel, I was told that the booking exists but that trip.com did not pay the booking, therefore I had to pay it over with my credit card. Trtip.com promissed to refund me the money to my credit card, however, so far I have not received anything. I will do a complain to Trivago so that Trip.com will never ever appear on the trivago recommendations and I will also proceed legally and excerocse my legal Insurance in Switzerland because boioking with trip com created me unecessqry sterss and made me even lose a day of the important conference I was attending (PDAC Toronto). Never again i will book with Trip.com and I also request the refund for the amount that Trip.com deducted from my credit card, plus the amount i had to pay to the hotel. Trip com you are a ludicrous scammer company. I will never recommend to use trip.com to anybody. César de la Cruz Curril

Service was excellent. Facilities was excellent Food was fresh and enjoyable. Noisy streets at night. No notepads at the phone in the rooms. Beds were very comfortable.

Saya mempunyai beberapa pengetahuan tentang pengetahuan Fairmont Royal York - bahawa itu adalah perjanjian sebenar, raja hotel kereta api klasik Kanada, dll. Dan ketika saya tiba, kesan pertama saya adalah mungkin ia tidak sesuai dengan reputasinya yang hebat. Namun, dengan cepat menjadi jelas - dari melihat kualiti dan reka bentuk kerusi berlengan, palet warna yang tidak bersahaja, seni yang canggih yang tergantung di dinding, sifat jubah mewah yang tergantung di almari - bahawa ini adalah jenis kemewahan dan prestij yang tidak merasa perlu membuktikan dirinya. Dengan begitu banyak hotel bintang empat dan lima yang mengambil bahagian dalam era globalisasi yang mewah dan mewah ”lihatlah ini, ini di sini, anda lihat, adalah kemewahan,” sungguh menyegarkan untuk melihat keyakinan diri yang sebenar - prestij sebenar - - dalam kualiti kurang jelas dari Britain. Fairmont Royal York adalah Fairmont Royal York: ia tidak akan mengecewakan anda.

Thank you to the front desk staff - Perry for accommodating our check-in time earlier than usual. I can see the hotel is very busy. And Perry's smile really impressive when I first entered the hotel. It's true and warm-hearted. Room are nice and tidy. Can't imagine this hotel is more than 10 years when Perry told me. Definitely will come back for next visit!

My wife and I brought our family to Toronto for the weekend, and the service and thoughtfulness of the staff was fantastic. The little details of leaving a tic-tac-toe game with tim-bits as the pieces, in our daughter's room ( ages 18,15,13) was a huge hit ! The staff is very welcoming, valet service was fast and polite. We travel a lot and this was the best hotel experience our family has ever had. We will be back, and I highly recommend the hotel. I stay for business travel and it's great for that too, but they exceeded expectations on making my family feel welcome.

位置無與倫比的優秀，工作人員都很禮貌，熱情，作為“潔癖”對衛生也感到很滿意。缺點有二：535這個房間的地鐵聲音太大，每幾分鐘就有一趟地鐵從地下通過，非常吵！衛生間淋浴水量太小，很不痛快。因此如果再來的話，還是535和類似房間是肯定不選擇了。

The staff at the Ritz-Carlton Toronto made this vacation so memorable for our family. From the time we checked in, Devan worked to provide us with an amazing room & make us feel welcome. We appreciate his efforts. Our son turned 8 the day before we arrived. They left a balloon and special dessert for him in the room. We cannot say enough nice things about the Club Lounge staff. Olga, Emma and Oana welcomed us each day and went out of their way to make sure we felt at home. Rose & Pricilla were incredibly kind to get to know our family and ask about any needs we may have had. Rose even had popcorn and snacks sent to our room for a movie night for our family. Additionally, she contacted a special bar (BarChef) nearby to make a reservation. You can tell that it is important that her guests enjoy their experiences. I had the chance to meet the club floor manager, Max Reidel, and he too was extremely gracious with everything. I encourage other travelers to book the Club Lounge for your stay. I spent a day at the spa and was impressed with my massage, the staff and atmosphere. Our family also had the afternoon tea one day - it was delicious! We can't wait to come back. We will book the Club Lounge for sure!

Would give them 6 stars if I could! Loved our stay here for our anniversary. The hotel is beautiful, great location, great service and everything we perfect. Marriott ambassador, so they went above and beyond. Louis Louis was great as well. You won’t be disappointed!!

What a lovely boutique hotel! The Stella room was spacious but cozy. Little amenities like Nespresso in the morning to the night light by the toilet gave us a little home away from home for our getaway. Super comfortable bed! Jonathan was kind and professional … he went out of his way to be sure our first experience at this hotel was superb. He was the perfect support for us during our stay. For coffee lovers and breakfast enthusiasts there is a coffee shop attached right to the hotel also with friendly staff and excellent coffee ! We look forward to our next trip to Toronto and returning to Bisha. We will certainly stay again! Thanks to the staff for a wonderful experience!

The hotel was under renovations which limited the bar/pool experience I was hoping for. The restaurant was limited on its menu and I didn’t like that the Bar area closes early on a Saturday night

Very lovely room view with view of both falls! Very quiet and clean, bed was comfortable as well. Will highly recommend if you’re looking for a hotel from Canada side of the falls as we felt this hotel location was the best one. Also comes with free shuttle bus pass for each hotel customer.

The ladies were all superb, great staff especially the front desk. the room was supposed to be a falls view room we were placed on the 6th floor, one floor up from the mezzanine, all we saw was trees. also found 3 spiders in the room I was scared shitless as I do not like the creepie crawlies. Over all a great location for the hotel but my view was **** not what they advertised. The wine tasting packages are all in ”niagra-on-the-lake, wego bus takes almost an hour to get there along with transfers to the orange line. Ladies at the on site restaurant are super helpful and warm. Burning spring passes were included but the spa oasis isn't anything to write home about.

This hotel is right in the center of Niagara. Walking distance to everything and connects to the ****** and other shops, which was very nice. On Friday morning we were woken up by a fire alarm at 6AM, this was a bummer and ruined our mood for the day as we were planning to sleep in a couple more hours and enjoy our last day in Niagara. The fire alarm wasn’t so much the problem as the wait to get the elevators to start working again. We were forced outside in 40 degree weather with nothing but what we had on for almost 2 hours. Please get a proper elevator fire system in place to make this false alarm easier for customers.

Bilik yang bagus, pengalaman seperti itu sangat jarang berlaku! Oleh kerana tingkat yang tinggi, pemandangan panoramik dapat dilihat. Ia mengambil masa kira-kira 15 minit untuk berjalan kaki ke air terjun. Jika tidak, tempat letak kereta di bawah akan berharga 10 yuan selama setengah jam, yang sangat mahal.

Rooms was big and spacious. Updated bathroom with standing shower. Clean and comfy. Location is great right outside (literally across) of the Niagara outlet collection. Parking on site is available for a fee of 15 CAD (2023)

Nice stay at the hotel. Good locations. Only drawback is that I had to pay for hotel parking. I have traveled the USA all this week & this was the only hotel where I had to pay parking for.

Everything was excellent. Clean, friendly staff, good food and reasonably priced. Underground parking was a huge plus.

Stayed 1 night, good service, staff very friendly and makes you feel welcomed.

Very lovely room view with view of both falls! Very quiet and clean, bed was comfortable as well. Will highly recommend if you’re looking for a hotel from Canada side of the falls as we felt this hotel location was the best one. Also comes with free shuttle bus pass for each hotel customer.

The ladies were all superb, great staff especially the front desk. the room was supposed to be a falls view room we were placed on the 6th floor, one floor up from the mezzanine, all we saw was trees. also found 3 spiders in the room I was scared shitless as I do not like the creepie crawlies. Over all a great location for the hotel but my view was **** not what they advertised. The wine tasting packages are all in ”niagra-on-the-lake, wego bus takes almost an hour to get there along with transfers to the orange line. Ladies at the on site restaurant are super helpful and warm. Burning spring passes were included but the spa oasis isn't anything to write home about.

This hotel is right in the center of Niagara. Walking distance to everything and connects to the ****** and other shops, which was very nice. On Friday morning we were woken up by a fire alarm at 6AM, this was a bummer and ruined our mood for the day as we were planning to sleep in a couple more hours and enjoy our last day in Niagara. The fire alarm wasn’t so much the problem as the wait to get the elevators to start working again. We were forced outside in 40 degree weather with nothing but what we had on for almost 2 hours. Please get a proper elevator fire system in place to make this false alarm easier for customers.

Bilik yang bagus, pengalaman seperti itu sangat jarang berlaku! Oleh kerana tingkat yang tinggi, pemandangan panoramik dapat dilihat. Ia mengambil masa kira-kira 15 minit untuk berjalan kaki ke air terjun. Jika tidak, tempat letak kereta di bawah akan berharga 10 yuan selama setengah jam, yang sangat mahal.

Nice stay at the hotel. Good locations. Only drawback is that I had to pay for hotel parking. I have traveled the USA all this week & this was the only hotel where I had to pay parking for.

Stayed 1 night, good service, staff very friendly and makes you feel welcomed.

The bathroom was a bit tight, but the building was constructed in 1929, so that can be understood. The bathroom could use a little updating, though, as the wallpaper is old and quite unattractive, and the three-tier shelf was missing one of the glass shelf pieces (and with a bathroom that small, you need all the space you can get!). Aside from that, the room was a decent size, and the pillows and mattress were extremely comfortable. We prefer scratchy towels, and the ones we had in our room were the most scratchy towels that we've ever received at a hotel, so that is a plus. Additionally, all of the staff were quite friendly, and the building/property were kept clean and tidy, even with as busy as it was when we stayed (during peak season). If you're looking to be near all of the hustle and bustle of Clifton Hill, and don't mind a healthy stroll to the Falls, the Crowne Plaza is a nice place to stay. Just be sure not to pass the entrance for the parking lot on Falls Avenue, as it looks just like the sidewalk, and not like a driveway (it's immediately past the small ”Crowne Plaza” sign)!

Very courteous and professional front desk agents. Well appointed room with comfortable bedding and shower. Wi-Fi unable to reach room and constantly showing “no internet connection”. After informing front desk at checkout that this was the only unfortunate downside to my stay, I asked that the $CAD5.00 facility fee be credited as a goodwill gesture. After checking with her manager, his answer was no. I am a Wyndham Rewards Diamond member who books often through Trip.com due to the unbeatable rates. This manager has a lot to learn about retaining customers. A small goodwill gesture such as that would have persuaded me to return, however now there is no longer a reason to. There are plenty of hotels in that area that have functioning amenities covered by their facility charge.

I booked a King-size bed suite for Labor Day weekend from here and then read so many negative comments about it (well I normally read the reviews before booking a stay but this time was a last minute booking and I found a good deal with only a couple suites left so I booked it right away), so I was worried. As many reviewers wrote the line to check-in was long (it was 3:45pm when we got there), yet there was a note saying they are currently updating the system/software, and the manager did come out and apologized for the wait by saying she was short of staff. Also, before Starbucks closed the staff made some ice capp (sample size) for the line. Both the manager came out addressing the wait and the coffee were nice gestures. Throughout the 20 mins wait I did see a few transaction problems with credit cards not going through and booking issues from specific booking sites. When it was our turn, the guy who served us did not greet us but only asked for my last name and then told me there was a parking fee and resort fee, and told me 2 times that there would be a $150 deposit, which I knew beforehand, and then asked me to sign. From the indifferent facial expression on the 3 check-in staff I could tell they had a long (and possibly rough) day enduring the frustration from the technical issues and customers who might have bias from reading negative reviews before coming. While I am a customer expecting good customer service, believing they should portrait the expected professionalism, that includes at least a decent greeting and smile which I can normally get from a cashier at a supermarket, I would lower my expectation this time to not let anything affect my mood with my loved one for this stay. Maybe I had expected worse, but honestly this was actually not bad at all. (On our way up we came across 2 cleaning ladies who greeted us with smiles) So we got a suite on the top floor - I must say it is super clean and pleasant! The toilet tank has a little leak to the bowl so there is a small ongoing water sound but that is the only imperfect thing inside the suite. I am very pleased with the room. I read before about someone drank the bottled water and got charged, there's actually a price tag/note on the bottle. So to be fair people need to read for what is communicated to you. To make the resort fee well spent I had a swim before it closed (although it is expensive to pay $20 for a swim and it is hard to agree with such ”resort fee”). Again, it was clean and pleasant. The water wasn't warm enough for small kids as I saw some could only stay for a few minutes then left, so it was good for real swimmers like us who could enjoy a small-kids-free swim time. Many booking sites said there is a sauna room but we couldn't find one, the staff at the reception said he didn't know there is one, and we caught another staff near the pool and asked and he said many years ago there was one but not anymore. The daily specials at the restaurant Don Cherry and the breakfast menu are costing nothing more than any other entry level restaurants/chain eateries nearby so I think it is good and convenient to just dine in downstairs, especially on rainy days. So I am writing this to provide a more balanced view. I believe many who think their expectations unmet would vent by writing a bad review, and I do believe bad experiences do happen, yet at the same time most won't care to share their experiences if things are fine and okay. For me, after reading so many negative comments I feel that I can give my honest review to show the other side of the coin - This is only fair for the hotel and the staff who did do a great job, like the staff, Eva, who cleaned our room, and those who stock the pool with clean towels and keep the area clean :-) (My deposit was clear upon check-out, unlike some reviewers wrote that they did not get back the money after a week) Read less