Hotel Dengan breakfast di Ontario, Canada

Location & Accessibility The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing. Room & Amenities The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout. Dining & Service The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure. Verdict A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.

My husband and I stayed here from September 9 to 10 last for our 20th wedding anniversary. We had a medical appointment down the road so it was a convenient location. Here are some of our observations where they could do better. 1. l use a cane with my disability, and there was no luggage trolly in the lobby when we arrived. I had to haul two heavy bags on one arm while using my cane with the other hand. 2. I checked to see that there was body wash for our evening and morning showers and the bottle was completely empty. The housekeeping staff hadn't refilled and we had to find someone to put a new bottle into the shower. It's a good thing I checked and didn't get a rude awakening in the morning. 3. The picture in the room looked as though something was thrown at it and went down the glass. There were two streaks and it was very disgusting. Obviously, the cleaning had not been done properly in the room. 4. Nowhere on the website was there mention of a continental breakfast so we were quite surprised that there wouldn't be your typical eggs, bacon, sausage. Etc. It was very disappointing. We only found out because we got on the elevator, and there was an ad taped to the inside of the elevator. At the time of booking, all it said was free breakfast included. 5. The shower-head sprayed all over the ceiling when it was turned on, so we had to put a face cloth over it to contain the spray 6. The microwave glass tray did not rotate so when you put something in there, it didn't heat it up evenly. It actually burned the item. 7. Bathroom light fixtures were covered with caked on dust. I wrote my name in one of them. It's Obvious that the housekeeping staff does not pay attention to cleaning - only does minimum.

The service, amenities, and dining all meet a certain standard. It only takes about 25 minutes to drive from the airport to the hotel, yet the hotel is located in the city center. I stayed in room 408 and initially thought it might be noisy being on a lower floor, but it turned out to be quite good. A special shout-out goes to Ms. Monira from housekeeping; whenever I returned, she had already quietly tidied and cleaned the room perfectly. What's even more impressive is that she would arrange my belongings according to my habits, which is incredibly thoughtful and personalized. She is a very responsible and meticulous employee. I will definitely choose Holiday Inn Toronto Downtown Centre by IHG again next time I visit my daughter in Toronto.

The shared shower room is *too* shared, meaning there's nowhere to put your personal toiletries. A simple breakfast is provided in the morning, which is nice. I liked that the beds have curtains. It's great that shower towels are provided for free. There's a 24-hour convenience store right out front. However, there are homeless people around 24/7 next to it... It's unnerving when they all stare at me at once... I felt scared both day and night. Some homeless individuals stand by the convenience store door, holding it open, then demand money after opening it for you. I know how to open a door myself, and I never asked them to open it for me... I was sharing a room with someone from a country known for poor hygiene, and they had a strong, unpleasant body odor. It was truly agonizing. My request to switch rooms was not processed, apparently because there were no other rooms available.

This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!

initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait staff was very helpful and polite perfect hotel away from tourist crowds parking is additional 15$ onsite rooms are clean and good there is no smoking or bad smell in rooms rooms with balcony have a view view shows river amd part of falls awesome hotel prices high on weekends otherwise better than big brands hotel was a piece of mind

The facilities is old and worn out, i.e flooring, walls and lighting; it needs serious renovation. For the price, it's a ripped off. The location is very convenient, at the same time is noisy.

Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)

Fantastic staff and very close to the airport with. Free shuttle to and from. Such a breeze to chekc in after a delayed flight fast queue and upgraded room for free. Breakfast was 6am to 9:30 or 10am on weekends and was fantastic good variety and very good staff especially Sylvia - thank you for a wonderful dining experience. Rooms are huge all with AC and fans if needed and very well stocked and clean no issues and rebooked to stay again at the end of my trip and wood definitely recommend.

The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.