Hotel dengan Pengambilan dari hotel di Santa Cruz de Tenerife

The hotel is in a very good location, has very fast WiFi. Rooms are cleaned daily. Cleaning staff really needs solid re-training. Every time I left the room, I closed the window so that no one could jump into the room while I was gone and steal valuable things there, such as a laptop, camera, tablet, etc. However, when I returned, I found that the window was wide open. My room was on the ground floor, so anyone could jump in and rob my room at any time (It wouldn't take longer than 1 minute). The window led to the courtyard where there were no cctv cameras. Despite complaining to the hotel manager for 5 days in a row, nothing changed. Even when I put a sign on the window asking the cleaners to close the window after cleaning, they simply ripped it off and left the window open again. This put me under a lot of stress because for several days of my stay I was constantly wondering whether my things were still in the hotel while I was away from the hotel... this is unacceptable!!! besides, two times my towels were taken away and I never got clean ones, I had to go to the reception and ask for clean towels... with all due respect but your cleaning staff really needs solid re-training

We stayed for 3 nights at this hotel and very impressed. Very clean and comfortable. In a great location for us, and also a very short walk from the number 10 bus stop which goes to the south airport. Air conditioning was very good and room safe was large enough to hold my laptop. Breakfast was very tasty. Only complaint was our room had a smell that previous guest had been smoking in the room, even though it’s non smoking. I did wonder if the smell was something else but then I noticed the previous room occupants had placed a shower cap over the detector, so my guess was likely correct. It wasn’t overpowering and we didn’t ask to move room. I did ask for an air freshener at reception but this never appeared. It got better after a day or so. Super stay. Will hopefully be coming back in a few months time.

The hotel is very clean. The staff is very friendly and helpful. They do serve delicious meals, loved the servings of their breakfast, and being a coffee drinker, they have the most delicious one there. The location in the Center of the city, the beach is 30 minutes with the public transport 5 minutes walk from the hotel. By car it’s 10-15 minutes. A perfect spot to go for evening walks. The area feels very safe in the evening, the city Center is very lively even during the week days. The area is Perfect for people travelling alone and couples or even families.

Loved the hotel, felt like an old colonial styled placed, great surroundings so green and fresh. Loved that they were very aware of the planet so had refillable water jugs instead of plastic bottles, same with toiletries...balcony view was overlooking the pool with a gorgeous backdrop...Will stay again

En general un hotel 10! La ubicación al ser céntrica es complicado aparcar, recomendamos reservar por 8€/día una plaza de parquing. El desayuno sin duda, lo mejor y el personal muy agradable.

I recently stayed at Hotel Océano Centro in Vigo. The friendly and professional staff made me feel welcome. The hotel’s location is great, situated in the heart of the city, making it easy to explore Vigo’s streets and beautiful waterfront. My room was quite modern and spacious with a comfortable bed. I would recommend the Hotel Océano Centro whether you’re visiting Vigo for business or leisure.

We arrived late night at hotel, it took us a little longer for check-in since the receptionist was going somewhere for taking care of the other guests. Once we arrived the room, I was surprised by how big the room was and it has everything. A small kitchen in the corner with electric stove, a little sofa bed, a crib - because we had this trip with our baby, and the bathroom was pretty large also. Only one thing that I missed - I hope one day they will have bidè then it will be just perfect 🤩 but overall, it was perfect

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sadly a different experience. I was told my room would be ready at 2pm; the time came and went and the room still wasn't ready so the receptionist - who was very helpful - said she would give me a different room (number 614). Similarly equipped to the room I had last week unfortunately this has a connecting door to the adjacent room and the noise is terrible! I can hear every word spoken next door as loud as if the people were in my room. Also, despite being on the sixth floor, there is a lot of noise from the street outside. The rooms with connecting doors are only suitable for families not for people who don't want to have to listen to everything said by the guests next door. Sadly, I would not stay at the hotel again which is a shame as the staff are very pleasant and the hotel is well located for the cruise port.

Even the hotel is not in the city centre, it has a good location, near the harbour, and only a 10-15 minute walking distance from the centre. There is a nice walking route at the ocean front with georgeous plants.

NH Tenerife far exceeded my expectations in terms of customer service. The hospitality has gone above and beyond anything that I have experienced before. I lost my carry-on suitcase and Juan P. made sure to help me every step of the way. His genuine concern and professionalism were evident. He persistently called the airline, located online claims I needed to file, and helped support me with my lack of fluency in Spanish. I rarely ever post a review, but Juan P. has worked so effectively and efficiently that it prompted me to encourage others to stay at this hotel for Juan P. In most hotels - the amenities and location are similar, the one OUTSTANDING factor for NH Tenerife is the customer service from Juan P. His dedication to ensuring a seamless and stress-free experience left a lasting impression on me. I highly commend Juan for his astonishing efforts and the hotel for fostering a culture of guest-centric service.