Hotel berhampiran Los Guindos, Santiago

The hotel is so beautiful and clean. Staff is very kind and welcoming. The spa is amazing you have a complimentary hour per day to enjoy it and other treatments are available for a reasonable price. The swimming pool is in the rooftop, is quite small but not many people is there. The restaurant on the top is superb, a bit overpriced but the food quality is excellent. Breakfast worth it.

El hotel es muy bonito y tranquilo. El personal es increíble y siempre dispuesto a ayudar. Destacó sobre todo la amabilidad y atención de Eduardo. El restaurante es un imperdible ya que la comida está bien hecha y el desayuno vale la pena.

We spent 2 nights/3 days here before boarding our Viking cruise. Highly recommend! Val at the front desk managed to get us us an early check in, which was much appreciated after we flew overnight from the US. Room was modern and comfortable with a GREAT view. We were surprised and thankful there was a USB and a 110v plug as we brought the wrong converter … would have been a real problem if we couldn’t charge our devices! The restaurant on the 17th floor was excellent, both for the food, the service and the wonderful view of Santiago’s financial district and surrounding parks. We ate breakfast there each morning and had drinks on the shaded patio before dinner each night. Ask for the hard copy menu in English if your Spanish is as rusty as mine. If you want to keep up your exercise, you can use the hotel gym OR the long, wide path that goes through the city that is right outside the hotel front door. Not sure how long it is (just did 3 miles) but bring your sunscreen as it is not shaded. Just across the street from the hotel is a building called CV Galeria. It has about 8-9 restaurants / bars across three levels, all with outdoor seating. Great options for dinner after a busy day touring Santiago with no Uber ride required! One tip: contact the hotel ahead of time to arrange a pickup at the airport. It will save you time and angst trying to navigate the airport and choose unknown transport… great to have a guy from the hotel holding up a sign with your name! In summary: great centrally located hotel in a safe area.

Recentemente fiquei hospedada com a família neste hotel durante 6 dias, o hotel tem uma localização boa fica em torno de 20 minutos de carro dos principais pontos turísticos e do aeroporto, café da manha bom e camas confortáveis. Porém o que deixou a desejar é falta de poder controlar o ar condicionado, de madrugada fazia 10 graus e o hotel não tinha aquecedor pois só no inverno que há aquecedor nos quartos, passamos muito frio a noite, por mais que o hotel tenha fornecido cobertores. Outra coisa que também foi que não conseguimos utilizar o cofre, tentaram arrumar o cofre, mas sem sucesso. A piscina só pode ser utilizada se estiver utilizando uma touca de natação o qual é vendido no hotel, achei estranho, pois já me hospedei em muitos hotéis e nunca vi solicitarem isso. Fora isso os quartos são confortáveis e limpos, ocorreu tudo bem!

My wife and I tried to check into the hotel a little earlier than expected and there were no rooms available. So the receptionist would hold our bags until we’d get back from our day out in Santiago. We enjoyed a great evening out in Santiago, and arrived back at the hotel at about 11 pm to check into our room. We walked into the hotel to check in and get our room key - there was no security guard outside, no requirement to swipe the room key, and the door does not automatically close. My wife and I were talking to the receptionist IN THE LOBBY, I mentioned to the receptionist that the door should automatically close or they should have someone at the door, a second later a thief snatched my wife’s phone, which was under her arm. The thief ran out, jumped into a waiting car, and took off. We sprinted after the man, but he was long gone. The hotel advised the Carabineros (Chilean police) wouldn’t arrive until 4 am, that they were having an unusually busy Tuesday night, and we might as well wait until tomorrow morning to file a police report. As we were going back and forth with the receptionist and my wife is crying hysterically, and we are advising guests walking in of what just occurred, the receptionist is trying to quiet us down and to not scare the guests. The receptionist was indifferent and ambivalent, no apologies, and showed no consideration. Not reporting it immediately was a critical mistake, and surely done on purpose by the hotel to avoid having a scene of several police officers and my wife crying in their lobby. After barely sleeping we went to the PDI, the sophisticated Chilean police investigators, they advised that they couldn’t take the report, had to be the carabineros. We went to a carabinero station and filed a report. At first, the carabineros gave us a very hard time for us not having filed the report immediately. Telling us we made a huge mistake by not reporting it immediately, and even thought it was a little over 12 hours since the incident occurred. However, after pleading with them, explaining what the hotel told us, stressing we are foreigners and do not know the laws in Chile, they finally made a report. The Hotel Sommelier Boutique is NOT safe and they do not care about their guests.

We stayed in this hotel for two nights while visiting Santiago de Chile, and my experience was pretty good. Check-in process was smooth with no complaints other than the lack of staff to escort the luggage. We got a room in the middle of the building and the room was spacious and comfortable with working heater plus air conditioner for warning up from the chilly Santiago weather. Unfortunately we were unable to enjoy the breakfast due to the constraints of our tour but overall we had a very nice stay and would recommend this to anyone who's looking for a good accomodation in the centre of Santiago.

The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.

In 8 or 9 trips to Santiago since 2008, this is the best hotel I've stayed in so far that fit my budget. Maybe demand is depressed for now in the Centro area because of working from home or tourism being way down due to Covid, but this felt a lot like a 4-star place that's tremendous value for now. Room was spacious, there was a room safe that was easy to use, bed was comfortable, and housekeeping staff did a good job. Can't comment on the breakfast or the restaurants (I don't think my room rate included the breakfast). Location is excellent, close to entrance D for the Ud. de Chile Metro. There's also a market on that corner with long hours and most supplies a person would need. The Paris-Londres neighborhood is also nearby with the food options, and it's walking distance to basically anywhere downtown, especially in the eastern half. Barrio Lastarria is about 15 minutes' walk or 2 Metro stops. Desk staff had varying levels of English proficiency but were always helpful. It's not gringolandia but neither are the prices. I'd rate it an excellent choice.

4,5/5,00 O Best Western Estacíon Central é um ótimo hotel. Ele possui quartos amplos e é bem confortável. O café da manhã é servido até às 10h e é bem farto, conta com variedades de frutas, cereais, pães, frios, ovos e linguiça. Os funcionários são bem receptivos e atenciosos. Eles disponibilizam uma marmitinha de café da manhã (sache de café, chá,fruta, sanduíche, iogurte) para que você possa levar no dia dos passeios, basta solicitar até as 21h na recepção. A região realmente não é boa mas o hotel conta com seguranças a disposição caso precise esperar algum uber ou taxi do lado de fora. Foi bem tranquilo pedir carros de aplicativo tanto durante o dia quanto durante a noite. Próximo ao hotel há uma estação da Turbus (estação alameda) e tem um metrô do outro lado da rua