Hotel berhampiran Plaza Sigma, Santiago

4,5/5,00 O Best Western Estacíon Central é um ótimo hotel. Ele possui quartos amplos e é bem confortável. O café da manhã é servido até às 10h e é bem farto, conta com variedades de frutas, cereais, pães, frios, ovos e linguiça. Os funcionários são bem receptivos e atenciosos. Eles disponibilizam uma marmitinha de café da manhã (sache de café, chá,fruta, sanduíche, iogurte) para que você possa levar no dia dos passeios, basta solicitar até as 21h na recepção. A região realmente não é boa mas o hotel conta com seguranças a disposição caso precise esperar algum uber ou taxi do lado de fora. Foi bem tranquilo pedir carros de aplicativo tanto durante o dia quanto durante a noite. Próximo ao hotel há uma estação da Turbus (estação alameda) e tem um metrô do outro lado da rua

We found the staff so helpful and answered all our questions,Housekeeping was good, and efficient.The staff cooking at the egg station in the morning were always ready to do what you asked. Camilio (sorry if I got your name wrong)couldn't have be more helpful and answered all our questions.Thanks for a lovely time in your country.

The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.

We stayed in this hotel for two nights while visiting Santiago de Chile, and my experience was pretty good. Check-in process was smooth with no complaints other than the lack of staff to escort the luggage. We got a room in the middle of the building and the room was spacious and comfortable with working heater plus air conditioner for warning up from the chilly Santiago weather. Unfortunately we were unable to enjoy the breakfast due to the constraints of our tour but overall we had a very nice stay and would recommend this to anyone who's looking for a good accomodation in the centre of Santiago.

O hotel está no centro, próximo da estação de metrô Santa Lucía, da feirinha e do cerro de mesmo nome. Possível chegar andando do hotel até a Plaza de Armas. As acomodações são confortáveis, a equipe do hotel foi gentil e prestativa todo tempo. O café da manhã é básico, com o essencial, e é necessário marcar horário para consumi-lo. Você não pode se servir sozinho, tem sempre alguém para servir, apesar de não limitarem as quantidades.

Needed an overnight before our cruise. Since they had an airport shuttle and decent prices we booked a room. First the shuttle service has an interesting pickup point at one of the parking areas. We had to evade the taxi people and go up two escalators to a walkway. Not bad if you follow the instructions they emailed. The waiting area is a bit wide and it would be easy to miss the pickup but I called and was picked up in about 20 minutes after the 12 reservation we made. We will not go into the ride over the the hotel, it was, well exciting might be an ok word. As for the hotel, desk staff was professional, helpful and got us into a room quickly. The hotel was being used for other cruise passengers and workers but they did take care of us quickly. The restaurant was good but not great. I think there were too many people early and they were not ready for the numbers so several tables seated after us were leaving before we even got bread. The hotel was clean and rooms were very nice so I would use it again but reconsider places to dine.

Very nice hotel in the Providencia district, good connection to the metro, absolutely helpful staff and good breakfast. We were a group which arrived and left on different days. We stayed for one night ...between flights. From the south to the north in this hotel and could deposit luggage, everything worked out wonderfully. I can totally recommend it

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

Recentemente fiquei hospedada com a família neste hotel durante 6 dias, o hotel tem uma localização boa fica em torno de 20 minutos de carro dos principais pontos turísticos e do aeroporto, café da manha bom e camas confortáveis. Porém o que deixou a desejar é falta de poder controlar o ar condicionado, de madrugada fazia 10 graus e o hotel não tinha aquecedor pois só no inverno que há aquecedor nos quartos, passamos muito frio a noite, por mais que o hotel tenha fornecido cobertores. Outra coisa que também foi que não conseguimos utilizar o cofre, tentaram arrumar o cofre, mas sem sucesso. A piscina só pode ser utilizada se estiver utilizando uma touca de natação o qual é vendido no hotel, achei estranho, pois já me hospedei em muitos hotéis e nunca vi solicitarem isso. Fora isso os quartos são confortáveis e limpos, ocorreu tudo bem!