Hotel berhampiran Edificio Kadosh, Santo Domingo

The hotel is beautiful and this is our 6th visit but the reception staff are appalling. They have zero customer service tranining and are rude and nearly everyone we spoke to at the pool informed us they had the same issue. The problem is management have been aware of this for a long time but still ignore their customers and with my latest complaint I was informed that the Hotel Manager was angry with me for making the complaint which is sad. They also couldn't find our booking which cost a few hours of messing around with the management staff who are quite incompetent.

I would definitely consider staying at this property during my next trip to Santo Domingo. The property itself is beautiful and well-maintained. The staff is very nice. And also the pool is a great place to hang out. One of the better Radisson properties I have ever been to. A very good value. One thing to keep in mind: the breakfast is not free although at a lot of other hotels at this quality breakfast is free. It cost about $15 per person. My suggestion would be to look elsewhere. But other than that, it’s a fantastic place and great staff.

Greatest hotel experience in Santo Domingo. Good vibes starts from the check in with Jacinto and Jarlin which receive people with a nice welcome smile and kindness, they were very helpful with my requests. Breakfast area with all guys is amazing: Jessica, Franger, Henger, Rafaela, Julio Cesar, etc treat guest with a unique behavior. They really know the definition of customer care and service! And what about dinner at the restaurante,?Ramon and Luis give the best attention to customers, they are very kind and amazing person. STUNNING STAFF!!!

I was excited at the reviews from others, but it didn't live up to our expectations, unfortunately. The property looks great, has been mostly updated, and is well maintained. We had a terrace executive suite on the 3rd floor with a hot tub. However, there were several issues. Room: Water pressure is low and barely gets hot. I asked the front desk to look into the water pressure and nothing was done or followed up on. Due to the construction next door, it was very noisy from 8:45 am (even on Saturday), which also eliminated any privacy on the terrace. There's no sound insulation so we heard every person and conversation happening outside the room in the hallway. No face towels were provided. You have to ask for an iron/ironing board. They don't speak English so I had to walk down to the basement with the maintenance guy to find one, which we kept in the room. Staff: Slow, unattentive, has difficulty with closing out checks. We waited for at least 10 minutes every time we wanted to close a bill. You have to get up and find them to order, etc. They don't monitor the dining room or rooftop bar sufficiently to check on you. Property: Well-positioned to walk to a lot of restaurants, etc. The gym is horrible. It's the size of a bathroom and contains a bike with a fan-operated by a battery, which wasn't charged, a broken treadmill, one medicine ball, and free weights. Rooftop bar & Pool: Some nights movies are projected on a large silkscreen. The pool has no shade whatsoever. There are a few lounge chairs with no more than 2 umbrellas. Prepare to get burned. They don't have consistent policies for parties, closing and noise. One party was allowed to go until 2 am and we had to endure every conversation still taking place well after 2:30. I wouldn't stay here again.

A relatively new and newly renovated hotel in the Santo Domingo Colonial Zone, easy access to the airport highway (ride to SDQ about $25 with Uber), walking distance to the San Juan (Caribe) ferry terminal (if you travel light). 3 minute walk to Plaza Colon, everything else worth seeing (and there's a lot) in this very impressive historic zone is within walking distance (everywhere you look, renovations, roads and sidewalks updated, new cool places, etc, etc, this part of town gets better on every visit.) Breakfast is served on the rooftop terrace over the older part of the complex, the much newer add-on building has a roof top bar open sometime late afternoon/evening. I stayed in the older part (the rooms with balconies), I understand that the rooms in the newer part (no balconies) may be a bit more comfortable, i.e., spacious, consider that if you are sharing the room with one or two others. Its all connected, including the roof tops, it might as well be the same building once your inside. Pleasant and efficient service, no AC or water issues. Breakfast offering is limited and nothing is really tasty, so if breakfast is a deal breaker, consider other options or eat out. There are good food choices in every direction. Same for nightlife, a lot to do and see all within a safe walking distance. I'm booking here again.

離海是真近，房間也尚可，早餐還湊付，前台熱情，每次出行都幫忙打車

My layover in SDQ was utilized for resting. I did enjoy my room. It was clean with all the amenities. I enjoyed sleeping long hours without any interruptions. The members of Staff were pleasant and service in the restaurant was quick. The hotel is in close proximity to the SDQ airport and was ideal for my layover. Taxis were available at the behest of the front desk.