Ulasan Gran Hotel Europa Santo Domingo, Trademark by Wyndham

It was excellent we are will come back 100%

Good overall location and the refurbishment since the last time I stayed is a huge eye-opener. Good to see more investments going into the area El Conde as the place was going into decline.

The breakfast was really good and delicious. The staff was very friendly just I wrote them in order to change the room but they didnt reply me so I advice they check the messages and reply timely. The bedroom with 1 queen bed was really nice. They didnt have many options for 2 twin beds altought it was clean. AC works very good. Is really well located in downtown area, there are several restaurants and bars just by walking distance.

The location of the hotel is the best place to see the beautiful old city around. be very clean and kind

Very good location

El hotel es un edificio precioso ubicado en pleno centro cerca de las principales atracciones turísticas. La azotea es una maravilla y es un placer poder disfrutar del desayuno allí. La habitación era amplia y cómoda y muy bien insonorizada.

Nos cambiaron de una habitación de dos camas dobles a dos habitaciones sencillas porque no había lugar. Buscaron soluciones sin embargo no se acomodaba bien eso para mí por ser una familia de 4. El hotel es viejito, está muy bien ubicado y el personal podría mejorar un poquito su atención al cliente. El desayuno estaba muy rico.

Excelente ubicación, cerca de los sitios turísticos, seguro. Comodidad absoluta en la habitación, muy limpio. La atención y calidad del servicio al huésped fue inmejorable, especialmente de José Luis Montero, quien nos ayudó desde el primer minuto. La estadía fue muy agradable.

Me gustó el hotel, la ubicación es buena, el servicio es bueno. El único inconveniente fue la habitación que nos asignaron, la ventana muy pequeña, estaba un poco obscura y muy cerrada.

Hemos pasado 3 buenos dias en el hotel. Lo único que eché de menos en la habitación fue una ventana al exterior… por lo demás genial.

We were bumped out of the room which we reserved many months ago. We were given a much lesser room. Even though we stayed at this hotel every year for 2 yrs in a row (this was our 3rd visit). Such a thing is totally unacceptable.terrible experience. I wonder how Wyndham Hotels can deal with such behavior.

Prior to booking this hotel I felt a little skeptical after reading the reviews. I decided to book a room with a balcony because I didn't like the idea of getting a room without windows or a very small one. Ended up with a corner room which has two balconies. The room was comfortable and spacious. The area is a little noisy but the A/C was able to block some the traffic noise. I was pleasantly surprised with the hotel itself and have no issues with returning. The service was excellent. No problems with check-in/check-out. The breakfast was excellent and has a wide variety of food. Easy walk to the Colonial Zone, restaurants and shopping. It was nice relaxing in the evenings on the roof top bar. Nice menu choices. I will definitely stay at this hotel on my next visit to Santo Domingo.

The hotel is located in the center of colonial zone. Walking distance to all major attractions. There are a lot of restaurants and cafes just steps away. The staffs are very friendly and helpful. We enjoy the rooftop bar a lot and the service is very good.

Lovely hotel located in a prime location. The staff was friendly and the food in their rooftop decent. I was not crazy about the room which was so small only the bed and a tiny nightstand fit in it. The worst part for me was there was no window in the room which made me feel constrained