Av. Sarasota 65, Bella Vista, Santo Domingo, National District, Dominican RepublicLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Hebat
109 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.5
Perkhidmatan4.5
Kebersihan4.5
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Atur mengikut:
Semua ulasan(109)
Ulasan positif(9)
Ulasan dengan gambar/video(3)
Pengguna Tetamu
Menginap pada Mei 2022
Keluarga
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 8 Jun 2022
The hotel is beautiful and this is our 6th visit but the reception staff are appalling. They have zero customer service tranining and are rude and nearly everyone we spoke to at the pool informed us they had the same issue. The problem is management have been aware of this for a long time but still ignore their customers and with my latest complaint I was informed that the Hotel Manager was angry with me for making the complaint which is sad. They also couldn't find our booking which cost a few hours of messing around with the management staff who are quite incompetent.
Terjemah
Antonio Solomon
Menginap pada Nov 2021
Bisnes
28 ulasan
4.7/5
Menakjubkan
Disiarkan pada 26 Nov 2021
Yes,It is great hotel I stay Royal Suit Experice is great