Ambiente Sedona

I am actually hesitant to right this, as I saw how managment replied to a one start review on Google Although Ambiente's property is visually appealing, our experience fell short of expectations, particularly considering the price point. We encountered inconsistent housekeeping, with erratic restocking of coffee, condiments, and cleaning services. There were cigarette butts and a flossing pick outside our room as well as a blue rubber glove. Despite requesting the removal of all alcohol from our room upon booking, this was not honored. Furthermore, we were disappointed that our 25th wedding anniversary was not acknowledged in any special way. The automatic 20% gratuity was off-putting, and as a business owner of two service-based companies, I believe it's not the guest's responsibility to cover staff wages. This policy led us to withhold additional cash tips. Another surprise was the daily $200 charge on my credit card for incidentals, which was not disclosed when I booked in June. The valet service was also inconsistent, with some staff members providing excellent service (notably Danny and Hunter) while others seemed disinterested. Given our experience, we plan to return to Sedona next year but will opt for Airbnb accommodations instead.

YES! YES! YES!!! Top notch luxury property with spectacular views all around. A must stay experience. Stunning views at every turn! Each room is its own “atrium” so no noisy neighbors and total privacy. We also loved that it’s a bit away from all the tourist activity in town. The staff is five star, they drive you to and from town, have an amazing text message system of which they are immediately responsive if you need anything. The rooftop views are a bonus.

This was my birthday trip and my daughter was with me to celebrate. This hotel is BEAUTIFUL! Each room is called an atrium whereby the guest gets their own apartment style space. The floor to ceiling windows allow for the majestic views of the sunrise and red rocks. They have turndown service and black out curtains. The atriums also have a private rooftop with a fireplace. I saw the Milky Way! The decor and furnishings are ultra modern and high quality. There is a mini bar with food snacks and non alcoholic drinks as complimentary. The grounds are well kept and the fireplaces around the pool set a wonderful ambiance each evening. We did a spa treatment and it was marvelous. Additionally, they have a car service with Lexus cars that take you anywhere within a 3 mile radius. This was so convenient and we rode in style. The staff, particularly Mike was AMAZING!!!! They knew our names and treated us with kindness and made us feel right at home. They have a local gym off property but this car service can drive you there. We could not get a reservation at a popular restaurant and the concierge made it happen! She got us in at the time that we wanted so that was awesome. Finally, they use a texting system to communicate with guests and when I tell you they respond immediately! They know how to make their clients feel welcomed and appreciated. If I had to give any less positive feedback it would be that there isn’t a lot of space for your clothes. I will be back!!!!