Grand Hyatt Seoul

Ulasan Grand Hyatt Seoul

Grand Hyatt Seoul

322 Sowol-ro, Yongsan-gu, Seoul, 04347, South KoreaLihat Butiran Hotel
Grand Hyatt Seoul
Grand Hyatt SeoulGrand Hyatt SeoulGrand Hyatt Seoul
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Ulasan Tetamu

4.3/5
Sangat Baik
254 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.3
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Semua ulasan(254)
Ulasan positif(239)
Ulasan dengan gambar/video(88)
Tuan rumah yang peramah(63)
Penginapan yang hebat!(62)
Lokasi yang baik(28)
Lokasi yang sesuai(17)
Makanan yang lazat(13)
Kolam renang yang bagus(12)
Penebatan bunyi yang sederhana(6)
Pemandangan sungai yang hebat(5)
Ulasan kurang baik(15)
philj0528
1 Katil Saiz King Pemandangan SUNGAI
Menginap pada Nov 2024
Pasangan
30 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Dis 2024
The room was nice and had an excellent view. Enjoyed the winter vibe at the hotel. I would like to visit here again soon. Also the hotel managers were really kind.
Terjemah
Amyamyamyamy
2 Katil Twin
Menginap pada Jun 2024
Solo
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Jul 2024
An excellent stay. From the moment I arrived I felt very well taken care of. Every member of staff was polite, friendly, and patient. I booked a twin room but was offered a King size on arrival. I had a river view that was so beautiful! Namsan park is just across the road - the location is perfect, perfect, perfect! Room service was prompt and the food was good. I didn’t have breakfast. I did eat at JJ Mahoney’s and that was excellent - super service!! The one thing that did seem odd was I couldn’t seem to not get water all over the floor when using the shower. Not sure if it was the pressure (which was great), or the angle of the shower head (which I did adjust to try and rectify things). Nice to see sustainability measures in place for amenities, towels etc. Oh - checking in on a Friday seems to be incredibly busy. I came home from an excursion at around 4pm on Friday and the lobby was jam packed (as was the gallery for tea etc.) so perhaps try and time your visit accordingly. Excellent stay, will definitely be back!
Terjemah
Pengguna Tetamu
2 Katil Twin
Menginap pada Okt 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Nov 2024
Our check-in experience was fantastic.  The lady working at the front desk was so helpful and set the tone for the entire stay.  The entire staff was so quick to help.  This hotel is a landmark hotel in Seoul in a great location.
Terjemah
NopastNofuture
2 Katil Twin
Menginap pada Apr 2024
Keluarga
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Mei 2024
This city view is a must see when in Seoul! We skipped climbing the Seoul Tower coz with this view we have seen it all. The recently renovated rooms and suites invoke a new standard of luxury coupled with the unparalleled convenience of being just minutes from downtown Seoul, Myeongdong and Itaewon. Our room was located on the third floor but because of the hotel's high location we were able to enjoy the wonderful view from there.
Terjemah
Marcel Winfried
1 Katil King dengan Akses Club
Menginap pada Apr 2024
Keluarga
25 ulasan
4.5/5
Hebat
Disiarkan pada 1 Mei 2024
View from the club room is amazing. However, Club access is not worth the money.
Terjemah
Sharlom
Suite Eksekutif Grand
Menginap pada Nov 2023
Solo
7 ulasan
4.5/5
Hebat
Disiarkan pada 2 Jan 2024
The hotel is located at the mid level of the mountain, difficult to get a taxi or Uber, it might perhaps of New Year’s Eve, but the view and the facilities are awesome
Terjemah
Rachel
Room, 1 Katil Raja (King), Corner
Menginap pada Nov 2023
Keluarga
10 ulasan
3.2/5
Disiarkan pada 20 Dis 2023
Travelled with parents (3 adults in total). Corner room was a good size, could fit a sofa bed comfortably. Mountain View was great with this room. However, always check what type of toilet you are getting. I stayed in the grand Hyatt a few days before and got a corner room on the 12th floor, which had a normal toilet (separate stalls for shower and toilet bowl). But for this instance, they allocated me a room on the 7th floor, without informing me that the toilet had an open shower (ie no shower doors; water spashes everywhere when one showers). It’s probably meant for handicap users, but it is inconvenient for older folks because the toilet gets wet everywhere and there is a high fall risk. Location of hotel is also quite inaccessible by public transport. Be prepared to take taxi most of the time (get a card from the front desk; some drivers could not understand my accent).
Terjemah
Pengguna Tetamu
1 King Pemandangan Gunung
Menginap pada Ogo 2023
Keluarga
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 18 Okt 2023
Great location and good service. Requested the crib for the baby and it was in the room before we checked in.
Terjemah
lyma
1 Katil King
Menginap pada Ogo 2023
Solo
7 ulasan
3.5/5
Disiarkan pada 10 Sep 2023
The room is exactly the same as I stayed 10 years ago. Rooms and amenities are dated. The service is average, no personal touches, didn’t even get help with my luggage at taxi drop off. Still using small bottles of shampoo & conditioners, plastic water bottles. No Netflix or even connection to your phone. I would give this Grand Hyatt at 4* hotel only.
Terjemah
Pengguna Tanpa Nama
1 Katil King
Menginap pada Feb 2023
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Mac 2023
Nice hotel， friendly staff. Robin with his colleague from Bell desk has been very helpful. Very much impressed.
Terjemah
Amiechan55
Room, 1 Katil Raja (King), Corner
Menginap pada Dis 2022
Solo
28 ulasan
3.7/5
Disiarkan pada 8 Feb 2023
Receptionist really not helpful when requesting early check in by paying half day, kinda like racist Chinese …
Terjemah
Pengguna Tetamu
1 Katil King
Menginap pada Nov 2022
Lain-lain
6 ulasan
3.7/5
Disiarkan pada 31 Dis 2022
So much was closed or unavailable at the time of going. No squash, tennis or garden as advertised... The best part was the view. Also the food prices are crazy, there is no convenient way to get any food
Terjemah
Pengguna Tetamu
1 King Pemandangan Gunung
Menginap pada Nov 2022
Pasangan
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 18 Feb 2023
Hotel was located in a convenient location. All of the Taxi drivers know Grand Hyatt. Hotel was packed. Check-in staff could be better.
Terjemah
Carol
1 Katil King
Menginap pada Jun 2022
Melancong bersama rakan
95 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Jul 2022
Very nice hotel, great breakfast, nice swimming pool, I will stay here again
Terjemah
Pengguna Tetamu
1 Katil King
Menginap pada Jul 2022
Pasangan
1 ulasan
3.5/5
Disiarkan pada 23 Ogo 2022
Overall not a very pleasant stay. From a well established 5 star hotel, I expected a lot more. Understandingly it was a public holiday with huge amount of local crowds. However, the service was honestly lackluster to say the least. The frustration came early on where lift coordination was horrible. From our 5th floor down to the lobby we had to wait close to 45 minutes to even squeeze into a lift. Given that everyone was rushing to use the pool, the hotel should have a system where certain lifts served only the high floors and some only the lower floors . Rather than all lifts going to the top coming down where lower level guests had no chance on getting in the elevators Not only that, upon asking for a bucket of ice, some wine glasses, we were surprised that all of these incurred extra charges. Which they did inform us so we agreed. But the unacceptable one was asking for mere cutleries, we were charged based on per pax basis unless we ordered room service, which was just ridiculous. If you'd ask me if I'd stay again, I'd honestly say no. Having stayed in Hyatts around the world. I can honestly say this is the worst experience I've had with any Hyatt
Terjemah