This hotel is beyond amazing, everything from start to finish is taken care of in such a professional and personal manner, an absolute pleasure to stay here. Had a surprise 5 night break for a special birthday for my wife, prior communication with the hotel ensured that the room and special in-room surprises on arrival were arranged and carried out beautifully. Have to commend the concierge service for this, nothing was too much trouble On arrival, after being collected by the hotel's own car, check-in was a breeze. Very personal and carried out on a sofa with a glass of cava in hand, great start. Then led to room with a brief tour of the grounds by the concierge. The rooms are amazing, we had a Zafiro Club junior suite which was outstanding. The Club rooms are advertised as having the best views and this is most certainly the case, stunning views over the pool of the harbour and mountains that you never tire of looking at. Everything is provided in the room, fully stocked mini bar which is replenished daily, huge super comfortable bed and best of all a large whirlpool bath with views of the mountains! With the Club rooms you have your own pool area, loads of comfortable sun loungers and Club truck where you get your cocktails and can order food to your lounger from an extensive menu. Have to make a special mention of the young man who worked at the Club Truck, Reuben. He is a star and an absolute credit to the hotel. His attention to service, knowledge and presentation of the handmade cocktails/drinks was just superb. He worked his heart out all day and was so pleasant at all times. The restaurants at the hotel are again, superb. The food is beautifully presented and tastes as good as it looks. LA Veranda, the Italian restaurant also takes bookings for breakfast and this is fantastic and well worth doing. The views alone are stunning never mind the food. Great breakfast can also be had at walk in Market restaurant, everything again well presented and freshly made, and washed down with a nice glass of fizz! My wife had spa treatments whilst staying and again these were wonderful and carried out to a very high standard. Club rooms also come with a 50 min massage per guest and this was amazingly relaxing. Could go on all day about how good this hotel is, not sure where the people that leave bad comments have been or what they expect? Cannot wait to go back which we most certainly will.
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