Hotel 5 Bintang Terbaik di Sevilla

I stayed with my husband at this hotel last week. I have to say it’s by far the nicest hotel we’ve stayed in. We were greeted on arrival by charming staff offered complementary drinks and shown our room. The room was spotlessly clean with full amenities, comfortable bed alongside excellent much needed air conditioning in Seville’s hot weather. Breakfast was beyond amazing with absolutely everything one could want- pastries, cheeses, meats, full English, pancakes, omelettes, fruit, yogurts - the choices and again excellent service was second to none. We ate one evening meal in the hotel which we would not normally do but as it was such a lovely place we decided to eat in - we were not disappointed. Nothing was too much trouble for any staff member we met. Pool area was again relaxing with attentive staff. This is how hotels should be run. Sorry for long review but well deserved.

酒店是一座17世紀的老房子改造成的，但房間設施很現代化，很舒適。尤其是天台上的景緻很美，尤其是一早陽光直射大教堂，很美。酒店去景點的距離也不遠，半小時步行距離就能到達各主要景點，去皇宮和大教堂更近，十來分鐘就到了。酒店推薦的餐館也很可口，步行也不過十分鐘。非常好的酒店！唯一美中不足的是，茶包和牙刷沒添加，沒有燒水壺，泡茶得用膠囊咖啡機。

Very nice hotel and staff, they are all helpful and nothing is too much. It was the cleanest hotel thus far that we stayed in. Very nice and clean beds, we slept in them like at home. The food in the hotel gets 10 points from us it was very complete, you could get almost everything

ALL the staff was exceptional, from the housekeeping staff, waiting staff, concierge to reception. We stayed in a Red Level room on the 7th floor and it was fabulous with a beautiful view of the Cathedral. The bed was extremely comfortable. Loved the inclusion of organic tea and coffee and complimentary water and chocolates. The hotel was charming and it's location perfect for us. Breakfast was outstanding as was the service. It was great to see that the bread was made with organic flour. Access to the refreshments in the Red Level lounge was always very welcome after a day walking the length and breadth of Seville. We didn't get a chance to dine at any of the restaurants on this occasion, but have no doubt that they would be of a very high standard. We did encounter some issues during our stay and the hotel did their best to address the issues. We would definitely stay again when next in Seville, which will hopefully be next year.

I can’t say enough good things about this exquisite boutique hotel in the historic center of Sevilla. Unimposing from the street, when you walk in, you enter a stunning building with a tranquil, atrium courtyard, decorated with incredibly good taste. From the get go, the service was personal and highly attentive, as befits a deluxe small hotel. The staff was extraordinarily attentive to our every need. Our room was richly — sumptuously — decorated, not huge but big enough, with a nice size bathroom. We asked for a quiet room and while we sacrificed any view, the room at the back of the hotel was as quiet a room at night as I’ve experienced in a hotel. Though it was a bit too cool for a swim, the hotel sports a small pool on the roof where it would be nice to cool off on a hot summer day and have a drink. The hotel provided a welcome treat in our room and two complimentary welcome drinks in the cozy lobby bar. The hotel does not have exercise facilities, but I easily found a great running path along the river. It is a very short walk from the hotel to the amazing Cathedral and other sights in the historic district, via the warren of narrow streets and alleys in which to wander and lose one’s self. Everything about this hotel is understated elegance, tranquility and quality — a five star, world class experience. There are quite a few highly rated hotels in Sevilla and I had a hard time deciding where to stay, but we really hit the jackpot with the Mercer.

Nice newly built modern structure the only skyscraper in seville. Courteous service with a smile. However there are definitely some features lacking showing a lack of application of the mind in planning and construction. For example: 1. Towel rail in the shower too narrow can only hold hand towel and not a bath towel. 2. Placement of the rail close to the shower ensuring that the towel will get wet by the time you have had your shower. 3. The lift/elevator panel has a curious, convoluted routine with no instructions. Definitely not intuitive. 5. All lifts do not serve all floors with guests having to change lifts on different floors. 6. Signage on the floors not very clear about which side which rooms are unless you go very close to sides. Etc etc. But these are overshadowed by the staff who were warm, courteous and pleasant. Special mention of Noa who was at the front desk. A very pleasant and helpful gentleman who went the extra mile to make us comfortable and saw us off to the airport in the wee hours if the morning 🌄

酒店很不錯，還有一個露台很舒服，雖然有點陳舊，住一樓有小蟲子，塞維利亞的夏天太炎熱了。推薦酒店對面的雪糕店，橘子口味酸酸甜甜很解暑。酒店的早餐環境很不錯。晚上還有鋼琴表演，夢迴歐洲古老時光。

This is not a 5 star hotel and those that have rated it 5 should be ashamed. Having spent ~3000 euros for 7 nights i feel ripped off. I have only given 2 stars because of location. The bedrooms are sparse and NOT soundproofed. Whilst the bed is comfy, you wont sleep. If on the top floors the Hotel terrace will keep you awake. Lower down the cafes are active till 1200, then the 0230 roadsweeper, then the 0600 bottle bank, then the bells at 0900. Even worse, Friday and Saturday, EMEs own club at the base means there are loud youths outside until 0430. The hotel blames it on location but it is Mercer Hotels focus on getting money from selling alcohol than severely attenuates the guest experience. I have slept in quieter airport hotels. You might guess I am quite cross. Having spent 3000 euros, I would expect to have regular access to the indoor pool and spa but no, that will be 25 euros extra per person. Breakfast 25 euros each for a very poor offering. The shower was strong and hot but the tiles were dirty and grubby and had clearly not been scrubbed in a while, probably just mopped out. No comfortable seat in the room. A very basic coffee machine with limited choice. No bedside tables. A safe not secured to anything. No storage for clothes other than a pole and shelf. Satellite TV regularly buffering and with a limited choice of channels akin to what you see in an airport. The rooftop pool is cold which is okay but there is no privacy as all the visitors be to the terrace overlook the area. The bar area for residents on the roof was never open so the only option would be to join the public squashed together on uncomfortable chairs This hotel may tick the boxes for Spanish 5* but my experience was anything but. Please don’t reply with your useless platitudes thatreception is there 24 hours. They would not be in a position to fix most of the failings.

The hotel is very nice, centrally placed, withins 5 minutes walking to the Sevilla old town. Breakfast excellent in an extremely lovely restaurant rooms, equipped with taste and design. We were upgraded to a better room by the hotel manager and we loved the room very much!!! We would certainly recommend this hotel to everybody coming to this lovely Andalusian capital.

Drove to the hotel, they have a parking spot reserved in front of the hotel so you can drop off your luggage (parking was pricey at Euro 35 a day but that’s Spain). Was upgraded to a suite upon arrival which was nice, breakfast was included they do a la carte I prefer buffet. Flores the receptionist was very helpful with restaurant recommendations and she provided me with a map of road closures the day I was leaving because of the Spanish cycling race Vuelta which I greatly appreciated