Ulasan Shanghai Xujiahui 80,000 Stadium Quli Hotel

Jawapan daripada Pihak Penginapan: Dear Guest, your feedback on your stay is incredibly satisfying! 🥰 Our convenient location has always been a source of pride for us – we're relieved that you can easily reach all the attractions! Your praise will surely motivate our front desk staff even more; they're happiest when they can help their guests. Our breakfast chef is probably secretly thrilled to know you enjoyed our food! We're also very pleased that you appreciated the lobby's decor; we always strive to create a "wow" first impression for our guests. We look forward to your next visit, and we've prepared many more surprises for you to discover! Remember to come visit us again! We wish you a pleasant life and a safe journey!

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for choosing to stay at our Fun Chestnut Hotel and sharing your experience! First, we sincerely apologize for the inconvenience caused by the hotel name. Because our hotel name is quite long, our staff are used to using a shorter name, which led to the discrepancy in the displayed name. This was indeed an oversight on our part. We have immediately provided training and corrections to ensure the name is accurate. Regarding the hygiene issue, we are deeply ashamed. An investigation revealed that this was due to inadequate supervision of the recent room cleaning process. We have immediately taken the following corrective measures: 1. Retraining all housekeeping staff to strengthen hygiene standards; 2. Implementing a three-tiered inspection system, with supervisors, managers, and supervisors overseeing each level; 3. Replacing all cleaning tools and using dedicated cloths for specific areas. Regarding the breakfast temperature issue, we fully understand the children's disappointment. An investigation revealed a malfunction in the warming equipment, which has now been replaced with new intelligent warming tables, and a dedicated person checks the food temperature every hour. Our head chef specifically instructed that next time you visit, we will definitely make you freshly made hot shumai. Every detail you provide feedback on is a stepping stone for our improvement. To express our apologies, we sincerely invite you to visit us again. We will upgrade your room then, and our hotel coffee and beverage service is now available. We hope to make up for this disappointment with even better service!

Jawapan daripada Pihak Penginapan: Dear Guest, hello! We're so happy to see you enjoyed the view from our high-floor room and the stadium's night view! 🌃 Especially at night when the lights come on, the atmosphere is truly amazing! Your appreciation for the spacious bathroom and the disposable towels is a huge encouragement for us! We always strive to consider practical and thoughtful designs from our guests' perspective. If you could let us know in advance next time, we can reserve the same view room for you! We look forward to providing you with another pleasant stay~ Wishing you a wonderful life! ✨

Jawapan daripada Pihak Penginapan: Dear Guest, hello! We're so happy to see your review! The advantages you mentioned are exactly what we're most proud of. The hotel's location is incredibly convenient, whether you're going to the Shanghai Stadium for a game or shopping and dining in Xujiahui. We're secretly quite proud of that ourselves (laughs). Spacious and clean rooms and comfortable beds are also standards we consistently uphold, especially important for families with children! Your comment about the high cost-performance ratio is the greatest affirmation for us, and we will definitely continue to maintain this advantage. We look forward to your next visit! You can try our newly launched family room decor then; the kids will definitely love it! Please let us know if you have any special needs. Have a wonderful stay!

Jawapan daripada Pihak Penginapan: Thank you for your continued support and patronage! We're so happy to see how much you enjoyed our room and bedding! You're absolutely right, we consistently use high-quality mattresses and pillows so that every guest can sleep soundly like they're at home. Your comfort is our greatest motivation! We look forward to serving you again next time. Please remember to come and chat with us about your stay! Have a wonderful time!

Jawapan daripada Pihak Penginapan: Dear friend, thank you for choosing to stay at our hotel twice! We are so happy to hear that you were satisfied with the lobby, service, and location! You know what? Hearing that a returning guest is like seeing an old friend! Just between you and me, we've recently been upgrading the small details in our rooms, so you might find even more surprises next time you visit. We look forward to serving you for the third time soon! (◕‿◕✿)

Jawapan daripada Pihak Penginapan: Dear old friend, your message warmed our hearts! It felt like welcoming family home! Your trust in choosing us time and again with your important family members is more precious than any praise! Just between you and me, every time we see a booking from a regular customer, the front desk staff excitedly exclaims, "Our old friend is here again!" ✨ The subway station is right around the corner, which is super convenient, isn't it? Next time your family visits, remember to let me know in advance, and I'll reserve a room with a better view so your family can enjoy tea and conversation by the window in a more comfortable way. We sincerely look forward to seeing you and your family again soon! Wishing you a wonderful life!

Jawapan daripada Pihak Penginapan: Wow! We're so happy to see you mentioned coming to see a show! 🎤 We're honored to be a little stop on your performance journey! Our location is indeed super convenient! Many guests say they practically skip home after the show, and can even grab some skewers on the way! 🍢 Which show did you see? If you discover any new restaurants nearby next time you come, remember to ask me for recommendations! Oh, and just between you and me, the front desk also has earplugs and hangover tea; feel free to ask for them when you're back from your party! Looking forward to serving you again! ✨

Jawapan daripada Pihak Penginapan: Dear Guest, hello! We're so happy to see your review! Thank you for your positive feedback on our hotel rooms, location, and service—it's our honor to provide you with a comfortable stay! Being so close to the subway station is incredibly convenient; you can easily find places to shop and eat anywhere! Our front desk staff must be thrilled to hear your praise. We will continue to strive to maintain this level of service, and we look forward to welcoming you with the same warm hospitality next time you visit! We look forward to your next visit and wish you a wonderful life and many happy days! 😊

Jawapan daripada Pihak Penginapan: 哇~看到您的點評我們整個團隊都超開心的！（^▽^）真的特別感謝您對我們酒店衞生、服務和景觀的認可呢~能給您帶來超出預期的入住體驗，是我們最驕傲的事情啦！您知道嗎？每次聽到客人説“會推薦給朋友”的時候，我們都會偷偷擊掌慶祝呢（現在辦公室又在歡呼啦）！期待您下次再來，我們給您留窗邊看天際線的絕佳位置呀~隨時回來找我們玩哦！✨——想念您的酒店小夥伴

Jawapan daripada Pihak Penginapan: Dear friend, we were so happy to see your review! (◍•ᴗ•◍) We always strive to create a comfortable and fun stay experience for young guests. The downstairs relaxation area you mentioned is a source of pride for our designers! It's our greatest honor to have become your "favorite spot" in Shanghai! Just between you and me, we recently created a secret garden on the rooftop, so remember to check it out next time you visit! We look forward to seeing you again soon and will have a little surprise for you then~ Wishing you a wonderful day! ✨

Jawapan daripada Pihak Penginapan: 親愛的客人，您好呀！看到您的點評真的特別開心呢~ 感謝您對我們酒店位置、房間設施和前台服務的認可！您説得對，我們酒店的位置確實很方便，步行就能到達很多景點和地鐵站。您提到的徐家匯天主教堂可是上海很有特色的建築呢，看來您也很會玩哦~關於乾濕分離的衞生間設計，我們一直很注重客人的使用體驗，能得到您的肯定真的超開心的！前台的小夥伴們知道您這麼表揚他們，一定也會很感動的。期待您下次再來入住呀！到時候有什麼特別需求儘管告訴我們，一定給您安排得妥妥的~ 祝您生活愉快，旅途順利！

Jawapan daripada Pihak Penginapan: 親愛的客人，感謝您選擇入住我們酒店並分享您的入住體驗！聽到您對房間的整潔和寬敞感到滿意，我們真的特別開心~您提到的地鐵交通便利也是我們酒店的一大優勢呢，10號、11號和3號線都能直達，去哪都超方便對吧！下次來這邊玩，歡迎再找我們呀，一定給您安排同樣舒適的房間~祝您生活愉快，期待與您再次相見！ 🌟

Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at our hotel and sharing your experience! We sincerely apologize for the initial issue you encountered regarding the sewage smell in your room. This was indeed an oversight on our part in terms of room maintenance, causing you inconvenience. Upon inspection, we found that recent heavy rainfall caused a slight odor to rise from some pipes, which we failed to detect and address in a timely manner. To address this issue, we have conducted a thorough inspection and cleaning of the pipes in the affected rooms and increased the frequency of daily inspections to ensure similar problems do not recur. We have also ventilated and checked all guest rooms for odors to ensure the comfort of every guest. We are delighted to hear that you were satisfied with the replacement room, and thank you for your recognition of our quiet environment, hairdryer, and overall service! We are especially pleased with your praise for the takeaway service and will continue to maintain this meticulous and responsible approach. We look forward to your next visit and hope you will enjoy an even more perfect stay! Please feel free to let us know if you have any needs. Have a wonderful day! 😊