Pengguna Tanpa Nama
5 April 2023
One word: Poor! The old-fashioned style and low quality of everything is really not worth the price of 500 a night. Since it was not a refundable purchase, I had to check in even I don’t feel great with their sloppy customer service. After checked in, I left my luggage in our booked room around noon and when I came back at night, I found that one of the disposable slippers was missing. I was really speechless. The name is “International Hotel”, which has nothing to do with international. When I asked the front desk with some basic inquiries, the front desk staff suddenly switched from Chinese Mandarin to a local dialect Shanghainese which I don’t understand at all. It’s ridiculous that the standard of international hotels is that they can speak Shanghainese instead of English. Because of the poor communication quality from the front desk, I almost missed my international flight. Eventually, I insisted on speaking to their manager and they were able to communicate better. Then with the help of the driver’s excellent driving skills, we were able to catch our flights. We won't choose this place again after all the disappointment and wasted time in communication. The fruits in the picture is the “fruit plate” to welcome us for staying in this hotel. One apple and one orange for a 3 guest room. We are disappointed and didn’t touch the fruits.
一个字:差!老式风格,真的不值500一晚的价格,名字是国际酒店,和国际是一点都不沾边,问送机时间,前台服务人员和我们说上海话,真可笑国际酒店的标准是要求会说上海话吗?就要不你和我说英语也算!中午放了行李出去了,晚上回来以后发现一次性拖鞋少了一只,真无语。差点儿没赶上飞机,最后经过携程客服的介入才解决了问题。总之不会再来了。图片的水果就是这个酒店入住的欢迎水果,没动,还给你们自己吃吧。
Terjemah