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Jawapan daripada Pihak Penginapan: 親愛的賓客，您好！感謝您長期以來對上海中山公園和頤酒店的支持與信任！我們將一如既往的做好自己的本職工作，努力提升對客服務工作，希望您能繼續支持我們店，心隨如家，暢享隨行，願我們友誼的小船乘風破浪！地久天長！並祝您事業高升！萬事如意！ 酒店總經理:ZHAO

Jawapan daripada Pihak Penginapan: 親愛的賓客，您好！哇哦，聽到親的讚美，小如可高興了，所有的喜悦，都源於您嘴角的微笑，您滿意，我們便知足，相信我們的服務也確實讓您感受到了滿意，讓每位客官能有温馨舒適的入住體驗，是我們的滿足，我們尊敬客人，信任客户，悉心體會客户需求，我們是您的家外之家！酒店總經理:ZHAO

Jawapan daripada Pihak Penginapan: Dear guests, hello! A few simple words are full of trust, a stable happiness, an achievement that no one can take away or wipe out. Xiao Yi likes the words you type when you express your recognition. I wish you a pleasant life! Hotel General Manager: ZHAO

Jawapan daripada Pihak Penginapan: 尊敬的賓客您好，感謝您入住和頤酒店！萬分感謝您選擇入住及對小頤提出的寶貴點評，小頤未能帶給您帶來良好的住宿感受而表示歉意。我們對您反饋的問題非常重視，對當班人員進行了批評和服務標準培訓，並加強對酒店工作人員的督導管理，讓您及每位賓客得到滿意的住宿服務。本酒店為無煙房酒店，對於您反饋的房間異味問題，我們對相關負責的清掃人員進行了問責和房間清潔流程的多次培訓。誠邀您對小頤的監督，小頤一定堅持顧客至上，一切為顧客提供最貼心的服務標準執行，如有問題，可以及時與前台電話溝通，期待着您的再次光臨，順祝您工作順利、生活愉快！ 酒店總經理—ZHAO

Jawapan daripada Pihak Penginapan: 親愛的賓客，您好！麼麼噠~感謝您對我們服務的點贊，很高興在分別後還能給您帶來美好的回憶，客官感謝您細緻入微的評價，讓小頤如沐春風，我們的熱情長存，還等您回來，給您更滿意的入住體驗哦~酒店總經理:ZHAO

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you for your stay and review of Zhongshan Park and Yizun Hotel in Shanghai. Providing you with convenient and high-quality service is what we should do. The hotel is located in the city center, with Jiangsu Road on Metro Line 2 and Yan'an West Road Station on Metro Line 4 within 10 to 15 minutes. The transportation is very convenient, situated on the north side of Yan'an West Road, about 30 minutes away from Hongqiao Railway Station and the airport by taxi. Your satisfaction and support are the driving force for our continuous progress. There are also various snacks, banks, fruit shops, cafes, and parking spaces nearby. Thank you again for your recognition. All staff of Zhongshan Park and Yizun Hotel look forward to your next stay and wish you a smooth work and a happy life! Hotel General Manager: ZHAO

Jawapan daripada Pihak Penginapan: 親愛的賓客，您好！感謝您入住上海中山公園和頤至尊酒店，您對酒店產品與服務的認可，令我們深感鼓舞。能夠讓入住的每一位賓客擁有舒適的體驗一直是我們每一位員工共同努力的目標。我們會繼續努力，為每一位賓客呈現貼心的服務和愉悦的享受，期待您的再次光臨。 酒店總經理:ZHAO

Jawapan daripada Pihak Penginapan: 尊敬的賓客，您好！麼麼噠~感謝您對我們服務的點贊，很高興在分別後還能給您帶來美好的回憶，客官感謝您細緻入微的評價，讓小頤如沐春風，我們的熱情長存，還等您回來，給您更滿意的入住體驗哦~期待您下次的五星點評酒店總經理:ZHAO

Jawapan daripada Pihak Penginapan: Dear guests, hello! Thank you for your stay and review of Shanghai Zhongshan Park and Yizhong Hotel. It is our duty to provide you with convenient and quality service. We are opposite Longemont Hotel and the hotel is located in the city center. About 30 minutes by taxi from Hongqiao Railway Station and airport, your satisfaction and support is the driving force for our continuous progress, there are also various snacks, banks, fruit shops, cafes, parking Spaces nearby, thank you again for your recognition, and all the staff of Zhongshan Park and Yizhi Hotel look forward to your stay again, I wish you a smooth work and happy life! Hotel General Manager :CHEN

Jawapan daripada Pihak Penginapan: Dear guests, thank you very much for staying at our Zhongshan Park Hotel. We are sorry that we could not leave you a perfect experience. We sincerely apologize for the proximity of the hotel to the Yanan Elevated Road, in order to create a quiet and comfortable sleep for the guests, the rooms near the side of the viaduct are equipped with double windows and four layers of soundproof glass for better soundproofing. The walls of the hotel are also specially thickened, if you are sensitive to sound, please contact us. If you have any problems during your stay, please contact us to arrange a quiet room for you. All the staff of our hotel are adhering to the service first, reputation first, wholeheartedly, guarantee your satisfaction with the work of the guidelines, and strive to make every one of the supreme left footprints in the customer satisfaction! Chen, general manager of the hotel

Jawapan daripada Pihak Penginapan: Dear guest, hello. We are located opposite the Dragon Dream Hotel, located in the city center. The distance between the Jiangsu Road and Yan'an West Road stations on Metro Line 2 and Line 4 is within 10 to 15 minutes. We attach great importance to your feedback and have always adhered to the principle of creating a comfortable home for guests during their travels. Upon receiving your feedback, we immediately notify the room to conduct a self inspection and rectification, The hotel lobby manager and room manager have strengthened their room inspections, provided training to room supervisors and room service, and avoided any hygiene issues. We apologize for any inconvenience caused to you. If you have any problems with the room during your stay, please contact us as soon as possible. All staff of our hotel adhere to the principle of service first, reputation first, and wholehearted work, ensuring your satisfaction, Strive to satisfy every customer who has left footprints in Heyi Supreme and return! Hotel General Manager Chen

Jawapan daripada Pihak Penginapan: 親愛的賓客，您好！麼麼噠~感謝您對我們服務的點贊，很高興在分別後還能給您帶來美好的回憶，客官感謝您細緻入微的評價，讓小頤如沐春風，我們的熱情長存，還等您回來，給您更滿意的入住體驗哦~酒店總經理:CHEN

Jawapan daripada Pihak Penginapan: Hello, dear guests! One experience, two review, three times happiness, such as small will work harder to create a more warm and comfortable check-in environment, so that dear guests every time you can feel the warmth of happiness Oh! General Manager: Chen

Jawapan daripada Pihak Penginapan: Hello, dear guests! Wow, I am so happy to hear your compliments. All the joy comes from the smile on your lips. If you are satisfied, we will be satisfied. I believe that our service has indeed made you feel satisfied, let each guest have a warm and comfortable stay experience, is our greatest satisfaction, we respect guests, trust customers, carefully experience customer needs, we are your home away from home! General Manager: Chen