Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station

Our second time in this hotel. First time we had to be close to the airport and this time we stayed because we wanted to be close to Disney Resort! If any of the above reasons are suitable for you, think no more - the place is great and the service is even better! Oh, we even got two apples as Christmas presents!

The hotel is clean, the room is standard, the breakfast is varied, it is close to the subway, it is convenient to travel, there is an airport shuttle, there is a fitness room, there is a laundry room. All the staff are welcoming, especially Clara, she can solve my problem very well. I am very impressed with her and she speaks good English, which makes communication easy. Next time I will come back to stay here again.

Just normal & rest some time for move to pudong airport. Nearby have a small good restaurant.

We chose this hotel because it was reasonably priced, walking distance from an underground station line that connects to Pudong International Airport and is also near to ChuanSha ancient water town. The hotel reception and breakfast areas are modern and clean, with a coffee bar. Lifts are operated by room card so can only be used by guests. The room was pretty clean and modern in style but the room felt and smelt a little damp. The receptionist said this was a common problem with hotels in Shanghai due to the humidity. The cupboard in our bedroom had spare duvets which were wet and growing mould! As soon as I mentioned this to the staff they removed them, it seemed to be caused from the air con unit previously dripping water. We were told rooms on the higher floors don’t have the same problem with damp, but they were all fully booked so could not be offered as an alternative. The breakfast was good for the price ¥69 for two people. A mix of cooked and cold European and Asian dishes. The hotel offers a shuttle bus to Disney and Pudong Airport, but Disney takes priority time slots in the morning at 7:30 and 8:20. As we had a morning flight the 9:10 shuttle bus option was too late for us, so we used the underground to travel to the airport instead. The hotel is in walking distance of a shopping centre with lots of restaurants. There are also nearby local restaurants on the street, on the walk from the underground station. Overall a decent hotel for the price.

Considering the name Radisson, I would love a much better standard for their service. The location is quite far from nearest MRT station, so use taxi if you are with families or luggages. Be Careful because Shuttle bus tu Pudong Airport available only from 5.50 AM, before that you can only go by taxi to airport. What bugs me the most is the attitude of the staffs. When asking about nearest mini market or supermarket, the answer I got is 3 simple words “I dont know”. The next morning, I have to pick my own luggages from their storage room because the staffs was “too busy”, while it’s still 4.00AM and nobody was there. Rarely get smiles from their face. Please improve your service standard

... towels and beddings good... buffet breakfast but quite limited in terms of variety...basic room ...nothing extraordinary...