Hotel berhampiran Liantang Station, Shanghai

My friends in China recommended this hotel and told me that she loves it because it’s relatively inexpensive compared to similar hotels in the area. She also stressed that it is a native Chinese brand hotel that it is easier for her to order food and just anything she needs. I was pleasantly surprised by its decor, service, cleanliness and modern amenities. Our room had a nice big tub, huge shower and toilet with bidet. It’s been a while since I visited Japan and I forgot how nice to have a bidet. The breakfast was a nice addition to our stay since it is included. It served both Chinese and American breakfast with some nice local dishes. The decor is modern Chinese Jiangnan style featuring paintings, Calligraphy, and 3-D animation of gold fishes. I enjoyed working out at the gym as well. Super clean and all equipment are easy to use. There is a Pilate room as well. I didn’t have time to enjoy it. The staff are friendly and helpful. Not to mention that I asked for a power cord, it was delivered by a robot. Five star experience! .

It would be very hard to find a better option in Shanghai. The location is great and the staff is very friendly and helpful. I will definitely come back when I come back to Shanghai.

This is serviced apartment so consider this when booking. I usually always stay in chain hotels such as Hilton or Holiday Inn or Wyndham, so maybe my expectations are high from a hotel. But anyways, check in was great, fast and smooth, they even upgraded our room for free. But the rooms have ware and tear, it seems it need upgrading. Shower cabin has a portable air conditioner which is covered with dust, I never seen such a thing before. Now funny part, the next day we left to exhibition when we came back tired around 7-8pm they had a note in our room they didn’t clean our room, if we need room cleaning we must tell them before 4pm :)) we had dinner delivered to our room the night before so we ate and left all our food wrapping and cups on the table we thought they will clean and throw away everything, everything was sitting at the coffee table like we left. Breakfast is also very simple and plain, if you are foreigner you can only eat bowl of cereal or eggs, that’s it. Conclusion, people in check in nice, location is convenient, close to subway, but rooms needs some repairs. Also need some cleaning everywhere is dust, like no one lived there for a long time.

we arrived after midnight and reception is helpful. the location is great - 3 min walk to a large mall with lots of food. the room is simple but has everything we need. we love the free laundry facility with washer and dryer on our floor with detergent provided the reception staff on night of check in (did not get his name) , and Link and 002 were all very helpful we will return next time for our shanghai stay

Had a lovely time at this hotel and will book it when I come back to Shanghai! I love this neighboorhood, there's so many nice streets to walk around and things to eat. The room is not too big but exactly good enough for one person and the 24H reception and daily cleaning is nice. Bed and shower are comfortable.

The location is good, there are many restaurants around the area, the metro stop is close by when you arrive you may be confused because there are about 20 or so exits and some of the exits don't have an esklators , there are 3 lines that converg at the metro stop, even the locals get confused which way to exit, the rooms are clean, the staff is very curtious and very helpful, most of them don't speak English, I recommend you use a translator app, that helps out tremendously. Breakfast is sufficient, it is a mix of toast and mini croissants butter strawberry jelly and poached eggs and bacon and a piece of fruit with coffee or orange juice,or Chinese breakfast consisting of rice small salad with soup or porage Chinese boiled eggs etc. It is a minimalist breakfast, it is good and will keep you full till lunch.

I had the pleasure of staying at the Shanghai MGM West Bund Hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. Especially Lucy from the Guest Experience team made my day remarkable. She made me feel like a valued guest and went above and beyond to ensure my stay was comfortable. What truly impressed me was their genuine care and attention to detail. They anticipated my needs before I even had to ask, ensuring that I had everything I required for a comfortable and enjoyable stay. It's clear that they take great pride in their work and are committed to providing exceptional service to every guest. I would like to express my heartfelt gratitude to the guest relations team at the Shanghai MGM West Bund Hotel for their outstanding hospitality. They played a significant role in making my stay truly memorable and I highly recommend their services to anyone visiting the hotel. The hotel itself is a true gem, boasting modern and stylish decor throughout. My room was spacious, well-appointed, and offered breathtaking views of the city skyline. The comfortable bed, luxurious amenities, and attention to detail made me feel right at home. My stay was the exceptional service provided by the hotel staff. Also the housekeeping team, everyone was friendly, attentive, and always willing to go the extra mile to ensure a memorable stay. The hotel's location is also worth mentioning. Situated in the vibrant West Bund area, it offered convenient access to popular attractions, shopping, and dining options. Whether I wanted to explore the city or simply relax and take in the views, everything was within reach. Overall, my experience at the Shanghai MGM West Bund Hotel was nothing short of exceptional. It's a true testament to luxury and hospitality. I highly recommend this hotel to anyone seeking a memorable stay in Shanghai.

Third stay at the Hengshan Garden Hotel this fall. Only for one night before departure from Pudong airport. Excellent experience, the renovated rooms on the lower floors are comfortable, quiet and well equipped. Service (check-in, concierge, etc.) perfect, friendly and competent. Hope to be back soon!

This is my first time writing a review for a hotel. This hotel is the best hotel that I’ve ever stayed. They have the best services that we have ever encounter. For example: pick up service from hongqiao airport or terminal, Laundry service, each hotel members are friendly and very kind. We are truly grateful to find this hotel. I will be back to Shanghai just because of this hotel. I would also be thankful for Xiao Yao for being so attentive since our arrival until departure. Great service, great location, clean and modern hotel and also super great price. Give this hotel 10/10!

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