Ulasan LIANC HOTEL

Jawapan daripada Pihak Penginapan: Terima kasih atas maklum balas anda kepada hotel berkenaan isu yang anda bangkitkan mengenai rambut di atas lantai, pengurus bilik telah melaksanakannya dan meminta kakitangan membuat pembetulan. Kedua, isu perkhidmatan yang anda nyatakan telah dilaksanakan oleh pihak hotel Kami akan memberi lebih perhatian kepada aspek ini. Lianchen Hotel mendoakan kehidupan yang bahagia

Jawapan daripada Pihak Penginapan: 看到客官簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務 蓮臣酒店的我們要求為每位客人提供最為貼心細緻的服務，為每位客人帶來超值的體驗。蓮臣酒店是一個有年輕活力的酒店，以簡約的風格、温馨體貼的服務向客人展示酒店的獨特魅力。客人的鼓勵是對酒店最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇 扎西德勒

Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at our hotel and taking the time to share your valuable feedback! We are glad to know that you are satisfied with our location, the quality of breakfast, and the pick-up service on the day of check-out. Providing convenience to our guests has always been our principle - whether it's the advantage of being able to explore the old town within a 10-minute walk, or the hearty breakfast prepared with care, we hope to add wonderful memories to your journey. We are very pleased to know that the pick-up service has brought convenience to you! Your satisfaction is the driving force for our continuous progress. We look forward to providing you with a comfortable and warm stay experience again next time. We wish you a safe journey and look forward to meeting you again!

Jawapan daripada Pihak Penginapan: Dear guest officer, thank you for choosing to stay at the Lotus Chen Hotel and giving such high praise in the review. We provide each guest with the most intimate and meticulous service, clean, comfortable and warm accommodation environment. We are committed to providing every guest with excellent service and comfortable accommodation experience, your satisfaction is our greatest motivation. At the same time, we also appreciate your recognition of our hotel, we will continue to strive to provide more perfect service for each guest. Look forward to seeing you again, Zacidler!!!

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing to stay at our hotel and taking the time to share your detailed feedback. We highly value every guest's experience. Your opinions will help us continuously improve the quality of our services. Regarding the advantages you mentioned:1. We are very pleased that you recognize the hotel's location and the convenience of walking to the old town. This is precisely one of the core values we aimed to provide for guests when choosing the location. 2. Free shuttle service is one of our featured services. In the future, we will further optimize the flexibility of time arrangement to meet the needs of different guests. 3. It is our honor that the breakfast can start your day beautifully. Our team will continuously improve the quality and variety of the food. Regarding the shortcomings in service:We sincerely apologize for your unpleasant experience in communication regarding transportation arrangements. We have understood your problem. At that time, it was due to a problem with the translation software that caused a misunderstanding in communication. The hotel has held a meeting to train the staff to provide effective solutions and improve the service standards. We are deeply sorry for this. Your feedback is the key driving force for our improvement. If you are willing to visit us again, please feel free to contact us directly via [WeChat/phone]. The hotel will coordinate all the itinerary details for you and take actions to make up for this regret. Once again, thank you for your honesty and tolerance. We look forward to welcoming you back with even better service.

Jawapan daripada Pihak Penginapan: Dear guest, we sincerely thank you for choosing to stay at our hotel and sharing your wonderful experience with us! We are honored to learn that our staff provided you with meticulous and considerate service when you used the laundry facilities. Creating a convenient and warm stay experience for our guests has always been our mission. The laundry room on the first floor is fully equipped and regularly maintained to ensure your peace of mind when using it.

Jawapan daripada Pihak Penginapan: Dear Guest,Thanks for staying with us at Lian Cheng Hotel during your Shangri-La trip. We are sorry that we were not able to create a memorable stay experience for you same as we did for other guest. As hotel management, we are very care about the guest satisfaction, and aim to satisfy all the guests who stay with us. For your experience, I have investigated and found out that due to our team’s weak communication skill and language level, led the unexpected experiences happened. We will take immediately action on these, to train all the team for their communication skill and improve their English level, so that to avoid the same case happens again in the future. Please accept our sincerely apology, and looking forward to seeing you again in the near future at Shangri-La. Lian Cheng Hotel Shangri-La

Jawapan daripada Pihak Penginapan: 尊敬的賓客: 您好!非常感謝您選擇入住 蓮臣酒店並分享了您的入住體驗。看到了您的點 評，真心的感動。很高興酒店能為您的出遊帶來了美好的時光。您的讚賞真的給與了 我們很大的鼓舞，同時也感謝您提出的寶貴意見，我們一定會做的更好，致力於為每一位客人 提供賓至如歸的入住感受~歡迎您常回家看看哦!

Jawapan daripada Pihak Penginapan: 尊敬的顧客，感謝您選擇我們，非常感謝您對我們酒店早餐的好評，而且還這麼認可我們的服務。我們非常高興能夠為您提供賓至如歸的温馨氛圍和一流的設施和服務。我們一直致力於為客人提供最好的住宿體驗，您的滿意是我們最大的動力。酒店員工的熱情和貼心服務是我們的一大特色。我們將繼續努力，為每一位客人提供更好的服務和超值住宿體驗。再次感謝您的選擇和支持，期待您的再次光臨！扎西德勒......

Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing us, and thank you very much for your good comments on our breakfast and your recognition of our service. We are delighted to be able to provide you with a warm and welcoming atmosphere and first-class facilities and services. We are always committed to providing guests with the best experience, and your satisfaction is our biggest motivation. The hospitality and attentive service of the hotel staff was one of our special features. We will continue to strive to provide every guest with better service and a great value experience. Thank you again for your choice and support, and look forward to your return! Thank you！

Jawapan daripada Pihak Penginapan: Thank you for your support and affirmation of our hotel, Lianchen Hotel uphold the service first business philosophy, and strive to improve the customer's stay experience, we will continue to work hard, hope to serve you again in the future. 扎西德勒！

Jawapan daripada Pihak Penginapan: 尊敬的客官，非常感謝您選擇入住蓮臣酒店，並且在點評中給予瞭如此高度的評價。我們為每位客官提供最為貼心細緻的服務，乾淨整潔、舒適温馨的住宿環境。我們一直致力於為每一位客人提供優質的服務和舒適的住宿體驗，您的滿意是我們最大的動力。同時，我們也非常感謝您對我們酒店的認可，我們將繼續努力，為每位客官提供更加完美的服務。期待與您的再次相會，扎西德勒！！！

Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for choosing to stay at Lianchen Hotel Dukezong Ancient City Branch. We are committed to providing every guest with initiative, enthusiasm, patience, thoughtful, perfect quality and efficient service, always adhering to the service concept of making guests feel at home, and constantly improving the quality of service, so that guests can truly make a worthwhile trip and return satisfied. Linson Hotel is worthy of your trust. All staff sincerely look forward to your coming home again, happy life, Tashi Delek

Jawapan daripada Pihak Penginapan: 尊敬的客官，您好！看到客官簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務～酒店的我們 求為每位客官提供最為貼心細緻的服務，為每位客官帶來超值的體驗。 蓮臣酒店是一個富有年輕活力的酒店，以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇。