Passing-cloud Resort

Arrange to pick up at high speed railway station is a good service for the hotel for the 1st time visit shangri la. The tour guide was given our memories of video shot at scenic spot , it is very beautiful.

Me and my family stayed here for 2 nights. This hotel is the most elegant in our trip. Location is in the heart of old town. Facilities are beyond you imagine. My brother got high attitude sickness the day we arrived we asked Miss fan ( front desk girl who can speak English) for help. The hotel team help everything ex o2 tube for breath , ginger tea and extra blankets. So he can finally slept. Thank you so much for your hospitality. We also asked hotel to provide us the day trip around. Oh plus hotel has the pick up service for free. And during the say trip, they pack drink and snack box for all of us. Thats helps a lot. And the most importance things is the scenery in this hotel you can feel the Chinese culture in every detail. This hotel is 10 out of 10.

From arrival till checkout all the needs has been taken care of and exceeded our expectation.....my friend was not well during the stay and the team has given required medication and oxygen to help recover quickly....Thumbs up service for the passing-cloud resort shangrila team...

Our stay with Passing Cloud is always enjoyable with their unbeatable customer service, best location and cleanliness of the room. Will always come back to them if I’ve ever come back to Shangri-La!

The stay was amazing. Tiffany was very kind and the staff was very friendly. I would really recommend this stay! They went the extra mile for us :)

Excellent hotel with first class services. Room was big and very clean. The staff was very helpful and told us about the history of the hotel and the old town. We love the welcome ceremony and the welcome snacks!

It’s home away from home. Warm services provided by the hotel. We’ve overnighted two nights and everything’s been well taken care of. Lovely hospitality.

Once again, I chose Passing-cloud Resort with my wife in the heavenly Shangri-la. It was an antique architecture with the modern and beautiful design in the room, provided with the high quality of bed linen, blankets and towels. They provided high level of professional services, to include: welcoming us upon our arrival, switching on the heater in our room before our arrival (that's demonstrated that they're so caring), introducing us their incredible rooftop, with spectacular views, providing us the travel guides, assisting the car rental to Yuneng, etc. 非常感谢大主管小樊及每一位香格里拉泊心云舍·稿公府的员工。感激你们仿如家人无微不致的照顾我们。

The staff was very helpfull, they co ordinated with our driver a pick up from the near parking lot, as the hotel is inside the old city. The room is very spacious and full of character and yet has all modern amenities. Location is superb.