Hotel Courtyard di Shenzhen

There are many beautiful hotels in Shenhzen, but don't let the exterior or interior photos fool you. I have stayed in many of them, but this Courtyard by Marriott Shenzhen Northwest Hotel is one of the best. So why am I writing this review? Well, because starting with the most incredibly friendly, helpful, and knowledgeable staff working here, from the front door man to the reception area and the cleaning crew, everyone was incredible, and they made my stay in Shenhzen so wonderful. This hotel is top-notch and kept super clean. Room pricing is well below the market compared to any five-star hotel.

I recently had the pleasure of staying at your hotel, and I must say that the overall experience exceeded my expectations in terms of cleanliness, comfort, aesthetics, and culinary delights. Your attention to detail and hospitality truly stood out during my visit. However, I feel compelled to bring to your attention a matter that significantly impacted my stay - the restriction on accessing international websites and Google services through the hotel's internet connection. While I understand that this issue may extend beyond the hotel's control, it posed a considerable inconvenience for a traveler like myself who relies heavily on tools such as Google Earth, Google Maps, and Google Translate for both work and navigation purposes. Regrettably, the inability to access these essential online resources hindered my productivity during the trip. Despite attempts to utilize local alternatives provided by the hotel's WIFI, I encountered challenges such as intrusive advertisements and language barriers, particularly with menus in Chinese. As a business traveler, time is of the essence, and adapting to unfamiliar software and applications proved to be a significant hurdle. I kindly request that you consider addressing this internet restriction issue to enhance the overall experience for future guests who rely on seamless access to online tools. Your attention to this matter would undoubtedly contribute to the continued satisfaction of guests who value efficient and reliable internet connectivity during their stay. Thank you for your attention to this feedback. I look forward to the possibility of returning to your esteemed establishment in the future. Warm regards, Eshel, Israel

Dearest Mona, Words cannot express how much I appreciate your unwavering support and genuine warmth throughout my reservation process. Your professionalism and expertise in the Club Lounge were truly exceptional, exceeding my expectations in every way. The hotel itself was a delight, offering an array of delicious food and delectable drinks that further enhanced my stay. Your kindness and dedication made a significant impact on my experience, and I'm so grateful for your presence. I truly hope our paths cross again in the future.