Hotel Mesra keluarga di Shenzhen

We stayed at this hotel for our two day flight transfer in Shenzhen. All staff here were very friendly, nice, polite and helpful. We can't read Chinese but can speak basic Mandarin and conversational Cantonese. On the day of our check-out, the front desk receptionist, Xie Zhiju helped us to hail a taxi from the main street and direct it for pick up at the hotel's entrance as we were travelling with a few big luggages. Her service deserves a 5 star. Other front desk receptionists were very helpful too but unfortunately, we do not know their names. This hotel's location is central and the room we stayed in was very spacious. The hotel also provides various small/lights snacks and drinks at their reception/lobby. There are a few restaurants nearby which is convenient for meals anytime of the day. We had a pleasant stay. Thank you!

Very new hotel and they provided me with free upgrade to a bigger room. Very very thoughtful services, it’s conveniently above a mrt station. It has kids amenities too. A pity that I didn’t get to stay in the theme room with slides. Will be back again next time!:)

I recently had the pleasure of staying at huayi hotel, and I must say, it’s the little things that truly set it apart. From the moment I checked in, it was evident that attention to detail was a priority. Each room is thoughtfully equipped with a multi-port cable, which was an absolute lifesaver for charging multiple devices at once. I didn’t have to worry about running out of power . One of the highlights for me was the free laundry service offered to guests. It's not something you typically find at many hotels, and it made a huge difference during my trip. The convenience of not having to pack extra clothes or find a laundry service nearby. Additionally, the hotel offers a lovely daily hot tea brew in the lobby. Whether you're returning after a long day of sightseeing or just want to relax, this thoughtful gesture adds a cosy touch to your stay. Overall, this hotel is a perfect blend of luxury and practicality, with an exceptional focus on the details that truly enhance the guest experience. Highly recommend to anyone looking for a thoughtful, comfortable stay!

This is a very well managed service apartment situated right next to Sea World Square in Shekou Port. Pros: (1) Very spacious apartment with fully equipped kitchen, laundry machine, etc. (2) Excellent location - subway station is right downstairs, and the bars and cafes of Sea World Square is 3 minutes walk away. (3) Very affordable for Western business travelers. Cons: (1) The Siemens laundry/dryer is tricky to operate and tends to remain locked after a cycle. You need to look online to figure how to release the lock mechanically. The business should consider replacing these Siemens or provide explicit explanation about this lock-up problem.

Excellent! Located near metro, shopping mall, dongmen pedestrian walk. Helpful and friendly staffs that assisted in receiving my packages. Love the interior and furniture in the hotel. Every part of the bathroom is functional, from heated towel rack to heated toilet and many functions for shower. Shower pressure is perfect and slippers is soft. There is a Smart AI speaker (xiaodu) in the room and a service robot that will send delivery directly to your room. As muslim couple, we ordered food delivery from halal restaurants on meituan and it is super convenient and fast. Taking the metro is much cheaper and faster than by taxi. Will definitely come back to stay and strongly recommend!

Certainly! Here's a glowing review of the I Shangri-La Hotel in Shenzhen, highlighting its excellent ambience and helpful staff: --- **A Luxurious Oasis in the Heart of Shenzhen – I Shangri-La Hotel** My recent stay at the I Shangri-La Hotel in Shenzhen was nothing short of extraordinary. From the moment I stepped into the lobby, I was enveloped in an atmosphere of elegance and tranquility. The hotel’s design seamlessly blends modern sophistication with subtle Asian influences, creating a serene and luxurious ambience that instantly puts you at ease. The attention to detail is impeccable. The spacious rooms are beautifully appointed, with floor-to-ceiling windows offering breathtaking views of the city skyline. The plush bedding, high-quality amenities, and thoughtful touches like fresh flowers and a personalized welcome note made me feel truly pampered. It’s clear that no expense has been spared to ensure guests enjoy the utmost comfort. What truly sets the I Shangri-La apart, however, is its exceptional staff. Every member of the team went above and beyond to make my stay memorable. From the warm greetings at reception to the attentive service in the restaurants, their professionalism and genuine care were evident at every turn. Whether it was offering local dining recommendations or assisting with transportation arrangements, the staff were always eager to help with a smile. The dining experience was equally impressive. The hotel’s restaurants offer a diverse range of culinary delights, from authentic Cantonese cuisine to international favorites. Each meal was a feast for the senses, with fresh ingredients and exquisite presentation. For those seeking relaxation, the hotel’s spa and fitness facilities are second to none. The spa treatments were rejuvenating, and the pool area provided a peaceful retreat amidst the bustling city. In summary, the I Shangri-La Hotel in Shenzhen is a true gem. Its stunning ambience, luxurious accommodations, and unparalleled service make it the perfect choice for both business and leisure travelers.

This is my fourth time staying in this hotel chain and I especially like the cleanliness of the room, the spacious lobby , the comfortable bed & shower and also the speedy front-desk service. I reserved 2 rooms for this trip and we got 1 room upgraded to a larger size. The breakfast was although not exceptionally delicious but still of high CP value, offering a variety of fresh vegetable and fruit. The hotel was not too close to the Hong Shan MTR station but the neighborhood was very safe even when I walked back late after watching night performance at Hong Shan 6979.

im the family from HK. even the price is not cheap, but reasonable. very nice hotel, the staff is very helpful. the room is very clean with everything good support. the room is clean, no odd smell, everything is tidy even the floor is very very clean. the swimming pool is the very icon of this hotel. Loving it. you must come and swim, the view is great and the water is very clean. very recommended super five stars hotel. thanks Hotel giving me a memorable experience, hope will come again.

Had to conduct business and chose this sweet little gem. Wonderful market close by forfresh fruit and groceries. Comfortable bedding and helpfuldesk clerks. The decor is chic and fun, with interesting and quirky touches. Will stay agin when in the area!

amazing design hotel with all their products displayed and ready for use in the room or public spaces, the only minus was the stiffness of the air in the room when windows closed due to old smell from bel tika toon or air on as a f something was burning, i was missing the freshness of the air on as