Boyu Boutique Hotel（Shenzhen Dongmen Old Street）

Ulasan Boyu Boutique Hotel（Shenzhen Dongmen Old Street）

Boyu Boutique Hotel（Shenzhen Dongmen Old Street）

Donggang Center Building, No. 1001 Jiefang Road, Daerah Luohu, Shenzhen, Guangdong, ChinaLihat Butiran Hotel
Boyu Boutique Hotel（Shenzhen Dongmen Old Street）
Boyu Boutique Hotel（Shenzhen Dongmen Old Street）Boyu Boutique Hotel（Shenzhen Dongmen Old Street）Boyu Boutique Hotel（Shenzhen Dongmen Old Street）
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Ulasan Tetamu

7.1/10
107 ulasan
Ulasan yang disahkan
Location7.1
Amenities6.8
Service7.8
Cleanliness6.8
Tapis mengikut:
Susun mengikut:
All reviews(107)
Positive reviews(79)
Reviews with photos/video(26)
Great location(22)
Convenient for shopping(8)
Easy to get around(7)
Strange smell in room(6)
Awesome stay(5)
Great value for money(5)
Friendly front desk staff(5)
Classy environment(3)
Negative reviews(28)
Guest User
Deluxe Double Room
Daftar masuk pada Nov 2025
Booked for others
9 ulasan
7.5/10
Disiarkan pada 3 Jan 2026
Here's The room was damp and had a strong unpleasant smell from the toilet area. It’s suitable for a one-off stay, but I wouldn’t recommend it for anything longer.
Jawapan daripada Pihak Penginapan: 尊敬的客人：您好！我是您網上貼身服務管家小宇，非常感謝您選擇深圳鉑宇精品酒店（東門老街店），對於您抽出寶貴的時間對酒店進行的誠懇批評我們虛心接受並深深感謝；未能給您此次入住帶來美好的入住體驗，小宇及同事們深表歉意；您反應的有關問題，我們非常重視，已對不足方面進行反思和整改，同時我們也將努力完善其他服務細節，以求不斷取得工作進步並希望給您以後的入住帶來煥然一新的體驗；感謝您的諒解與支持，深圳鉑宇精品酒店（東門老街店）全體員工真誠恭候您的下次光臨！
潁潁
Theme Round-bed Room
Daftar masuk pada Nov 2025
Couple
49 ulasan
10/10
Outstanding
Disiarkan pada 29 Dis 2025
I'm delighted to hear you enjoyed your stay! Could you share some specific aspects that you particularly liked? For instance: 1. **Room Comfort**: Were the cleanliness and facilities of the room up to your expectations? 2. **Service Quality**: Were the hotel staff friendly and helpful, and did they promptly meet your needs? 3. **Location Convenience**: Was the hotel's location convenient for you to visit local attractions?
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Hello! This is Xiaoyu, your online personal service concierge. Thank you so much for choosing Shenzhen Platinum Boutique Hotel (Dongmen Old Street Branch). We are delighted that you were very satisfied with the hotel's facilities, environment, and service. Your recognition is our motivation to keep moving forward. We will continue to provide excellent service with enthusiasm, offering you and all other guests a comfortable stay. Thank you for your understanding and support. All the staff at Shenzhen Platinum Boutique Hotel (Dongmen Old Street Branch) sincerely look forward to your next visit! We wish you a happy and successful work life.
Coffeeprince
Mini Single Room
Daftar masuk pada Dis 2023
Solo traveler
21 ulasan
8.5/10
Very good
Disiarkan pada 28 Jan 2024
Nice and cozy hotel
Jawapan daripada Pihak Penginapan: 尊敬的客人：您好！小宇非常感謝您選擇入住鉑宇精品酒店 ！同時更感謝您對我們服務的認可以及這麼高的評價。鉑宇精品酒店位於羅湖東門步行街東入口，毗鄰火車站，羅湖口岸，地理位置優越，距離三號線東門老街地鐵口、五號線曬布路地鐵口僅僅百米之遙，周邊有茂業、太陽百貨、白馬服裝城各大商場，交通購物非常方便。為保證客人們住的安心舒適，酒店每天都會安排各個區域的消毒，床上用品一人一換。您的滿意就是我們努力不懈的追求！本酒店是您購物與出行於一體的不二之選！鉑宇全體員工真誠期待您的再次光臨！祝您生活愉快，一切順利!
Jim38
Mini Single Room
Daftar masuk pada Nov 2023
Business traveler
7 ulasan
10/10
Outstanding
Disiarkan pada 15 Dis 2023
Good ♡
Jawapan daripada Pihak Penginapan: 尊敬的客人：您好！小宇非常感謝您選擇入住鉑宇精品酒店 ！同時更感謝您對我們服務的認可以及這麼高的評價。鉑宇精品酒店位於羅湖東門步行街東入口，毗鄰火車站，羅湖口岸，地理位置優越，距離三號線東門老街地鐵口、五號線曬布路地鐵口僅僅百米之遙，周邊有茂業、太陽百貨、白馬服裝城各大商場，交通購物非常方便。為保證客人們住的安心舒適，酒店每天都會安排各個區域的消毒，床上用品一人一換。您的滿意就是我們努力不懈的追求！本酒店是您購物與出行於一體的不二之選！鉑宇全體員工真誠期待您的再次光臨！祝您生活愉快，一切順利!
Siukeung67
Selected Double Room
Daftar masuk pada Apr 2026
Traveling with friends
4 ulasan
4.5/10
Disiarkan pada 3 Mei 2026
Horrible, terrible, very scary, purely just good location, I do not know what else can be taken to describe this hotel, if it sounds good, it's called a hotel, if it doesn't, it's called a guesthouse
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your detailed review. We apologize that this stay did not fully meet your expectations. We will share every valuable suggestion you made with the hotel management to identify areas for improvement, maintain the good aspects, and address the shortcomings. We are always committed to creating the perfect stay experience for our guests, and we believe you will have a completely new experience on your next stay. We sincerely invite you to come again.
Guest User
Selected Double Room
Daftar masuk pada Mei 2026
Other
79 ulasan
4.0/10
Disiarkan pada 27 Jun 2026
The photos were taken with an ultra-wide-angle lens; the actual space is quite small. The front desk service was subpar, and the hotel didn't have a laundry facility.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your detailed review. We apologize that this stay did not fully meet your expectations. We will share every valuable suggestion you made with the hotel management to identify areas for improvement, maintain the good aspects, and address the shortcomings. We are always committed to creating the perfect stay experience for our guests, and we believe you will have a completely new experience on your next stay. We sincerely invite you to come again.
Guest User
Selected Double Room
Daftar masuk pada Mac 2026
Couple
7 ulasan
4.0/10
Disiarkan pada 19 Apr 2026
Already changed the room originally handed over the room no TV to watch changed the room is not good
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Hello! This is Xiaoyu, your online personal service concierge. Thank you so much for choosing Shenzhen Platinum Boutique Hotel (Dongmen Old Street Branch). We sincerely accept and appreciate your valuable time and honest feedback. Xiaoyu and my colleagues sincerely apologize for not providing you with a pleasant stay. The hotel management takes your feedback very seriously and has relayed the shortcomings to the front desk and housekeeping departments. We will also strive to improve other service details to continuously improve our work and hope to provide you with a refreshing experience in your future stays. Thank you for your understanding and support. All staff at Shenzhen Platinum Boutique Hotel (Dongmen Old Street Branch) sincerely look forward to your next visit!
Anonymous User
Selected Double Room
Daftar masuk pada Okt 2025
Business traveler
1 ulasan
2.0/10
Disiarkan pada 9 Nov 2025
Early in the morning, at 6 a.m., a customer argued with the front desk and called the police. The customer was woken up by the noise and the hygiene was poor.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Hello! This is Xiaoyu, your online personal service concierge. Thank you so much for choosing Shenzhen Platinum Boutique Hotel (Dongmen Old Street Branch). We sincerely accept and appreciate your valuable time and honest feedback. Xiaoyu and my colleagues sincerely apologize for not providing you with a pleasant stay. The hotel management takes your feedback very seriously and has relayed the shortcomings to the front desk and housekeeping departments. We will also strive to improve other service details to continuously improve our work and hope to provide you with a refreshing experience in your future stays. Thank you for your understanding and support. All staff at Shenzhen Platinum Boutique Hotel (Dongmen Old Street Branch) sincerely look forward to your next visit!
Guest User
Deluxe Double Room
Daftar masuk pada Okt 2025
Solo traveler
12 ulasan
2.0/10
Disiarkan pada 3 Nov 2025
The environment was terrible, and the soundproofing was poor. When I entered the room, there was a strong smell of feces left by the previous guest. Most importantly, there were construction workers doing work outside the window as early as 8 or 9 in the morning, and the noise could carry the whole house! I immediately blacklisted this hotel!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Hello! This is Xiaoyu, your online personal service concierge. Thank you so much for choosing Shenzhen Platinum Boutique Hotel (Dongmen Old Street Branch). We sincerely accept and appreciate your valuable time and honest feedback. Xiaoyu and my colleagues sincerely apologize for not providing you with a pleasant stay. The hotel management takes your feedback very seriously and has relayed the shortcomings to the front desk and housekeeping departments. We will also strive to improve other service details to continuously improve our work and hope to provide you with a refreshing experience in your future stays. Thank you for your understanding and support. All staff at Shenzhen Platinum Boutique Hotel (Dongmen Old Street Branch) sincerely look forward to your next visit!
LeeLiChee
Selected Double Room
Daftar masuk pada Mac 2025
Couple
30 ulasan
4.0/10
Disiarkan pada 22 Apr 2025
Advantages - good location, downstairs is the old street with lots of delicious food, cheap, bathroom with separate wet and dry areas, air conditioning Disadvantages - poor hygiene, poor sound insulation, small room, dirty carpet and slippers
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing Platinum Boutique Hotel. We sincerely regret that your stay did not meet your expectations and will promptly improve upon any shortcomings. The hotel is conveniently located near Hongchang Plaza, Foreign Trade Building, Holiday Plaza, and Dongmen Shopping Center, offering a full range of dining, entertainment, and cinema options. Platinum Boutique Hotel is situated at the east entrance of Dongmen Pedestrian Street in Luohu District, with Maoye Department Store and Kowloon City Plaza within easy reach. It is also close to the railway station and Luohu Port, boasting a prime location. It is just a hundred meters from Exit G of Dongmen Old Street Metro Station (Line 3), Exit D2 of Shaibu Road Metro Station (Line 5), and Exit B of Hubei Road Metro Station (Lines 2 and 8). Major shopping malls such as Suning Department Store and Baima Clothing City are nearby, making transportation and shopping extremely convenient. To ensure your comfort and peace of mind, the hotel disinfects all areas daily, and bedding is changed after each guest. Your satisfaction is our relentless pursuit! This hotel is your ideal choice for shopping and travel! All staff at Platinum sincerely look forward to your next visit! We wish you a pleasant stay and all the best. Welcome to experience our hotel again!
Guest User
Mini Single Room
Daftar masuk pada Mac 2025
Other
8 ulasan
2.0/10
Disiarkan pada 18 Apr 2025
Hygiene: Poor Facilities: Poor Environment: Poor This is the kind of hotel. I hope that friends in the future will not step into the pit. The hygiene is too bad and the room has a strong odor. I won’t say anything about the old front desk. The service is extremely poor, not to mention the hygiene. Look at the pictures.
Teks AsalDiterjemah oleh Google
6/8
Jawapan daripada Pihak Penginapan: Dear guest: Thank you for staying at the Boyu Boutique Hotel. We are very sorry and sad that your stay did not meet your expectations. We will definitely make improvements in time. The hotel is adjacent to Hongchang Plaza, Foreign Trade Building, Holiday Plaza, and Dongmen Shopping Center. It has everything you need for food, drink, entertainment, and cinemas. The Boyu Boutique Hotel is located at the east entrance of Luohu Dongmen Pedestrian Street, close to Maoye Department Store and Kowloon City Plaza, and adjacent to the railway station and Luohu Port. It has a superior geographical location and is only a hundred meters away from Exit G of Dongmen Old Street Metro Station on Line 3, Exit D2 of Shaibu Road Metro Station on Line 5, and Exit B of Hubei Road Metro Station on Lines 2 and 8. There are major shopping malls such as Sun Department Store and Baima Clothing City nearby, and transportation and shopping are very convenient. To ensure the safety and comfort of guests, the hotel arranges disinfection of each area every day, and bedding is changed for each guest. Your satisfaction is our unremitting pursuit! This hotel is your best choice for shopping and travel! All the staff of Boyu sincerely look forward to seeing you again! I wish you a happy life and all the best. Welcome to experience it again next time.
Guest User
Selected Double Room
Daftar masuk pada Nov 2024
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 11 Dis 2024
The environment is good overall. The room is not big, but the facilities are complete. The location is good and travel is very convenient.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest: Thank you for staying at the Platinum Boutique Hotel. Xiaoyu is very happy to see your appreciation for the hotel and is very happy to bring you a good time and experience for your journey. The hotel is adjacent to Hongchang Plaza, Foreign Trade Building, Holiday Plaza, Dongmen Shopping Center, and has everything you need for eating, drinking, playing and cinema. The Platinum Boutique Hotel is located at the east entrance of Luohu Dongmen Pedestrian Street. Maoye Department Store and Kowloon City Plaza are close at hand. It is adjacent to the railway station and Luohu Port. It has a superior geographical location. It is only a hundred meters away from Exit G of Dongmen Laojie Subway Station on Line 3, Exit D2 of Shaibu Road Subway Station on Line 5, and Exit B of Hubei Road Subway Station on Line 2 and Line 8. There are major shopping malls such as Sun Department Store and Baima Clothing City around, and transportation and shopping are very convenient. In order to ensure that the guests live in peace and comfort, the hotel will arrange disinfection of each area every day, and the bedding will be changed for one person. Your satisfaction is our unremitting pursuit! This hotel is your only choice for shopping and travel! All the staff of Platinum sincerely look forward to your visit again! I wish you a happy life and all the best. Welcome to experience it again next time.
Guest User
Selected Double Room
Daftar masuk pada Nov 2024
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 18 Dis 2024
Much better than expected! Including the environment and location! There are snack streets and shopping malls outside
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest: Thank you for staying at the Platinum Boutique Hotel. Xiaoyu is very happy to see your appreciation for the hotel and is very happy to bring you a good time and experience for your journey. The hotel is adjacent to Hongchang Plaza, Foreign Trade Building, Holiday Plaza, Dongmen Shopping Center, and has everything you need for eating, drinking, playing and cinema. The Platinum Boutique Hotel is located at the east entrance of Luohu Dongmen Pedestrian Street. Maoye Department Store and Kowloon City Plaza are close at hand. It is adjacent to the railway station and Luohu Port. It has a superior geographical location. It is only a hundred meters away from Exit G of Dongmen Laojie Subway Station on Line 3, Exit D2 of Shaibu Road Subway Station on Line 5, and Exit B of Hubei Road Subway Station on Line 2 and Line 8. There are major shopping malls such as Sun Department Store and Baima Clothing City around, and transportation and shopping are very convenient. In order to ensure that the guests live in peace and comfort, the hotel will arrange disinfection of each area every day, and the bedding will be changed for one person. Your satisfaction is our unremitting pursuit! This hotel is your only choice for shopping and travel! All the staff of Platinum sincerely look forward to your visit again! I wish you a happy life and all the best. Welcome to experience it again next time.
Anonymous User
Deluxe Room (2 Beds)
Daftar masuk pada Okt 2024
Business traveler
10 ulasan
9.5/10
Amazing
Disiarkan pada 25 Dis 2024
Good service, clean rooms, convenient location to the pedestrian street
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest: Thank you for staying at the Platinum Boutique Hotel. Xiaoyu is very happy to see your appreciation for the hotel and is very happy to bring you a good time and experience for your journey. The hotel is adjacent to Hongchang Plaza, Foreign Trade Building, Holiday Plaza, Dongmen Shopping Center, and has everything you need for eating, drinking, playing and cinema. The Platinum Boutique Hotel is located at the east entrance of Luohu Dongmen Pedestrian Street. Maoye Department Store and Kowloon City Plaza are close at hand. It is adjacent to the railway station and Luohu Port. It has a superior geographical location. It is only a hundred meters away from Exit G of Dongmen Laojie Subway Station on Line 3, Exit D2 of Shaibu Road Subway Station on Line 5, and Exit B of Hubei Road Subway Station on Line 2 and Line 8. There are major shopping malls such as Sun Department Store and Baima Clothing City around, and transportation and shopping are very convenient. In order to ensure that the guests live in peace and comfort, the hotel will arrange disinfection of each area every day, and the bedding will be changed for one person. Your satisfaction is our unremitting pursuit! This hotel is your only choice for shopping and travel! All the staff of Platinum sincerely look forward to your visit again! I wish you a happy life and all the best. Welcome to experience it again next time.
Guest User
Deluxe Double Room
Daftar masuk pada Mac 2025
Solo traveler
3 ulasan
2.0/10
Disiarkan pada 18 Apr 2025
Very rubbish, smelly, I booked a room with window, but I was given one without window Will not book this room again
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing Platinum Boutique Hotel. We regret that your stay did not meet your expectations. All our rooms have windows, some with interior windows and some with exterior windows. Please understand that not all Deluxe King rooms have exterior windows. The hotel is conveniently located near Hongchang Plaza, Foreign Trade Building, Holiday Plaza, and Dongmen Shopping Center, offering a full range of dining, entertainment, and cinema options. Platinum Boutique Hotel is situated at the east entrance of Dongmen Pedestrian Street in Luohu District, within easy reach of Maoye Department Store and Kowloon City Plaza. It is also close to the railway station and Luohu Port, boasting a prime location. It is only a hundred meters from Exit G of Dongmen Old Street Metro Station (Line 3), Exit D2 of Shaibu Road Metro Station (Line 5), and Exit B of Hubei Road Metro Station (Lines 2 and 8). Major shopping malls such as Suning Department Store and Baima Clothing City are nearby, making transportation and shopping extremely convenient. To ensure your comfort and peace of mind, the hotel disinfects all areas daily, and bedding is changed after each guest. Your satisfaction is our constant pursuit! This hotel is your ideal choice for shopping and travel! All staff at Platinum Universe sincerely look forward to your next visit! We wish you a pleasant life and all the best, and welcome you to experience our services again next time.