Ulasan Citigo reserve Huange Zhenxuan Hotel Baoan center QianhaiShenzhen

Thank you very much for the extraordinary warm and efficient check-in service assisted by 謝小姐 at Front Desk. This is a very impressive experience as she is not simply doing paper work procedures, but could look into guest’s special needs as well, which made guest feeling warm and unforgettable. I believe 謝小姐 is a great asset to your hotel and has potential to further develop her career in customer service area. Overnight time, a Front Desk Staff 小明 is very helpful too, answered our enquiries in very details. Breakfast food items is good as plenty varieties of food to choose from, however i was disappointed by the food temperature as most of them not hot, not even warm, then I noticed most of the food items were served on the buffet food table without heat burner underneath to keep the food temperature. Even the soup and congee were served in big heating boiling bowl, they were cold indeed. ( I had my breakfast at 11am, hotel breakfast is ended at 12:00). I would recommend the Hotel could look into this area, although i like those breakfast items, food temperature would stop me visiting the restaurant again.

Taxi drivers do not find this hotel and bring it to the mall. We need to tell them to drive around the shopping center and see the entrance to the high-rise building. Otherwise, everything is fine!

Great stay, location is convenient, right next to two shopping malls. Staff very friendly. Offer free room upgrade

i live in this hotel about 3 times, it is good location, have a big mall near by, i will book this hotel again and again.

Very clean and trendy hotel room. The staff is very helpful and very responsive on my queries. The location is very closed to the shopping malls . Will visit again.

The room i booked was taken and did not preserved when i arrived at 6pm and i waited for 1 hour to have my room assigned. The breakfast in the morning is not in high quality. There leaking of water on the roof of the hotel because of heavy rain. The room service in general is good and there is laundry where the manager will help with drying.

Good, clean

THE BEST HOTEL IN THIS AREA AND EVEN IN SHENZHEN!!! THANKS ALL FOR THE SUCH PROFESSIONAL APPROACH AND SERVICE !!!

Loved our stay! It's our second time staying here, and we will def book again. Location is super good, right next to a huge mall and metro station. Quiet area but HOP is def a developing space.

Very nice stay. The room was nice and spacious. The location is near a big mall and within walking distance to Oh Bay which has more shopping and the Ferris wheel. The hotel has nice washer and dryers if you are staying for a long period.

It’s excellent. We are glad to visit this hotel cos of good service, good view, good room. Will come back again . 😃😃😃

Absolutely amazing, shopping mall is just 3 mins walk from hotel, will revisit again

Everything is good and with excellent service. They also gave us a surprise arrangement for my birthday celebration. Location is convenient indeed. Definitely will come again !

I recently had the pleasure of staying at a brand-new hotel in Shenzhen, and I must say, the experience was absolutely delightful. From the moment I stepped into the lobby, I was struck by the modern and stylish decor, which set the tone for the rest of my stay. The room was impeccably clean and well-appointed, with all the amenities I could have asked for. The housekeeping staff had clearly put in a great deal of effort to ensure that every corner was spotless. But what really stood out to me was the attentive and friendly service provided by the hotel staff. They went above and beyond to make me feel welcome and cared for, promptly addressing any request I had. One of the most pleasant surprises was the complimentary lemon and mint water available in the lobby. This refreshing beverage was a wonderful touch that made me feel truly at home. Overall, the combination of the well-appointed accommodations, the exceptional service, and the thoughtful amenities created a sense of comfort and luxury that made my stay truly memorable. I would highly recommend this hotel to anyone visiting Shenzhen