Ulasan Hampton by Hilton Shenzhen Nanshan Science & Technology Park

Great service staff very helpful in all our requests. Hotel is new and clean, location is next to a small mall for morning coffee. Hotel breakfast great with a good mix of selection. All requirements for a great hotel holiday. Highly recommended

Nice hotel with great service, free upgrade to a larger room, great!

We stayed at this brand for many times, but this is the first time to stay at this location. Staff are helpful & considerate, especially when I was sick, they gave me a lot of support. & the front desk staff, Cindy always gave us the hand for assistance. Finally, we stayed three nights at this hotel. It is located at around 10min walk from Shenzhen University station, & about 10min walk to the nearby shopping mall. Just only the surrounding areas are having renovations.

Hotel entrance is in an interior street and not all taxi's are willing to enter, thus it will be difficult if you have lots to carry or travelling with children as the entrance is hidden from the main streets. At the time of my stay, there was a construction site and they started drilling around 6-7am Room was decent and spacious

1) bad smell inside toilet. 2) staff of reception (night shift) were not professional and impolite. I travelled with family and we booked 3 rooms. We provided ID and related information during checking in at 14:00. We requested same floor coz travelling with kids and 2 rooms can be arranged at same floor so we appreciated, one of the room will be ready later so we prefer to wait and get the room key later after checking in procedure is done. The staff (day shift was helpful and polite. We approached reception for card key after dinner. The staff (lady-night shift) asked us to provide ID, phone number etc…then we mentioned that we have done the check in during day time and told her our room numbers, we did not get one room key coz we preferred to wait for same floor, however she did not response us and carry on her process. So we thought that this is security issue to make sure the identity of the room user. Then we waited at reception, the staff gave us the room key which is at different floor. Then we explained again that what has been happened and she replied: there was no room at 7/F available any more. But we have been told the room number during day time and we chose to wait for a day for the same floor’s room. The night shift lady staff kept ignoring us then shouted to her colleague (gent) 「你過來！」then she disappeared. Another staff (gent) checked the system and he arranged the same floor room within 2 mins. The lady (staff) did not show up at reception any more. We feel disappointed and unpleasant because of the staff, she was very rude to us.

1. Free update to a better room 2. Staffs are very very helpful in assisting us to find a lost phone. Very appreciative for their help ! We are able to find the lost phone at the end.

Annie) Nice room! Suitable for friends or families to stay over night!

Very elegant this business suite room. We enjoyed our stay. We book again

Good services provided by hotel. Rooms were clean. Hotel provide free drinks and laundry sevices. Highly recommended. Moreover, the cleaners were very kind and helpful. Especially the cleaner 李玉秀, she helped to tidy our room during our stay from 12 Nov - 17 Nov.

Overall, hotel lobby & lifts were very dark, wish it was brighter. Breakfast spread was very mediocre wish there was more non-asian variety. Staffs are not able to communicate in English.

Nice hotel and good staff. Location is not so convenient as there are it is in the middle of a construction area

Receptionists at front desk are really friendly and helpful. Really a 5 stars experience to stay in this hotel.

The hotel is very well designed ! It’s a WOW from the start of the grand entrance and the room is also spectacular for the price ! It’s more a 5-star luxurious level hotel than a midscale hotel to be honest. Front desk Ms Judy was very attentive and treated us like VIP, escorting us to the lift and upgrading our room as first timer to the hotel. The modern classic American design totally caught our heart despite the construction sites nearby. Please rest assure there’s no noise despite some visual impact upon arrival. As a relatively new hotel there are still plenty of rooms to choose from and you can get a room with more open view instead of facing the major sites. The high ceiling, curtaining, the lobby seating area, the theatrical lighting at lift area and corridor, the marble bathroom, floral decor and framed pictures, etc. all look chic and stylish! Would love to stay again! 💕 The free breakfast also blows my mind !! Very good selection from western to Chinese and a lot of freshly made hot food! Chef Chan is also attentive, proactive and hospitable, offering his assistance before guests even ask.

Good hotel to stay with reasonable good breakfast included.