Hotel Yukai Resort di Shirahama

The sea view room was great, very clean and tidy, beautiful and comfortable, private outdoor spring in the room, excellent for staying in the room. However, the meals were very disappointed that were unexpected to cost about US$600 for a night including dinner and breakfast for 2 adults and a kid. In particular, the foods for my kid were unacceptable for this price. The restaurant was not clean and the staff were not attentive. We booked the room through Trip.com and mentioned we have a 9 years old kid with us. The staff said they have no such record and required me to prove. Luckily I have the booking record in my App and showed them we did. Then, they said it should be the problem from Trip.com. And then, they said ok and would cost 25000 yen extra for my kid. I accepted, and then they said they could not provide an extra bed for my kid and reduced the cost to 20000 yen, and I also accepted. As a customer, I felt this was not attentive and not polite to request me to prove I had mentioned a kid for the booking. That’s all fine, but the quality and taste for the meals were really unacceptable at this price range, the breakfast was horrible. At last, my case wasn’t a communication problem because the staff who talked to us wasn’t a Japanese and was a native English speaker. Anyhow, the facilities and the room of this hotel were excellent, but the meals and services were not worth for this price.

アドベンチャーワールドへ行くために、前泊しました。とても立派な建物でちょっと高台にあるのから、オーシャンビューが素晴らしいです。全室から見られるそうです。 歴史のあるリゾートホテルなので、ロビーのソファーがとてもエキゾチックだし重厚なデザインです。 今の時期は外のイルミネーションもとても綺麗で、非日常を味わえます。 ツインでしたが、45平米のとても広いお部屋でした。ソファーベッドで３人寝られるようです。 ただ本当に海のそばでその日の風速12メートル笑。台風並みです。地元ではよくあることだと思いますが、音が気になる人は寝られないかもしれません。でもお部屋は快適です。 でも、無料のミネラルウォーターは置いてなかったから残念。温泉の近くには、ドリンクが無料で 飲めるラウンジがあるので、そちらでリンゴ酢をいただきました。 温泉は洗い場、内湯、露天風呂がありました。 少しぬるめ。露天風呂は155センチのわたしが立って胸元くらい。座るところがあるので、肩まで浸かれるくらいの水量です。子どもさんは、大人と一緒が安全です。 朝食付きのプランだったのですが、ビュッフェ最高でした。温泉地なので和食をピックアップしましたが、地元のものがいっぱい。紀州の梅干、魚、しらす、練り物、すぐき漬け、煮物や*焼き、ご飯のお供も豊富。夕食メニューも魅力的でしたが、こちらはお腹に入らず今回は断念しました。 ドリンクはミルク、オレンジ、お茶類、何種類かのコーヒーとこちらも朝食に十分用意されておりました。 昨晩は運悪く夕食が取れなかったので、とてもありがたく、そして感動しました。 今わかやまのローカルクーポンを宿泊者はもらえます。紙媒体を渡され、アプリに入れる方法を教えてくれますが、古賀ノ井さんは紙媒体でお土産屋さんで使えました。おつりもOKです。 前泊だったので短い滞在でしたが、次はホテル滞在を楽しみたいです。 アドベンチャーまで送ってくれるバスがあると うれしいなあ。

Cleanness of room was great but the rooms are getting a little run down. Service from staff was outstanding, they always willing to help and going beyond to help you even if u don’t speak Japanese. Fantastic building and design. Amazing architecture.

We booked this hotel for our honeymoon, and it did not disappoint. We booked a room with a private onsen that overlooks the ocean. Unfortunately, the weather was gloomy and/or rainy most of the trip, but the view was still spectacular, and the onsen was incredible. The hotel itself has an older exterior, but the inside is immaculate. There is a bar with floor to ceiling windows that overlook the ocean. The Italian restaurant also has floor to ceiling windows that look over the pool. Our suite was the best (and biggest) hotel room that we stayed in while visiting Japan (including a massive shower, a double sink vanity, and a seat for the vanity). However, we did book a suite with a king bed, but were told that all of the rooms have 2 twin beds that can be pushed together. It was not ideal, but that was the only issue that we had. Infinito also had the most in-room amenities out of all of the hotels we stayed at in Japan. Infinito provided the usual amenities (hair dryer, water bottles, tea, coffee, shampoo, conditioner, body wash, bath slippers, etc.) AND several additional amenities (cookies to eat with tea, hair straightener, a second set of Bulgari amenities, a skin treatment set, hotel wear, indoor and outdoor slippers, etc.). The staff was absolutely fantastic. My husband had arranged for flowers in the room for our arrival, and the hotel was very responsive and able to accommodate his request. In addition, we had the pleasure of meeting Chiho, who went out of her way to make sure we had everything we needed. Chiho (and the rest of the hotel management and staff) helped us find restaurants and make reservations, and even arranged for shuttle service to the restaurants. The hotel also provided a shuttle from Shirahama station and a shuttle to Nanki-Shirahama Airport. One thing to note is that the hotel is still strict with Covid policies (moreso than the other places we stayed in Japan), so be prepared to fill out a questionnaire and wear gloves when dining at the buffets. Infinito is a little out-of-the-way, but is definitely worth the trek.

We are self driving from JR Wakayama to Shirahama about 2 hours, nice place and good location because can see the sunshine with nice beach view. The onsen is super nice view face to the beach/sea and peaceful. Hotel breakfast is very delicious with traditional Japan and Western style , there is alot of choice too. The staff is helpful to carry on our bag and luggage. The hotel reception have a convenient shop for us to buy the souvenir. I will be back again, thank you!

離我潛水地方很近，非常方便

Akariya provides flawless service and all the necessary facilities for visitors.Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring luggage storage.For extended visits or whenever required, the laundromat ensures your preferred travel garments remain fresh and accessible.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Akariya, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. A few accommodations within Akariya offer unique design elements such as a balcony or terrace.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the hotel, a refrigerator, bottled water and instant tea is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At Akariya, guests can access vending machines that provide light snacks and beverages 24 hours a day.