Hotel dengan Khidmat Ambil/Hantar di Sofia

Великолепный отель. Хорошие завтраки. Персонал очень вежливый! Спасибо ребятам за прием! Чистые номера, персонал очень следит за этим. Номера уютные и приятные, приятно расслабиться после командировки. Расположение отеля великолепное - самое сердце столицы! Это лучший отель в Софии. Если в Софию - только сюда!

The hotel is clean, the location is VERY comfortable. ... NEARLY FROM THE CENTRE, METRO, AUTO, and ROAD VOGZALS. BREAKFAST TREATIES FOR SOFIA PRICES... And NOTHING special... Friends personal. The TOOL changes every day and sheds 2 bottles of water. There is a teapot in the rooms, the iron is provided for request.

The room is not too big but very comfortable. The service here is great and the location is perfect . I love the breakfast here , have lots of choice and the food are not bad. Just an small issue happen is that the manger mixed up our room since we have a big group of 12 people , I have upgraded my room but the manger had wrongly give this upgraded room to my friend without notice. But the manger have free out breakfast for apologies which I appreciated that and it’s a very service there.

Room is a bit old style. TV is small. Shuttle to airport not on time for my reserved time (Waited 30+ min), but not sure if this is common. Breakfast is great (considering the grade of the hotel - a variety of hot options). Great view of city and parking lot in room. Friendly staff.

房間寬敞明亮設施齊全，衞生整潔；有機場接送服務，早晨四點的shuttle送去機場，服務周到，酒店還為趕早的客人提供早餐，專門有early breakfast，簡單快捷，而且各種熱飲麪包蘋果酸奶都有提供。不錯的選擇。

It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better. Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.

Nice Location near the cathedral and excellent spa area and pool ( small )

Great service and location. Courteous staff and overall great stay! Cute carpets in the elevator which changed everyday

This hotel is in an excellent location: about 10 minute walk from the bus/train station; 5 minutes walk to the metro; 20 minutes walk to the city centre. So from that perspective, it fit my needs perfectly. The staff I encountered were very friendly and helpful, so that was a major plus. The rooms, well, a bit of a mixed bag. While the rooms were VERY spacious, and had a great little balcony, from which I enjoyed a few drinks in the evening, the room really needed to be renovated. The word I described it is “shopworn”. Look at my photos of the room and you can see the broken couch and stained carpet. I would also say that the cleaning staff is a little lacklustre. While not “dirty” per sae, it certainly could be cleaned better. Some minor renovations and better cleaning would have me rating this hotel as a “five”.

Our recent stay at Crowne Plaza Sofia was brilliant, thrilled to have stayed at this very impressive state-of-the-art, upscale hotel. Arriving into a stunning, airy, and free-flowing reception. The staff were so welcoming, friendly and spoke excellent English. Checked in by the shift leader he was extremely efficient, informative and professional. Allocated a King premium Lake view room, which was stylish, spacious, clean, well designed, and great to have an openable window. Received a box of Lindt chocolates and some Bulgarian natural honey as a welcome gift this was a charming gesture. Enjoyed a blissful nights sleep such a comfy bed with premium linen. A long work desk with chair, perfect lighting, mirrors and power outlets, also a very comfortable and relaxing chaise lounge. Opulent bathroom with separate bathtub and walk-in rainfall shower, cool and modern tilling, fabulous huge bathroom heated mirror with LED light, super soft towels and premium Apotheke Canvas toiletries. Plentiful room amenities, espresso machine and kettle, good minibar, complimentary mineral and sparkling water, plush bathrobes and slippers and an iron with ironing board. Exceptional spa facilities, lovely large indoor swimming pool, sauna, steam room, quality hot tub, but shame it was broken during our stay. Plenty of pool side loungers making a perfect spot to unwind in. The changing rooms were immaculately clean, well organised and contained more Apotheke toiletries. A disappointment was the club lounge, in terms of location it is isolated, and uninviting. Did not like visiting the club room, especially as I had to gate crash a wedding to gain access!! A windowless room although aesthetically pleasing certainly not a relaxing idyllic retreat, a bit claustrophobic. Our experience of the club lounge was unsatisfactory, as a discerning traveller I feel the location is wrong and felt a total a detachment from the hotels excellent atmosphere. Hoping this can be improved for a more enjoyable experience, I noticed the hotel has many flexible work spaces which would superbly host a club lounge, currently positioned along a corridor passing by meeting / conference / and ball rooms. I thought the offerings in the lounge were inadequate compared with other Crowne Plazas, throughout the day soft drinks, tea and coffee, and well presented fruit was available, but a some crisps and homemade biscuits would have of been nice. Poor drinks and canapés in the evening but nice light breakfast in the morning, pretty average facility not worth the extra. Excellent breakfast served in A PRIORI restaurant it offered a wide selection of food, really nice, fresh and tasty. Sleek stylish water dispenser with sparkling and still options, tasty coffee, divine croissants and the omelettes are amazing. Staff are fabulous could not be more helpful and friendly. You definitely must try their breakfast. This hotel has the Wow factor, the interior design is visually appealing and guest spaces