Khmer House Resort

Ulasan Khmer House Resort

Khmer House Resort

Palm St, Krong, Siem Reap, Siem Reap Province, CambodiaLihat Butiran Hotel
Khmer House Resort
Khmer House ResortKhmer House ResortKhmer House Resort
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.6/5
Hebat
41 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.6
Perkhidmatan4.7
Kebersihan4.8
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Semua ulasan(41)
Ulasan positif(39)
Ulasan dengan gambar/video(18)
Kakitangan yang mesra(13)
Penginapan yang hebat!(11)
Sesuai untuk perjalanan perniagaan(7)
Bilik yang hebat(7)
Kolam renang yang bagus(7)
Ulasan kurang baik(2)
E.M.
bilik superior gaya Khmer(katil queen)
Menginap pada Dis 2024
Melancong bersama rakan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2025
Khmer House Resort is very clean and comfortable. The location is superb; slightly away from the busier areas so it is quiet and relaxed. The staff are very friendly and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at Khmer House Resort. It's wonderful to know that you found the location peaceful and the staff friendly and helpful. We look forward to welcoming you back for another relaxing stay soon!
Ryosuke Kimura
bilik superior gaya Khmer(katil queen)
Menginap pada Apr 2024
Melancong bersama rakan
30 ulasan
4.7/5
Menakjubkan
Disiarkan pada 20 Mei 2024
I recently stayed at this accommodation and was thoroughly impressed. The room was immaculate, providing a sense of comfort and serenity that was much appreciated after a long day of travel. The facilities were exceptional, offering all the amenities one could ask for, and contributing to a truly splendid stay. What stood out the most, however, was the staff's friendliness. Each member of the team went above and beyond to ensure my stay was as enjoyable as possible, making me feel welcomed and valued. I highly recommend this place to any traveler seeking a top-notch experience.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ryosuke Kimura, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. We're especially glad that our staff's friendliness made a difference during your stay—they truly are the heart of our accommodation. Your feedback about the room and facilities is greatly appreciated and will be shared with the team. We look forward to welcoming you back on your next trip. Safe travels!
Ra
Bilik Mewah Gaya Moden dengan Pemandangan Kolam Renang dan Balkoni Peribadi
Menginap pada Ogo 2024
Keluarga
1 ulasan
1.2/5
Disiarkan pada 8 Okt 2024
There are not many types of breakfast, even some were sold out The bed is not clean. The employees are unfriendly
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ra,Thank you for sharing your feedback. We’re truly sorry to hear that your experience with us did not meet your expectations. We value your comments and will use them to improve our service moving forward.Regarding the charge for smoking in the room, we understand that this may have been disappointing, and we sincerely apologize for any inconvenience this caused. As part of our commitment to providing a clean and comfortable environment for all guests, we have a strict non-smoking policy, and unfortunately, we had to enforce this in accordance with our guidelines. We do hope you understand that the charge was necessary to maintain a pleasant experience for all future guests.We also apologize for the issues with breakfast options and any concerns you had regarding the cleanliness of the bed and the service from our team. Your feedback is important to us, and we will address these areas to ensure a better experience for all our guests.We hope you will consider staying with us again, and we would be delighted to have the opportunity to provide you with a more enjoyable visit in the future.Warm regards,Khmer House Team
Pengguna Tetamu
bilik superior gaya Khmer(katil queen)
Menginap pada Nov 2023
Solo
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Dis 2023
It was impeccable, above and beyond experience. I kept extending and didn’t want to leave!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your incredible feedback! We’re delighted to hear that your stay was impeccable and that you found it so enjoyable that you kept extending your visit. It’s fantastic to know you didn’t want to leave—what a compliment! We look forward to the opportunity to welcome you back for another exceptional experience in the future.
Mariana Belén
bilik superior gaya Khmer(katil queen)
Menginap pada Jul 2023
Pasangan
11 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Ogo 2023
My stay at this hotel was so nice that I didn't want to leave! I would have liked to stay more days. The whole site was very well kept and maintained. Surrounded by vegetation. Excellent all-inclusive a la carte breakfast. the pools very clean. Free transportation from the hotel to the center
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mariana Belen, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay so much that you didn’t want to leave. It’s fantastic to know you appreciated the well-maintained surroundings, the all-inclusive à la carte breakfast, and the cleanliness of the pools. We’re also glad the free transportation to the center added to your convenience. We look forward to welcoming you back and hopefully for a longer stay next time!
Fay
Bilik Double Deluxe Gaya Khmer
Menginap pada Jan 2024
Solo
14 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Feb 2024
Great stay here beautiful room and hotel in general very relaxed feel around the whole place and has 2 pools to enjoy. Staff were friendly and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Fay, Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay and found the room and hotel to your liking. It’s fantastic to know you appreciated the relaxed atmosphere and the two pools. Our team is dedicated to providing excellent service, so it’s great to hear that they were friendly and helpful during your visit. We look forward to welcoming you back for another enjoyable stay!
Ksenija路娜
bilik deluxe gaya moden(Katil King)
Menginap pada Jul 2023
Pasangan
17 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Ogo 2023
This place is a gorgeous. It's a little hidden oasis, the staff are taking a really good care of all the facilties. If I ever come back to Siem Reap, I will book accommodation here again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ksenija,Thank you so much for your lovely review! We’re thrilled to hear that you found our resort to be a hidden oasis and appreciated the care our staff puts into maintaining the facilities.We would be delighted to welcome you back to Siem Reap and have you stay with us again. Safe travels, and we hope to see you soon!Warm regards,Khmer House team
B. Malone
bilik superior gaya Khmer(katil queen)
Menginap pada Nov 2023
Pasangan
77 ulasan
4.7/5
Menakjubkan
Disiarkan pada 13 Dis 2023
Excellent hotel with exceedingly friendly staff. They have made some recent changes to the breakfast which are excellent. And the pool is lovely and well-maintained.
Terjemah
Jawapan daripada Pihak Penginapan: Dear B.Malone, Thank you for your wonderful review! We’re thrilled to hear that you found our hotel excellent and enjoyed the friendly service from our staff. We’re glad you liked the recent changes to the breakfast and that the pool met your expectations for maintenance and quality. We appreciate your feedback and look forward to welcoming you back for another fantastic stay!
zigz88
bilik superior gaya Khmer(katil queen)
Menginap pada Jun 2023
Pasangan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 17 Jul 2023
Excellent service, highly recommend Khmer house
Terjemah
Jawapan daripada Pihak Penginapan: Dear Zigz88, Thank you for your kind words! We’re so pleased to hear that you enjoyed your stay with us and appreciated our friendly staff and breakfast. Your positive feedback means a lot to our team. We hope to welcome you back soon for another wonderful experience! Best wishes, Khmer House team
Wendybb1108
bilik deluxe gaya moden(Katil King)
Menginap pada Mac 2023
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Mei 2023
So sweet the hotel So kind the staff So nice the service See you next time 免费一次机场接机 早餐
Terjemah
Jawapan daripada Pihak Penginapan: Dear Wendybb1108,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and found our staff kind and our service nice. It’s great to know you appreciated the complimentary airport pickup and breakfast.We look forward to welcoming you back next time!Best wishes,Khmer House team
Durgadevi
bilik superior gaya Khmer(katil queen)
Menginap pada Nov 2022
Melancong bersama rakan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 5 Jan 2023
First of all the place looks super welcoming even from the outside. The staff are very welcoming and helpful with all our enquiries. Enjoyed the 3 night stay there with breakfast which was also nice. Very calming and cozy place.
Terjemah
SUN HENGG
bilik deluxe gaya moden(Katil King)
Menginap pada Jul 2023
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 20 Ogo 2023
The best place to stay , the room good and good Sevice
Terjemah
Jawapan daripada Pihak Penginapan: Dear Alex,Thank you for your great feedback! We’re thrilled to hear that you found our place to be the best and that you enjoyed the room and service. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to welcoming you back soon!
Rafi 冉飞
bilik deluxe gaya moden(Katil King)
Menginap pada Mac 2023
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Jun 2023
Perfect place to relax, very close to the main attractions and lovely service!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Rafi,Thank you for your lovely feedback! We’re thrilled to hear that you found our resort to be the perfect place to relax and appreciated our proximity to the main attractions. It’s wonderful to know that our service made your stay even better.We hope to welcome you back soon for another relaxing getaway!Best wishes,Khmer House team
Pengguna Tetamu
bilik superior gaya Khmer(katil queen)
Menginap pada Okt 2022
Pasangan
1 ulasan
2.7/5
Disiarkan pada 12 Dis 2022
Our stay here was a bit disappointing. I booked this hotel specifically because my partner and I had to get some work done while on our trip. When I booked, I informed the hotel of this. From the moment we arrived until the moment we left, we did not have internet access sufficient enough to send an email. The only time we could connect to wifi was when we were at the restaurant, and even the the connection was poor. When I called to complain about the internet, staff advised me to work in the hotel lobby- this is not a workstation by the way, just a regular lobby. Again, I booked the room because there was a workspace, so this was disappointing. As I was in the lobby, trying to send an email, my partner called the front desk to inquire about the internet again. The gentleman behind the counter said "usually there is no wifi in rooms 103 & 104". Well, they put us in room 103. Even though I explicitly stated I was traveling for work. The room includes breakfast, but it is not buffet style and you can only order one thing. So, if you order fruit (one menu item) and then another item, you will be charged for one of them. The staff were kind, but everything else was very disappointing. I would not recommend staying in this hotel if you need to have internet connection. If you don't mind having no internet access, it's a decent stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr/Ms,Thank you for sharing your feedback about your recent stay. We genuinely apologize for the issues you faced regarding internet access, especially since you communicated your need for a reliable connection. We understand how important it is to have a conducive work environment, and we’re sorry that we fell short in providing that for you.While we acknowledge the difficulties you experienced, we appreciate that you recognized our efforts to find a solution, including offering complimentary food and drinks from our restaurant during your stay. Your comments about the breakfast options and the situation with the room assignment are also valuable, and we will review them with our team to ensure we improve in these areas.We appreciate your recognition of our staff's kindness, and we hope you might give us another chance in the future to provide you with a better experience.Thank you again for your feedback.Warm regards,Khmer House team
Sylvestre Zeb
Bilik Double Deluxe Gaya Khmer
Menginap pada Dis 2022
Pasangan
13 ulasan
4.0/5
Sangat Baik
Disiarkan pada 19 Jan 2023
Nice Hotel, beautiful swimming pool, nice staff. Clean and cozy rooms!! Recommended!
Terjemah