Sofitel Angkor Phokeethra Golf & Spa Resort

Ulasan Sofitel Angkor Phokeethra Golf & Spa Resort

Sofitel Angkor Phokeethra Golf & Spa Resort

Khum, Vithei Charles De Gaulle, Krong, Siem Reap, Siem Reap Province, 17252, CambodiaLihat Butiran Hotel
Sofitel Angkor Phokeethra Golf & Spa Resort
Sofitel Angkor Phokeethra Golf & Spa ResortSofitel Angkor Phokeethra Golf & Spa ResortSofitel Angkor Phokeethra Golf & Spa Resort
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.7/5
Menakjubkan
57 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.6
Perkhidmatan4.6
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(57)
Ulasan positif(28)
Ulasan dengan gambar/video(11)
Perkhidmatan yang baik(6)
Ulasan kurang baik(1)
LIN PICHRAKSMEKHEMRA
Bilik Superior King
Menginap pada Jun 2024
Bisnes
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jun 2024
Hotel's Delicious food...Clean room and Friendly service 👍 There is no toothbrush in the bathroom😄
Terjemah
Jawapan daripada Pihak Penginapan: Dear Khema,Thank you for sharing your feedback about your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort.I am delighted to hear that you enjoyed our delicious food, found your room clean, and experienced friendly service from our team. We strive to provide exceptional hospitality and are pleased to know that these aspects met your expectations.I apologize for the oversight regarding the toothbrush in the bathroom. Your feedback is valuable to us, and we will ensure that our housekeeping team addresses this issue to prevent it from happening in the future.Thank you once again for your comments. We look forward to welcoming you back for another wonderful stay.Warm regards,Pascal Tadin, General Manager
Lux Vattey
Bilik Superior King
Menginap pada Sep 2024
Bisnes
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Sep 2024
Highly recommend this hotel for everyone who interested in going to SR
Terjemah
Jawapan daripada Pihak Penginapan: Dear Lux Vattey,Thank you for your kind recommendation and for sharing your positive experience at Sofitel Angkor Phokeethra Golf & Spa Resort.We are thrilled to hear that you enjoyed your stay and appreciate your endorsement for those considering a visit to Siem Reap. It is always our goal to provide an exceptional experience to all of our guests, and your recommendation means a lot to us.We hope to have the pleasure of welcoming you back to our resort in the near future.Warm regards,Pascal TadinGeneral Manager
Oleg
Bilik Superior King
Menginap pada Dis 2022
Pasangan
15 ulasan
4.7/5
Menakjubkan
Disiarkan pada 5 Jan 2023
This hotel is somewhat tired and needs a bit of renovation. We suggest to modernize conditioners in the rooms. We were not able to adjust temperatures. Breakfasts almost perfect , but you would expect croissants a bit better in Sofitel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Oleg,We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pascal Tadin,General Manager
Ota
Bilik Club Superior Twin
Menginap pada Dis 2022
Keluarga
1 ulasan
2.0/5
Disiarkan pada 11 Dis 2022
I have stayed at Sofitel hotels in SR many times. The service this time was very poor. The room was not ready when it was time to check in. I booked a twin bed but got a king bed. I asked for a crib but it wasn't provided. The suitcase is not brought to the room even after an hour. It was a very bad stay. I felt the incompetence of the manager.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ota,Thank you for taking the time to tell us about your experience at the Sofitel Angkor Phokeethra Golf & Spa Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pascal Tadin,General Manager
AM - Htl
Bilik Superior Twin
Menginap pada Sep 2023
Bisnes
419 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Nov 2023
Had Wonferful time here
Terjemah
Jawapan daripada Pihak Penginapan: Dear AM Tsj, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
umut suna Uygun
Bilik Superior Twin
Menginap pada Okt 2023
Pasangan
9 ulasan
3.5/5
Disiarkan pada 6 Jan 2024
Excellent💫
Terjemah
Jawapan daripada Pihak Penginapan: Dear umut suna Uygun, We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Tadin, General Manager
芳123
Bilik Superior King
Menginap pada Jul 2022
Keluarga
25 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Jul 2022
Very nice hotel. I will visit it again
Terjemah
Jawapan daripada Pihak Penginapan: Dear 芳123,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience.Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Pascal TadinGeneral Manager
Pengguna Tetamu
Suite Junior
Menginap pada Ogo 2024
Melancong bersama rakan
60 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Ogo 2024
設施:設施非常齊全,老牌五星的標準 衞生:衞生乾淨整潔,五星級酒店標準 環境:環境令人心曠神怡,游泳池非常不錯 服務:服務人員都很友好,有求必應,而且都會主動打招呼
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience at Sofitel Angkor Phokeethra Golf & Spa Resort.We are delighted to hear that you found our facilities to be well-maintained and up to five-star standards. It’s wonderful to know that you enjoyed our pleasant environment and appreciated the cleanliness throughout the hotel. Your kind words about our friendly and responsive service team mean a lot to us, as we strive to ensure every guest feels welcomed and cared for.We look forward to welcoming you back to our resort for another exceptional stay.Warm regards,Pascal TadinGeneral Manager
Pengguna Tanpa Nama
Bilik Superior Twin
Menginap pada Apr 2024
Keluarga
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Mei 2024
出行前糾結是選萊佛士還是索菲特,被索菲特的花園打動。入住後果然很不錯,感覺住進了景裏。房間很大很舒服,前台幫忙升級了,帶小陽台。早餐很豐盛,咖啡還有個Angkor的字樣。服務員都很貼心,提行李,幫忙叫車很積極,推薦的餐廳也很不錯。泳池沒去體驗,但是看起來很大挺不錯的。早中晚有不一樣的感覺,是很棒的住宿體驗。
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear esteemed guest,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience.Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Pascal TadinGeneral Manager
Qiuqiumami
Bilik Superior Twin
Menginap pada Feb 2024
Keluarga
7 ulasan
3.2/5
Disiarkan pada 23 Feb 2024
客觀説酒店最大的亮點花園很漂亮,泳池佈局也不錯很大。但是從房間設施來説有多老化,譬如空調冷凝漏水,下面還是放箱子的地方,衣服滴濕了。從服務來説熱情流於表面或者説有得壓根不到位,比如房間裏放着黃色菊花,對中國人來説有多不吉利就不説了,放到第二天都萎了也不換,其實當地有很多蓮花以及其他花花草草可以放,用點心自然知道不能在中國人房裡放菊花。另外吃早飯點了兩碗粉,煮完了服務生也不送過來就這樣放在枱子上,過會我去拿忽然從後廚出來一個主持人模樣的西方人,他就要來幫我端,結果他一上手馬上湧過來兩個服務生要來幫忙,這不就是勢利眼麼……作為全球連鎖的五星酒店仍有很多提升空間
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Dear Qiuqiumami,We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pascal Tadin,General Manager
Jiateqina
Bilik Superior Twin
Menginap pada Nov 2024
Bisnes
31 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Nov 2024
很好的酒店,風景優美,彷彿建在一座花園裡一樣,設施齊全,泳池餐廳spa健身房一應俱全,工作人員的服務也很到位
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jiateqina,Thank you for your lovely review of Sofitel Angkor Phokeethra Golf & Spa Resort.We are thrilled to hear that you enjoyed your time with us and appreciated the beauty of our lush, garden-like surroundings. Creating an oasis of tranquility and luxury is at the heart of what we do, and it’s wonderful to know you found the scenery so captivating.We are also delighted that you took advantage of our wide range of facilities, including the pool, restaurants, spa, and gym, and that our team’s attentive service enhanced your experience. Your kind words inspire us to continue delivering exceptional moments for our guests.We look forward to welcoming you back for another relaxing and memorable stay in the future.Warm regards,Pascal TadinGeneral Manager
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Dis 2023
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Jan 2024
房間乾淨,泳池大,餐廳價格比國內同類酒店便宜不少;個人感覺是暹粒最好的酒店
Terjemah
Jawapan daripada Pihak Penginapan: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Hopeppp
Bilik Superior King
Menginap pada Jun 2023
Melancong bersama rakan
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Jul 2023
酒店view真的很美,無濾鏡也很美!而且工作人員也非常專業,友善!剛入住發現房間空調温度偏高,火速搞定,並且送上甜品和致歉信。服務意識槓槓滴。如果你來看吳哥,一定不要錯過這個酒店,安全,舒適,温馨,美麗!
Terjemah
6/10
Jawapan daripada Pihak Penginapan: Dear Hopeppp, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Ogo 2023
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Ogo 2023
非常好 服務也好 因為飛機延誤專門在大堂等我們 吃的也不錯 景觀也挺好 還有個大的游泳池 spa非常贊 建議嘗試一下
Terjemah
Jawapan daripada Pihak Penginapan: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Pengguna Tanpa Nama
Bilik Superior King
Menginap pada Apr 2023
Keluarga
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 19 Apr 2023
柬新年去的,人超多,這是住的一家高價酒店,環境挺好的,服務也不錯,但是我們定了五個房間,給我們的時候有一個屋內牆上隔了一道門的房間,酒店也沒有提前跟我們説,導致女士和男士還臨時調換房間。
Terjemah
Jawapan daripada Pihak Penginapan: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager