Khum, Vithei Charles De Gaulle, Krong, Siem Reap, Siem Reap Province, 17252, CambodiaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.7/5
Menakjubkan
57 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.6
Perkhidmatan4.6
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(57)
Ulasan positif(28)
Ulasan dengan gambar/video(11)
Perkhidmatan yang baik(6)
Ulasan kurang baik(1)
LIN PICHRAKSMEKHEMRA
Bilik Superior King
Menginap pada Jun 2024
Bisnes
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jun 2024
Hotel's Delicious food...Clean room and Friendly service 👍 There is no toothbrush in the bathroom😄
Terjemah
Jawapan daripada Pihak Penginapan: Dear Khema,Thank you for sharing your feedback about your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort.I am delighted to hear that you enjoyed our delicious food, found your room clean, and experienced friendly service from our team. We strive to provide exceptional hospitality and are pleased to know that these aspects met your expectations.I apologize for the oversight regarding the toothbrush in the bathroom. Your feedback is valuable to us, and we will ensure that our housekeeping team addresses this issue to prevent it from happening in the future.Thank you once again for your comments. We look forward to welcoming you back for another wonderful stay.Warm regards,Pascal Tadin, General Manager
Lux Vattey
Bilik Superior King
Menginap pada Sep 2024
Bisnes
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Sep 2024
Highly recommend this hotel for everyone who interested in going to SR
Terjemah
Jawapan daripada Pihak Penginapan: Dear Lux Vattey,Thank you for your kind recommendation and for sharing your positive experience at Sofitel Angkor Phokeethra Golf & Spa Resort.We are thrilled to hear that you enjoyed your stay and appreciate your endorsement for those considering a visit to Siem Reap. It is always our goal to provide an exceptional experience to all of our guests, and your recommendation means a lot to us.We hope to have the pleasure of welcoming you back to our resort in the near future.Warm regards,Pascal TadinGeneral Manager
Oleg
Bilik Superior King
Menginap pada Dis 2022
Pasangan
15 ulasan
4.7/5
Menakjubkan
Disiarkan pada 5 Jan 2023
This hotel is somewhat tired and needs a bit of renovation. We suggest to modernize conditioners in the rooms. We were not able to adjust temperatures. Breakfasts almost perfect , but you would expect croissants a bit better in Sofitel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Oleg,We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pascal Tadin,General Manager
Ota
Bilik Club Superior Twin
Menginap pada Dis 2022
Keluarga
1 ulasan
2.0/5
Disiarkan pada 11 Dis 2022
I have stayed at Sofitel hotels in SR many times. The service this time was very poor. The room was not ready when it was time to check in. I booked a twin bed but got a king bed. I asked for a crib but it wasn't provided. The suitcase is not brought to the room even after an hour. It was a very bad stay. I felt the incompetence of the manager.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ota,Thank you for taking the time to tell us about your experience at the Sofitel Angkor Phokeethra Golf & Spa Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pascal Tadin,General Manager
AM - Htl
Bilik Superior Twin
Menginap pada Sep 2023
Bisnes
419 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Nov 2023
Had Wonferful time here
Terjemah
Jawapan daripada Pihak Penginapan: Dear AM Tsj, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
umut suna Uygun
Bilik Superior Twin
Menginap pada Okt 2023
Pasangan
9 ulasan
3.5/5
Disiarkan pada 6 Jan 2024
Excellent💫
Terjemah
Jawapan daripada Pihak Penginapan: Dear umut suna Uygun, We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Tadin, General Manager
芳123
Bilik Superior King
Menginap pada Jul 2022
Keluarga
25 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Jul 2022
Very nice hotel. I will visit it again
Terjemah
Jawapan daripada Pihak Penginapan: Dear 芳123,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience.Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Pascal TadinGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience at Sofitel Angkor Phokeethra Golf & Spa Resort.We are delighted to hear that you found our facilities to be well-maintained and up to five-star standards. It’s wonderful to know that you enjoyed our pleasant environment and appreciated the cleanliness throughout the hotel. Your kind words about our friendly and responsive service team mean a lot to us, as we strive to ensure every guest feels welcomed and cared for.We look forward to welcoming you back to our resort for another exceptional stay.Warm regards,Pascal TadinGeneral Manager
Jawapan daripada Pihak Penginapan: Dear esteemed guest,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience.Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Pascal TadinGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Qiuqiumami,We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pascal Tadin,General Manager
Jawapan daripada Pihak Penginapan: Dear Jiateqina,Thank you for your lovely review of Sofitel Angkor Phokeethra Golf & Spa Resort.We are thrilled to hear that you enjoyed your time with us and appreciated the beauty of our lush, garden-like surroundings. Creating an oasis of tranquility and luxury is at the heart of what we do, and it’s wonderful to know you found the scenery so captivating.We are also delighted that you took advantage of our wide range of facilities, including the pool, restaurants, spa, and gym, and that our team’s attentive service enhanced your experience. Your kind words inspire us to continue delivering exceptional moments for our guests.We look forward to welcoming you back for another relaxing and memorable stay in the future.Warm regards,Pascal TadinGeneral Manager
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Dis 2023
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Jan 2024
房間乾淨,泳池大,餐廳價格比國內同類酒店便宜不少;個人感覺是暹粒最好的酒店
Terjemah
Jawapan daripada Pihak Penginapan: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Jawapan daripada Pihak Penginapan: Dear Hopeppp, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Jawapan daripada Pihak Penginapan: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Jawapan daripada Pihak Penginapan: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager