jankajakabos
17 September 2024
What makes this hotel special, besides many other things, fist of all are the people. I could give 10 stars for the service, was only possible to choose 5. Edvin, and all staff from reception, wallet and on, were simply amazing. They went above and beyond of customer service, to fulfill all our wishes, accomodate our needs. Our son had to stay in the hotel while we ran the UTMB. He told us, they made him feel special, welcomed and amazingly taken care of. To the hotel managers: please, pass on my utmos gratitude to Edvin and all staff ( wish I could recall their names) They are the heart and soul of the hotel. Be proud of them all. About the hotel, all is amazing, views, rooms, spa, food. We will be back for sure.
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