Hotel berhampiran Block 60 HDB Teban Gardens, Singapura

Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.

Great hotel, had a bus-stop right near the entrance area. Paid around $1.50 to get to Vivocity which is also 15min walking distance. Around the same amount to get to the Gardens by the Bay. Lots of different bus numbers at this stop. There is a train station close by as well but we didnt use this. Overall good experience, like most new hotels the rooms are smaller sized but the bed was firm and comfortable. Water pressure was average. Breakfast was surprisingly good however, it can get busy and some tourists can get a bit pushy. The staff were polite and helpful.

地理位置很好，出門100米，公交地鐵都有， 游泳池好多個，大的小的按摩的都有，安靜，房間裏有洗衣機烘乾機，廚具，非常好。服務人員態度也很好。完美。

Stayed here for 5 nights recently as part of a trip to Singapore. We had a studio room which although quite small is perfectly put together and very well thought out. The location is great - a 5 minute walk to Havelock MRT, which we used daily as it’s super clean, cool and efficient. The pool area is nice too with plenty of towels available and shade if you need it. They provide breakfast which we didn’t have so can’t comment. The complimentary drinks and snacks in the evening are a really nice bonus too. Overall we really enjoyed it and would definitely stay here again.

Generally had a good stay as usual, the room was a little dated but very clean at least for the room we had occupied. Would like to highlight the lady housekeeping staff on level 6 was very detailed and helpful. Was unfortunately unable to get her name (she could speak Chinese well and sounded like she was from Vietnam) but things definitely worked better when she was around. Grateful for the housekeeping gentlemen staff on the 4th level for passing us a fresh set of towels. Very appreciative of their efforts in making our stay a restful one. Staffs at reception / check in was also very helpful and friendly. Just one small gripe. The usual super cheerful and nice breakfast managers seem to have left. Recalled they were better in terms of managing the crowds, tables and disposition. There are now more than 5 staffs around during breakfast hours on some days but tables are still mostly uncleared. Also, there was a Chinese lady with long hair seemingly with strange set of manners towards local guests which left a sour impression for myself. Thankfully only encountered her on 2 out of the 7 days of our stay. Breakfast spread is decent albeit the croissants were hard as rock for 3 out of 7 days but all in all, would recommend for a stay!

Kinda disappointed, 5 star hotel without welcome drink, nobody to carry your luggage to your room and I first didn’t get the room I booked, had to get angry on the phone for 30 minutes to finally get it. The room was good and breakfast too

Good location but the hotel check in process is a little slow and they don’t have special parking rate for hotel guest, will have to pay for the parking about 50 dollars a night

Lokasi untuk harga adalah terbaik! Oleh itu, ia adalah hotel yang sesuai untuk pelancong yang menghabiskan lebih banyak masa di luar daripada bermalam. Ia amat baik untuk orang yang melancong bersendirian. Kelebihan hotel ini nampaknya kolam renang atas bumbung yang baik dan keupayaan untuk menonton YouTube sepuas hati anda di televisyen, tetapi keburukan adalah bilik kecil dan bilik mandi dengan pintu yang tidak ditutup dengan baik.

Kemudahan biliknya selesa dan kemas, kebersihan juga sangat bersih, dan pelayan yang berinteraksi dengan saya sangat mesra dan bertimbang rasa. Bilik yang saya duduki pada malam pertama adalah bersebelahan dengan lif, yang agak bising pada waktu malam selepas menukar bilik kemudian, saya tidur dengan nyenyak. Hotel ini mempunyai lokasi yang sangat baik dan sangat mudah untuk melawat tempat-tempat menarik dan makan berdekatan.

This was the best experience for me. Jasper ong and violet tan were the best. Especially, they were so kind. And violet gave me the comfort of a mother. Next time, I want to sleep on the highest rank in the suite. If you have a survey email, please send it here. I want to compliment the staff. ********************