Ulasan Heritage Collection on Seah - Mobile App Check-In

Jawapan daripada Pihak Penginapan: Thank you for sharing your experience, Azy! We’re so happy to hear that Shannen, Mae, Divina, and Ryan made your stay special and that the team was there to assist you every step of the way. We understand the location might be a bit tricky to find, but it’s great that Shannen could help with storage while you waited for check-in. Your feedback is really appreciated, and we hope to welcome you back soon—perfect for young travelers like you! 😊

Jawapan daripada Pihak Penginapan: Hi valued guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our great location near City Hall MRT and that many tourist attractions were within walking distance. It's fantastic that you found the check-in process smooth and appreciated the spacious, clean room with all the amenities you needed. We're also glad that Andrew, Shannen, and Ryan provided helpful and prompt service. We look forward to welcoming you back for your next stay!

Jawapan daripada Pihak Penginapan: Thank you for your kind words! We're thrilled to hear that everything was clean and tidy during your stay. A big shoutout to Divina, Ryan, Shannen, and Mae for making your experience special. We hope to welcome you back soon! 😊

Jawapan daripada Pihak Penginapan: Thank you for your kind feedback, Lead. We're thrilled to hear that you had a comfortable stay and found the location so convenient, with Esplanade MRT station just nearby. It's wonderful to know that Divina, Ryan, and Shannen were able to assist you as Heritage Ambassadors and made your experience even better. We truly appreciate your support and look forward to welcoming you back in the future!

Jawapan daripada Pihak Penginapan: Hi Fe,Thank you for your enthusiastic review! We're thrilled to hear that your stay with us surpassed all expectations and that you would wholeheartedly recommend our hotel.We're glad you found the check-in process okay and that you enjoyed our fantastic amenities, including the efficient air conditioning, smart TV, and water heater. Your feedback regarding the absence of complimentary toothpaste and toothbrush, as well as the soundproofing, is duly noted. We will definitely take this into consideration as we strive to improve our services.We appreciate your understanding that these minor issues did not detract from your overall experience. We look forward to welcoming you back in the future! If there's anything else we can do to make your next stay even better, please let us know.Safe travels and see you soon! 😊

Jawapan daripada Pihak Penginapan: Hi Jenny,It was our pleasure to host you. We're glad to hear that you felt comfortable and found the room neat and clean. Making our guests satisfied and happy is one of our top goals. We look forward to welcoming you again soon! :)

Jawapan daripada Pihak Penginapan: Hi Owell,Thank you for your feedback! We're so happy to hear that you had a great stay and that our team made you feel welcome with their excellent service.We also appreciate your comments regarding the room size and the bathroom curtain. While we understand these may have been concerns, we’re glad they didn’t impact your overall experience. We’ll certainly review this for future improvements. Additionally, we believe the room size and configuration was clearly stated in the listing to ensure guests can make an informed booking and choose a room that best suits their needs. Since you stayed with your child, we’d like to mention that the room is designed for 2 guests only and has a strict no-children policy. Adding an extra guest can limit the comfort the room is intended to provide. However, we extended our flexibility to make an exception and allowed your child to stay with you understanding that you agree to any potential size discomfort it may give.Thank you again for sharing your stay with us, and we hope to welcome you back for another great stay!

Jawapan daripada Pihak Penginapan: Hi!Thank you for your wonderful feedback! We’re thrilled to hear that you found the property to be very clean and that our staff was responsive to your needs. We're glad that we could assist you with the digital key issue by providing a physical key that worked well. A special shoutout to Andrew, Shannen, and Ryan for their hospitality and for checking in on you during your stay. We look forward to welcoming you back soon!

Jawapan daripada Pihak Penginapan: Hi!Thank you for your great feedback! We're delighted to hear that you enjoyed our location and found the amenities suitable, even in our compact loft rooms. It’s wonderful to know that Andrew and Shannen were helpful in guiding you through the online check-in process and ensured you had everything you needed during your stay. We hope to welcome you back soon!

Jawapan daripada Pihak Penginapan: Hi Yuanmaimai,Thank you for your feedback! We're delighted to hear that you found our property clean, safe, and well-priced. It's great to know that our location made it easy for you to get around by subway. We appreciate your kind words and look forward to welcoming you back for another stay!

Jawapan daripada Pihak Penginapan: Hi valued guest,Thank you for sharing your feedback! We're glad to hear you enjoyed the loft concept and the amenities, especially the kitchenette and spacious fridge. We understand that the stairs can be a matter of personal preference, and we appreciate your dad's perspective. It's great to know that Ryan, Shannen, and Andrew provided you with prompt and efficient service. We hope to welcome you back for another stay!

Jawapan daripada Pihak Penginapan: Hi Asmir,Thank you for your wonderful review! We’re delighted to hear that you felt like you were in a boutique apart-hotel and that your stay was very pleasant. It’s great to know that our staff’s helpfulness and the smooth room extension contributed to your positive experience.Thank you for your kind words. We look forward to welcoming you back for another exceptional stay!

Jawapan daripada Pihak Penginapan: Thank you for the great feedback, Heng! We’re so glad to hear you enjoyed the location and found the apartment excellent. We hope to welcome you back soon for another wonderful stay! 😊

Jawapan daripada Pihak Penginapan: Hi Andrea,Thank you for sharing your experience with us! We're delighted to hear that our room was perfect for your short stay during the conference at Raffles Convention Centre. It's great that you found our location convenient, right next to Raffles Hotel, and enjoyed the cleanliness and comfort of our loft bed.We're glad that the digital check-in and digital key access made your stay easy and convenient. We appreciate your feedback regarding the sound insulation, and we'll take this into consideration to improve our guests' comfort further.We look forward to welcoming you back for another comfortable stay in the future! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Safe travels and see you soon! 😊