Terokai Ulasan Tetamu Hotel di Singapura

The Barracks Hotel Sentosa by Far East Hospitality
4.7/5289 Ulasan
Pulau Sentosa
It was an exceptional experience from the moment we entered the carpark where the vintage Rolls Royce was parked to the time we left our staycation. Spoke to Vivien over the phone informing that it was a surprise staycation for my mother’s birthday and indeed she did an amazing job in surprising us. The Maltby Suite, the balloons and other surprises were such lovely touch. Thank you Vivien and team. Upon checking in we were greeted by Adrian and he too went above and beyond his duties. Checking in was a breeze, anything that I asked of him including switching on the jacuzzi switch was always done with a smile. He took the initiative to deliver the breakfast menu personally to our suite so that my parents could conveniently choose their breakfast spread. Thank you Adrian for the impeccable service. Continue to give your best to other guests. The Maltby Suite provides a private and direct access to the pool since it is located right in the middle of the pool. The interior and space of the suite was perfect for our family. A quiet and classy hotel for those who loves to be away from the crowd. Children will love the direct access to the pool too. Since my parents were the only ones who stayed behind, they throughly enjoyed the personal attention given to them during breakfast by Jeffery and team. Thank you for the personalised attention given to my parents. All in all, it was such a memorable stay for us and especially my parents. I highly recommend The Barracks Hotel Sentosa to anyone who is seeking quiet, classy and personalised stay.
The Clan Hotel Singapore by Far East Hospitality
4.6/5503 Ulasan
Chinatown
The service is excellent and you can see the smile in the crew’s faces all the time, that can really boost the guests’ moods. In addition, the room is small but well laid out, all the facilities are provided in a sustainable way. On top of that, the cleanliness is remarkable, all the corners and space that are unobvious are as clean as the other parts. The breakfast is delicious and the categories are diverse. What’s more, the hotel provided a free cake for my birthday, that’s really a huge surprise and I’m extremely happy. Overall, if you would like to stay in Singapore, the Clan Hotel is definitely your best choice.
The Outpost Hotel Sentosa by Far East Hospitality
4.4/51396 Ulasan
Pulau Sentosa
Outpost hotel is fantastic. The pool is so huge & lovely. The hotel smells so nice. Amenities are great. I love the hotel robes! Shuttle bus can bring u to vivocity. Me & my son enjoyed our stay there. However, my requests were not met. It was for my son’s birthday but there were no happy birthday or treats from the hotel. I requested for a high floor room and got the room right next to the check in counter at 3rd floor. Quite disappointed with none of my requests being met.
KeSa House, The Unlimited Collection managed by The Ascott Limited
4.3/596 Ulasan
Chinatown
Terrible customer service experience. The front office staffs named Kimberly and Pula did not gave us the correct room type despite paying more for it on trip.com. Our room suppose to come with patio. We asked the front office if they can helped us with it but they brush us off without offering any attempt to help us. The service recover was extremely bad. We warn all guests to avoid staying this hotel until management changes the culture mindset of the front office staffs. We met other guests at the common area that shared similar issues.
Grand Park City Hall Singapore
4.4/51301 Ulasan
Marina bay
Booked the Park suite and expected a good experience. But, it was a disappointment. Right after check in, we wanted to use the steam room in the room but it was malfunctioning. While waiting for the staff to come fix, power tripped. It took almost half an hour for them to come, and it was stuffy with no aircon and lights. Called in to speak to the manager but the service recovery was just atrocious. All they could afford was a late checkout. We rejected the offer as we had plans after checkout. And they couldn’t do anything more. I can’t believe this is coming from a 5 star hotel. I had booked this Park Suites for 3 times now. Sad to say, I won’t be making another bookings with this hotel anymore. DISAPPOINTED.
Amara Sanctuary Resort Sentosa
4.1/5513 Ulasan
Pulau Sentosa
Amara Sanctuary Resort Sentosa is a luxurious tropical getaway located on the tranquil Sentosa Island in Singapore. Set amidst lush greenery and offering panoramic views of the South China Sea, the resort provides a peaceful retreat while being close to major island attractions like Universal Studios and Palawan Beach. The property blends colonial architecture with modern design, creating an elegant and unique atmosphere. Guests can enjoy spacious rooms, suites, and villas, with some featuring private pools for a more exclusive experience. The resort's multiple pools, including a rooftop infinity pool, and the Serenity Spa add to the sense of relaxation and luxury. With its serene setting and proximity to nature, Amara Sanctuary is perfect for those seeking a quiet escape or a memorable staycation.

Soalan Lazim

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.