Skiathos Avaton Hotel, Philian Hotels & Resorts

I posted a review with pictures but see it was deleted. If you want to maintain trust in TripAdvisor, you cannot delete bad feedback. We booked a suite with a jacuzzi, the hotel was marketed as a luxury hotel on the hotel's website. When we got the room we were very disappointed. The room is worn and old, see photos. There was mold in the bathroom with a bad smell. No hot water in the afternoon when many people used showers. Cockroach in the room. Our 6-year-old son didn't want to sleep in his bed, he was afraid of the cockroaches. We checked out after two days, only got 50% back. When the hotel claims to be luxury and it is not correct, it is marketing that is fraud. We are sending a complaint to the credit card company, steer clear of this hotel.

Stayed at the Avaton for 2 weeks in the main building. I had done my research before booking, so I'm surprised my view differs so much from others. That may be because my room was in the main building & not a suite. The description in the brochure said the room was deluxe, but there was nothing deluxe about it. Very small, no storage & the bathroom & shower cubicle were tiny and flooded every time you showered. The complimentary toiletries were a nice touch. The bed was huge but too hard for me. Location wasn't the best & the 20-minute walk (uphill) into Skiathos Town became tedious rather than pleasurable, but I was aware of the location & walk before I booked, just hadn't taken on board the terrain. It was good to have the beach & some choice of restaurants 5 minutes walk away for the days we couldn't manage the walk into town. Rooms are all located down one corridor & as the walls are so thin, noise from other guests could be heard which impacted on sleep quality, so not the most restful holiday. The cleaners & restaurant staff all worked hard & daily towel changes were appreciated but not always necessary. The pool area & gardens were clean & and maintained, but the cushions on the loungers were wet (left out all the time) dirty & threadbare. The photos on the website showing this area are not true reflections. Breakfast was ok. Fruit, yoghurt & cakes every day along with juices, but the 'hot' food option, which included eggs, sausage beans, etc, was tepid at best. Food wasn't covered. The hotel is definitely not 4* & I would not recommend or return. Skiathos is lovely, plenty to do & see, & getting around on the bus is cheap & easy, but I would choose a different hotel more central to the main town on my next visit.

We booked with Tui. Journey from airport takes about 10/15 min. We were immediately greeted by a friendly member of staff (Nina), which set the tone for the extremely high level of service we experienced throughout our stay. All the serving staff were incredible (especially Nina, Nina and Stelios) and the reception staff were so professional and helpful. Rooms are nice - not luxurious but with all the conveniences expected. Air con is good and powerful but maybe a little noisy. The communal area is really lovely, although some of the sunbeds are a bit tatty as are the pool towels and these could definitely do with updating. The breakfast is spectacular, and the food in Black Pepper restaurant is of a very high quality. It's a 20 min walk into town, and it's not a very nice walk so I wouldn't come here with a buggy/pushchair. Taxis are 10 euros each way and take 5 min. I would love to come back and stay here again.

The pillows are very fluffy, best night sleep at this hotel, the breakfast was lovely and they catered for everybody as there was loads of choice . Staff are friendly and welcoming , nothing was too much trouble . The only thing was that i was hoping for some greek dancing, or live music that was disappointing.

stayed for a few nights had an excellent experience from start to finish. staff were lovely and friendly, nothing was a hassle. room was a good size, spotless clean and we had a balcony with lovely view. everything was in walking distance. Will definitely be back.

My sister and i stayed for a week. We was greeted and waved off by staff. Nothing was too much trouble. Breakfast, plenty of choice food was fresh and tasty. Again the staff could not do enough. Our room was just what we needed a balcony to relax on. Beds were comfy and the bathroom was clean and replenished daily. The pool area was clean and it was so relaxing. A short stroll to the supermarket and just beyond that the lovely beach with some fantastic restraunts. The hotel arranged a boat trip and I have to say that was amazing the staff on the boat were attentive and funny. We fell in love with the place and will be back.