Premier Inn Slough Central South

Very nice I was proud of the service

去溫莎城堡或是隔天要去機場都很方便。入住需要寫出你的國籍與名字，這是在英國很多年我都沒聽說有這種奇怪要求。買9.9磅早餐要出示ID才可以付現金。但是隔天在餐廳可以直接付現金。感覺不是很好，但房間舒適。

Really easy to find,excellent service throughout our stay breakfast was good service at 5he bar was ok ,not many people eating there at night but all in all a really good stay not far from the station and plenty of shops bars and restaurants within 10 minute walk

This time i was very disappointed by the General manager of hotel (Jeston)at the time of check in. Because i reached there from Newcastle after 6 hours drive. Me and family was very tied just want to rest we booked 2 rooms but when i went there for check in the General manager was on the phone on reception desk and no one was around but when he finished his call he start work on computer he don`t care who is on reception desk i was standing front of him but he don`t have any professional manners to say excuse me or sorry please wait. i tried self-check in but didn`t work then i said excuse me the system is not working to check in but still he didn't care and continue his work on computer. luckily the receptionist came in and asked for help very nicely then she checked me in from inside office because on reception manager (Jeston) was busy on his stuff, he is not let her to check me in. in between i asked for parking from manager then he looked at me quite angrily and reply very rudely to park next building didn`t mention any rules and regulation then one other lady came in and asked for room temperature very loudly then he write her room number and reply rudely as well .After checked in receptionist requested to manager gave her some space to make room keys. He left the reception and walk around during checked in. There is queue behind me and the receptionist was struggling to attended every one but he ignore every one and didn`t help to any one just stand near by reception which you clearly watch in CCTV recording. i belief customer is always first priority however and whatever how much you busy but when customer front of your desk you should meet and greet with smile and professional manners but 1st time in this premier inn i can`t find nothing. i belief this manager got this job with reference and without training he needs proper training. i am happy Because now a days every single hotel has CCTV. if you don`t trust me please check the camera recording and match my words. basically, he was too rude and arrogant more than my words .i hope when management watch recording They will be realised how i controlled myself because i was with family and don`t want to create any scene and ruined my family day out but he ruined my day, he thinks i am stupid or trying to make me stupid. All staff is fine and professional except General manager. Even at morning i paid for breakfast because we like premier inn break fast but unfortunately the most of item was runout and posted sorry for inconvenience we disappointed again but didn`t said any thing as long as rest of days we had breakfast out side café. As a General manager of 2 hotels he can manage all runout items if he want too because there is so many premier inn around this hotel he can borough from any other hotel and when his hotel delivery comes he can return. On the time of checkout, receptionist said to me you will be getting parking ticket £100 as w

Great hotel central in Slough. 10 minute walk from train station to London and Windsor. Lifts to all floors. Room was on the 5th floor and clean, large and modern. Shower was over the bath so not great if mobility issues. Kettle and complimentary tea/coffee etc. extra supplies in reception. Hotel serves a breakfast and bar meal At an extra cost. Bar nice and comfortable. If you want your room cleaning you do need to inform reception of this on checkin. If you don’t want to Eat at the hotel there’s a Tesco express next door and you are a 5 minute walk from pubs and restaurants. Saw lots of food deliveries from local shops as well. Town centre is also a 5 minute walk away but very run down. I caught the train into Windsor where the shopping is very good and of course the castle. You can catch the train into Paddington or the local bus gets you into central London in just over an hour (703)

Visit to Slough Lovely team , friendly hotel as always and the location is perfect near train station and can travel to London easily with good transport . Room as nice. Clean and comfortable , team is always helpfull and ready for any request