Hotel berhampiran Next, Slough

The Pinewood Hotel is a housing estate waiting to happen. From staff lacking in the most basic of customer service skills to a cute rat routing about under the fake Christmas tree pinned in the flower bed outside the entrance. This hotel was almost empty on one of the busiest weekends of the year for the king's concert. They couldn't find our booking and refused to acknowledge the paid-for email from booking.com. They made no attempt whatsoever to help whilst I spent an hour on the phone trying to get it sorted. But as they had hiked sub £80 pricing most of the year to £300 plus, their revenue-raising exercise backfired big time. During my time getting increasingly annoyed at the absolute lack of any attempt at customer service, I got to see the poorly mended ceiling from upstairs leaks, the dated decor, and the cracked flooring tiles in the main reception. As well as filthy signs on the windows at the main entrance. The lift is obviously expected to be out of use for some time as they had turned it into a feature with a light-up unit in front stopping you from getting in. That was if you got past the empty car park with a huge hole surrounded by metal barriers, cracked containers for dying plants, and the delivery driver bringing food to the sole inhabitant we saw. The 70s pub-style dining area was totally empty, and the outside area overlooking a lovely meadow area was shabby and despite sunshine - absolutely devoid of any guests.. The welcome was marred by a pervading smell of cooking oil and as you walk from the car park to the entrance, a window at the back of the reception area has an unusual way of blocking people from seeing in with a collection of tesco carrier bags instead of a curtain. Pictures on various sites are of an era long gone - add appalling service and you can do much better elsewhere. I would be surprised if it lasts much longer as a hotel. This hotel clearly doesn't want guests and will make a great housing development for anyone looking at developing in that area. It has a fabulous selection of wildlife, from various colourful birds making nests, to furry creatures running around outside the entrance, so it would be a beautiful spot for a development. Having read some of the other reviews saying ”filthy” ”easy to get away from” ”tired” ”drinks terribly expensive” ”electrical testing 4 year's out of date” ”outside door propped open all night” ”practically falling apart” - I guess we got away lightly. What it isn't is - their description: A 4* hotel (REALLY?) Luxurious setting (I TOTALLY DISAGREE stained reception ceiling badly mended with no luxury at all) in a tranquil location (Yes agreed) Designed with elegant interiors and a unique approach (maybe once upon a time but not now) Just off the A412 ( erm just on the A412) The Brasserie provides an informal dining experience (looks like a 70s cafe and guests ordered takeaway) Free car parking (yep lots of it was almost empty and more space was taken by a huge

Rooms are very clean and well decorated. Bathroom is spacious with a huge shower cubicle. Floor tiles in the bathroom need refitting and regrouting as they are all wobbly and they have lost almost all of the grouting. Very modern design. Beds are really comfortable. Telephone did not function and there was no information about their services. Front desk staff was not always very helpful.

Segala-galanya indah hanya perkara kecil yang boleh diubah ialah mempunyai kerepek dan bukan kerepek dengan sandwic untuk perkhidmatan bilik pada awal petang. Bar jus tidak lagi dibuka di spa yang akan menjadi indah dan kakitangan bar hari kelihatan kurang riang daripada petang. Tetapi kami semua sangat membantu pasti akan membalas terima kasih

Tried calling the hotel to find out about the shuttle to see if I could get from the airport to the hotel, phone rang endlessly, no response. Eventually had to get a very expensive taxi since information was hard to come by (Google maps doesn't include the H5H bus service which is turns out is the one to get). It's worth noting that the shuttle price not included in the exorbitant room fee, neither is breakfast. The following morning I called the front desk several times from the bedroom phone, again ringing endlessly, no response. Must have tried for about 10 minutes. Shower faucets and fixings were missing covers making the shower look neglected. Bedroom lights didn't have any convenient way to turn them off before going to bed meaning having to fumble around to get the many lights turned off. Light switches were only positioned next to one of the two single beds. Breakfast was decent with a slightly better selection than other hotels, but for the price of £25 I would absolutely have avoided it if I had any other options. Bar the stunning interior and above-average breakfast selection this is a bog-standard hotel, not worth the asking price at all.

Best inclass at all stages Worth every penny! Get away for my wifes b-day, she didnt want to leave 😉

Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!

早餐天天一樣，吃到快吐，床單床鋪有塵，在英國🇬🇧朋友接我去酒店時我檢查酒店衛生問題時，一看床上有頭髮，有塵埃，我第一時間想投訴，可是朋友說了算了，就沒有理了.第二天第三天依舊也是，我都快要瘋了，跟Trip.com 客服反映之後酒店職員他們上來拿了毛巾給我就不了了之了😰

Hotel yang besar dan berfungsi dalam jarak perjalanan bas yang singkat dari lapangan terbang Heathrow. Sesuai untuk mereka yang pergi atau balik dengan dalaman yang bersih dan kakitangan yang mesra. Jika anda mahukan sarapan pagi yang menarik dan keselesaan pada harga bajet maka ini adalah tempat anda.