While the hotel itself is good, and the rooms are comfortable, the service needs significant improvements. The hotel staff is argumentative and rude, and that affects one’s experience.
I recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
Great stay, hotel was was really premium and fantastic service from the staff
Breakfast and room service was high quality
Pool, Sauna and gym were all really great and felt luxurious, the pool especially was very relaxing
Location is a little far from the centre but quick metro ride close by or hotel was great at organising taxis
Would highly recommend!!!
Hotel berhampiran Sofia City Center,Sofia100% pelancong memilih kawasan ini
Rryetravels2025.12.01
Superb location.
In the city centre.
Historical palace.
Modern interior designs of the rooms.
Soft & fresh bed sheets/towels.
Big rooms.
Spotless clean.
Great amenities with gym.
Delicious with big variations of breakfast.
Helpful and great staff.
Fast check in & out.
Walking distance to all landmarks of the capital.
Public transportation is only 1-2 min walk.
The only thing that miss were the absence of extra tooth paste and tooth brush.
The rest were ok.
Highly recommend.
Definitely comeback here soon.
Hotel berhampiran Sofia City Center,Sofia100% pelancong memilih kawasan ini
MMarina Bar2025.08.14
Останавливались на одну ночь, номер делюкс на 7 этаже. Хороший отель. Отличное месторасположение. Удобные кровати. Вкусный кофе из капсульной кофемашины.
Из минусов: в нашем номере интернет ловил только у входной двери. Плохо работал душ. Ночью шумновато из-за технических помещений и систем кондиционирования внизу на улице.
Baik
69 ulasan
7.8/10
Harga bermula
RM241
satu malam
Semak Ketersediaan
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