Hotel di Sofia City Center, Sofia

Was a comfortable and well outfitted apartment. Has excellent laundry machines, and supplied detergent. Bedroom was clean and comfortable. Nice and warm in the winter.

Todo perfecto. Es un edificio tradicional bien ubicado y agradable, muy limpio y con las instalaciones adecuadas para una estancia corta en Sofía. El desayuno está incluido, con pan tostado, zumo, café, yogur, etc. Muy completo. Lo mejor del hotel es que el propietario te cuenta la historia del país mientras desayunas, lo cual es una experiencia muy interesante porque habla con pasión y sabe muchísima historia. Merece la pena aloj**** aquí solo por eso. Un 10 el anfitrión.

Albergo di ottomo livello ubicato in pieno centro a poca distanza dalla stazione metro di Serdica. Camera spaziosa e dotata di confort con letti molto ampi. Bello il bagno in marmo verde.

Would happily stay again for the location, service and facilities. The shower booth was impressively spacious.

It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better. Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.

Best 5 star property in Sofia hands down. .The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead. .The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice. .The food at the hotel restaurant was amazing .The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property. To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect. I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.

Hotel is perfectly located in center Sofia, service is good but not as attentional as what I’m used from Intercontinental… you would expect exceptional attention service from the hotel. (Told them it was my birthday for example and not even a happy birthday) Rooms are very spacious, spa and gym very nice and the Adore restaurant has very good food.

Great stay at Les Fleurs! The unique design of the rooms and the whole hotel is amazing—it has so much character and style. Being right in the heart of Sofia was perfect for me as a solo traveler, everything's within walking distance. The staff made me feel really welcome. Would definitely come back!

酒店在市區，交通便利，周邊就是生活區，比較晚才入住，酒店視野一般，基本沒有，當時找了半天才問到，住宿體驗一般

The location is excellent, with three metro lines just a short walk away, making it easy to get around the city. The rooms are spacious, well maintained, and very clean. The windows are highly soundproof, so outside noise is not an issue. The hotel also provides useful amenities, the lobby is welcoming, and the staff are friendly and helpful. Overall, I had a very good experience. The only downside was the housekeeping staff, who started talking loudly in the corridors early in the morning. Because the room doors are not well soundproofed, it sounded as though they were speaking right outside—or even inside—the room, which made it difficult to sleep. It would be much better if they communicated more quietly or found another way to coordinate instead of shouting in the hallways.