Pengguna Tetamu
13 Oktober 2024
We went with family to the hotel. We had booked a suite and a deluxe room, hotel is good and staff is generally pleasant and supportive. Food in restaurant is also good. Location as well as room size are pretty good. A few things that need to be improved. 1 - we had chosen it due to swimming pool. But swimming pool is still being constructed. 2 - ac in the room was not cooling well. We did not realise as were too tired in night. We informed in morning twice and they kept saying that they will correct but never did. 3 - while i was at the counter giving ids during check in, they might have come to family for welcome drink. In short only 2 out of 5 people got it. It seems it was good and i asked them to provide it to all of us. They never provided that. 4 - suite is not worth booking. It just has an extra chair and a small ac on top. I realised that it was only this small ac whose temp was set to 26 degree that was somehow able to cool the room a bit. It is expected that suite will at least have a bath tub and an extra sitting space. But there was none.
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