Ulasan Raffles Jakarta

Jawapan daripada Pihak Penginapan: Dear Ms. Desi,Thank you for sharing your wonderful staycation experience with us! It truly warms our hearts to know everything was perfect during your time at Raffles Jakarta.We are delighted that we could create a memorable stay for you, and we hope every moment felt as special as you are to us. Your kind words inspire our team to continue delivering heartfelt hospitality.We would love to welcome you back for another exceptional experience. Until then, we look forward to the next opportunity to make your stay just as magical!Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Jawapan daripada Pihak Penginapan: Dear Pilishidizi,Thank you so much for your kind words and for being a loyal Raffles Jakarta guest! We are thrilled that you consistently enjoy your stays with us and that our team’s welcoming and attentive service contributes to your experience.It brings us immense joy to know that you find our hospitality exceptional and feel at home each time you visit. Your recommendation means the world to us, inspiring our team to continue providing the best possible service to all our guests.We can't wait to welcome you back on your next trip to Jakarta. Please take care!Warmest regards,RhanyGuest Experience ManagerRaffles Jakarta

Jawapan daripada Pihak Penginapan: Dear reMARKable,Thank you for sharing your experience with us. I'm delighted to hear that you enjoyed our breakfast and found most aspects of your stay to be perfect. Your kind words truly mean a lot to us.I sincerely appreciate your feedback regarding the noise from the main road. Your comfort is our priority, and I regret any inconvenience this may have caused. Should you choose to stay with us again, we would happily arrange a quieter room to ensure a more restful experience.It would be a pleasure to welcome you back to Raffles Jakarta, where we strive to create moments of endless possibility. Safe travels!Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for taking the time to share your feedback on your recent stay with us. I'm pleased you enjoyed the breakfast spread and found our service and coffee to meet your expectations. It's wonderful to know that you appreciated the efforts of our team.I apologize for the inconvenience you experienced regarding the room's soundproofing and the quality of some of our breakfast offerings. Your comments about the Japanese soufflé, sashimi, sushi roll, and croissant have been noted and will be shared with our culinary team for improvement. We strive to provide a memorable experience for every guest, and your insights are invaluable in helping us enhance our offerings.Thank you again for your feedback and for recognizing the enjoyable aspects of your stay. We look forward to welcoming you back and providing an even better experience.Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your wonderful review! It truly warms our hearts to know you had a luxurious and comfortable stay with us at Raffles Jakarta. Your kind words about our stylish rooms, top-notch amenities, and exceptional service mean the world to our team.We’re delighted that our location, along with the diverse and delicious breakfast buffet, added to your experience. Most of all, it brings us great joy to hear that our friendly and attentive team made your stay even more memorable.It was a pleasure having you, and we can’t wait to welcome you back, whether for business or leisure, your home in Jakarta will always be here for you.Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Jawapan daripada Pihak Penginapan: Dear cyhaw,Thank you so much for your excellent review and staying with us during your first visit to Jakarta. It’s gratifying to hear that you felt warmly welcomed by Dul, and that Ardi’s professional guidance and recommendations made your stay more enjoyable. We’re delighted that Eky’s dedication and the efforts of our ground staff contributed to a memorable experience for you.We always strive to ensure that each guest’s stay is special, and your kind words reassure us that we’re on the right track. We are committed to providing exceptional experiences, and we look forward to welcoming you back for a longer stay and exceeding your expectations in the future.Safe travels, and see you soon!Warm regards, RhanyGuest Experience Manager Raffles Jakarta

Jawapan daripada Pihak Penginapan: Thank you sincerely for sharing your experience with us! We’re delighted to know you found the rooms well-appointed and a good value, and we're grateful for your wonderful rating on our amenities, cleanliness, and service.It’s great to hear you enjoyed our breakfast selection and the ambiance of our pool area. We take every guest comment to heart and are always seeking ways to elevate the quality and variety of our offerings to ensure they meet expectations.We look forward to welcoming you back to explore more of Raffles Jakarta and hope your next stay with us will be even more memorable. Please don’t hesitate to let us know if there’s anything we can prepare in advance for you.Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback. I'm sorry to hear that your stay did not meet your expectations. We strive to provide the highest level of service, and we fell short in several areas during your visit.We appreciate your comments about the room size, bakery, desserts, and gym. However, I apologize for the issues you experienced with check-in, welcome drinks, breakfast service, and the water dispenser. Your feedback is invaluable, and we will address these concerns with our team to improve our services.We are committed to learning from this experience and improving our services. We sincerely hope you will give us another opportunity to serve you better. Please do not hesitate to contact me directly for any assistance.Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your recent experience at Raffles Jakarta. We are delighted to hear that you thoroughly enjoyed your stay with us. From the spacious and comfortable room to the beautiful decorations adorning our hotel, it's heartening to know that every aspect of your experience met your expectations. We take great pride in providing a serene and welcoming ambiance for our guests to relax and unwind.Additionally, we appreciate your kind words regarding our breakfast selection, prompt a la carte menu service, and the availability of our efficient butler service. Your feedback serves as a constant reminder of the importance of our commitment to exceptional service. We look forward to the opportunity to welcome you back to Raffles Jakarta, where we will continue to strive for excellence and provide you with unforgettable experiences.Warmest regards,RhanyGuest Experience Manager

Jawapan daripada Pihak Penginapan: Dear _TSXX66zbldl****, Thank you so much for sharing your experience with us on Ctrip. It brings us immense joy to learn that your stay at Raffles Jakarta was memorable. Every stay should be a journey of endless possibilities, and I'm thrilled to hear that you found our spacious rooms, excellent service, and delightful breakfast to your liking.Connecting to the shopping mall offers our guests convenience and endless exploration opportunities. It's our pleasure to provide exceptional service and create moments that exceed your expectations. Your kind words motivate us to continue delivering unforgettable experiences, and we eagerly await the opportunity to welcome you back to your Raffles family.Warm regards, RhanyGuest Experience Manager

Jawapan daripada Pihak Penginapan: Dear Mr. Toni,Thank you for choosing to stay with us once again and for taking the time to share your experience. We’re thrilled you enjoyed the room setup and found our location convenient.It’s always a pleasure to welcome back our guests, and we’re delighted that our connection with Lotte Shopping Avenue Mall and proximity to Kuningan City served you well. Your continued support means a great deal to us.We look forward to having the opportunity to host you again and to make your next stay even more memorable.Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Jawapan daripada Pihak Penginapan: Dear Ms. Meiny,Thank you so much for your wonderful feedback! We are truly delighted to hear that you had such a memorable experience with us, especially during the New Year celebrations. It means the world to us that you love our hotel, and we can’t wait to welcome you back again soon.Your kind words motivate us to continue delivering exceptional service, and we look forward to creating more unforgettable moments for you in the future.Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for sharing your wonderful experience at Raffles Jakarta. We are thrilled you enjoyed your stay in our beautiful hotel with spacious rooms and appreciated our service, particularly the morning breakfast. It's heartwarming to know that our staff's good manners and warm greetings left a positive impression on you. Your feedback is genuinely valued, and we look forward to welcoming you back to Raffles Jakarta for more enjoyable moments with our cheerful team.Warm regards,RhanyAssistant Guest Experience Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your recent experience with us at Raffles Jakarta. Your feedback is invaluable to us.We're delighted that you've chosen to stay with us multiple times and that your overall experience has been positive. We understand that your recent visit was marred by some service lapses, and we sincerely apologize for any inconvenience caused.We regret that our housekeeping team missed the turn-down service on your final night. We understand this oversight was disappointing. Rest assured, we're addressing this internally to prevent recurrence.We're also sorry for the disappointment with the breakfast. We're reviewing our offerings to ensure a more varied experience for our guests in the future.Additionally, we apologize for the delay in porter assistance during your departure. Your time is valuable, and we're working to ensure a more efficient service.Despite these issues, we're pleased to hear that your overall stay was pleasant. Your feedback is invaluable to us as we continuously strive to improve. We look forward to the opportunity to welcome you back soon and provide you with the exceptional service you deserve.Warm regards, RhanyGuest Experience Manager