Hotel berhampiran City College Southampton, Southampton

Clean and comfortable. Especially, receptionists are kind and helpful. My cruise luggage tags can be printed efficiently! Love and highly recommended this hotel.

房間看遊艇港，建議開可以看大西洋一側的房間風景好，要和前台說。 凌晨有摩托車炸街，樓下酒吧比較吵，做好心裏準備，早餐在六樓，可以看很好的風景，南安普頓小城，沒啥看的，不建議入住這個城市，建議住隔壁的朴茨茅斯。

Overall I thought this Hotel for having ‘budget’ in its name was very good, I still think that £182 was pretty expensive for what was on offer compared to the big brands like Travelodge/Premier Inn. This Hotel was in a very convent location in Southampton and is within short walking distance from Southampton Cebtrak Train Station, Southampton Coach Station and Southampton Cruise Terminal. There’s even a McDonald’s right outside the building, The lobby was clean and tidy and check in speed was fast, first problem is that the Key cards kept randomly l stop working almost every time I went in and out of the hotel, asked what the problem could be and was told that the cards de magnetise if near a mobile device, I found this irritating, the room was a decent size with comfortable bed, Shower is in the bedroom and the toilet was in its own little closet, dident bother me as a solo traveller, the shower was slightly frustrating as the temperature consistently kept changing from hot to cold and the handle was that big it was easy to knock the handle and turn if the shower without intentionally doing so, Imtge rooms have no kettle and no plug sockets near the bed only two plugs by the desk, I like the option to have 24/7 access to food and drink at recipe if you need it there’s a menu/leaflet in the rooms, unfortunately the breakfast for a continental breakfast was very poor, very little selection on offer and the 2nd morning had considerably less with very little to eat, for the price that was very disappointing, apart from that its convent on location and gets the job done

Front desk and restaurant service was poor. Had to ask for orange juice and a plate at breakfast. Room adequate. I ate dinner at next door Novotel. Price was low!

Decided to book this Novotel as a place to stay for a couple of nights in Southampton for some wedding celebrations. We have previously visited this hotel approx 22 years ago as we had our wedding held at this hotel. So we were familiar with the hotel location and surroundings as we frequently visited Southampton centre for many years over the past 22 years. The location is ideal if you are arriving by coach and train. The coach station is literally on the door step of this hotel , approx 500/600 metres away. The train station is also within walking distance too. You really are in the centre within walking distance of the main shopping centre , the West Quay .John Lewis entrance is only a 10 min walk from this hotel which takes you into the West Quay shopping centre. Novotel has a car park , which is shared with 2 other hotels at this location , including an Ibis hotel. There are plenty of spaces to park, however we arrived off season and I can imagine during the cruise season it can get busy. My only grievance with Novotel is, we booked through the Novotel website and it does say on there that parking is available however you have to pay £10 per night to park your car there. Upon arrival, you just speak with the checking in staff, provide them with your car registration number & they simply register it on their system and you pay them at the counter for your parking.So £20 on top of your hotel booking as we were staying for the 2 nights. We decided not to book any breakfast as on your doorstep is a McDonald’s…literally at the car park entrance….there is also an IKEA store 5 minutes walk from the hotel. You can see it from the hotel rooms.since the hotel is alongside the major road alongside the port, you can walk along there to IKEA and towards the pier.if you’re really lucky , you can admire one of the large cruise liners berthed up…we did , you could look at it from the hotel car park.There is also a TGI Fridays restaurant across the car park entrance at this location and a small retail park with a few shops like Poundland etc. The checking in process was seamless and we got the lift to our room which was one of the top floors. The room was pretty large ..we had a king size bed and a large double sofa bed open for our 2 teenage kids. The room had pretty well insulated windows with some really good blackout curtains. The tv was a decent size and the room also boasts a small fridge with some complimentary bottles of water. There is also a small safe which you can change the lock number on however I’m not sure how secure it can be as these budget safes are battery operated with a manual overide key., but they’re handy if you want to place some small items in there like your car keys etc. I wouldn’t be leaving anything particularly valuable in there or your passports if you’re staying here prior to your cruise….you’re better keeping them with you. The overall ambience of our room was warm welcoming relaxing and comforting which is what you want to

Booked a room and called to request an extra bed. All agreed. At arrival, staff insist no extra bed and couldn't care less as I was told ”well there's nothing we can do”. Appalling service for such a big hotel.

Good hotel but chaotic during the breakfast period. Staff overwhelmed but in good spirits Beds comfortable and clean. Not overly keen on liquid soap but that is just a personal opinion. Overall a good stay

Best hotel in the area. Decent room and coffee, staffs are friendly too

嗯，酒店的服務也非常出色。酒店員工總是非常友好和樂於助人，他們總是願意回答我的問題，並提供有用的建議。此外，酒店提供的早餐非常美味，種類很多，而且每天都有不同的選擇。餐廳的服務也非常好，員工總是很周到和熱情。 唯一的缺點是酒店的價格略高，但是考慮到酒店的位置和服務質量，我認為這個價格還是很合理的。總之，我非常喜歡這家酒店，如果我再次前往這個城市，我肯定會選擇再次入住。