Terokai Ulasan Tetamu Hotel di Southampton

Holiday Inn Express Southampton - West
3.9/5103 Ulasan
The room was well appointed and comfortable. Decor is basic but looked like it was renovated recently. Being able to have meals onsite is helpful as it there's not a lot to choose from nearby. Good position for the cruise and bus terminals. Staff were helpful.
Highfield House Hotel
3.7/54 Ulasan
We entered into a dark and dingy reception area. After booking in we looked for a lounge, but there are no facilities to speak of other than the actual room. Calling it a hotel is possibly a breach of the trade descriptions act as it is basically a motel. There is a room for breakfast but we did not have breakfast as it was not included in the price. We then dragged our suitcases up a maze of narrow stair cases to the top floor. There is no lift and this is not made clear. Everywhere there is a slightly musty smell from the carpets which should have been put on a bonfire 10 years ago. On getting to the room we were disappointed to have an attic room where half the space is a sloping ceiling. The only light was a small dormer window which barely opens, so there is the same musty and stuffy smell and hardly any light. The double bed takes up most of the room so the bathroom door can't be opened fully and there is no room for an average sized person to sit at the desk. The bathroom was new but everything in it was ultra-budget including the plastic shower curtains.There was air conditioning but you need it to get rid of the musty smell as the window is so small. If the windows are open there is a fair amount of road noise. When we came back from a day out, the dirty mugs had not be replaced and nor had the teabags - only one each. On querying this with reception we were told this was due to Covid. This is fair enough, but they could tell you in advance and provide more teabags and tell you where to get clean mugs. They were provided on request. This was appalling value for money charging reasonable hotel prices for a worse than budget hotel experience. On our return we have booked a travel lodge for half the price and we expect it to to be immeasurably better.
Southampton West
3.8/541 Ulasan
Upon entering our room we found a slug on the bed. We immediately went to reception and asked to change rooms. The windows were shut so we couldn't be certain that this was the only slug/wildlife, nor how long it had been in there. The receptionist informed us that there were no other rooms available and the best she could do would be to change the sheets. We felt this was not enough given our concerns but reluctantly accepted that this would be our only option vs finding a different hotel late at night. She changed the sheets but this didn't stop us feeling dirty and like we might find other slugs and bugs everywhere we looked. We were very uncomfortable. We really would've preferred a different room. As a result, we barely slept. The website advertises 'Good Night Guarantee', but this is a lie. We reported our issue, requested a resolution and were provided with an attempt at resolution, but not anything that actually helped us feel comfortable. So, as per the T&Cs of the 'Good Night Guarantee', we requested a refund for the stay because we had a terrible nights sleep and couldn't wait to leave. We were told by customer services that they were aware of the slug and in their eyes they did rectify the situation for us. And that we weren't eligible for the refund because we didn't inform receptionist we were having trouble sleeping. In what world is it reasonable for us to struggle to sleep and continuously go down to reception to moan at the receptionist when she's already informed us that there are no other rooms? I couldn't believe they would avoid their own policy in this way. We aren't troublesome people and don't enjoy moaning at those working in customer service roles just for the sake of it. Ultimately, we did not receive value for money, and we should have been eligible for the 'Good Night Guarantee' but have instead found ourselves feeling taken for fools.
The Star Hotel
3.7/5109 Ulasan
環境很好 環境很好環境好 環境好 環境好 環境好環境很好 環境很好環境好 環境好 環境好 環境好環境很好 環境很好環境好 環境好 環境好 環境好
Room2 Southampton Hometel
4.6/5121 Ulasan
The hotel is new, nice and the room is big. We can also cook simple breakfast there. The hotel also provide with free parking, but it was already full when we arrived. There is plenty parking spaces outside the hotel which is free after 6pm or 7pm.
Meon Valley Hotel, Golf & Country Club
4/521 Ulasan
Nice hotel rooms are okay too. Not overpriced IMO. TV in the room was larger than your average hotel room TV. Wi-Fi reliable and fast enough. Clean and comfortable. Great selection of drinks at the bar. Checkin time seems a little bit later than most hotels along with the checkout time of 10am. So that should be revised to make it more appealing.

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Maklumat Perjalanan Tempatan

Bilangan Hotel246
Bilangan Ulasan196
Harga TertinggiRM 2,349
Harga TerendahRM 166
Harga Purata (Hujung Minggu)RM 898
Harga Purata (Hari Bekerja)RM 814