Ulasan Crown Metropol Melbourne

Service fall short of a 5 stars hotel. The booking system has not reflected correctly on our stay with adults breakfast included except for the first day. Hence we have to sign the bill to charge to the hotel room and settled with them during check-out as advised by the restaurant. During check-out, the reception staff mentioned will need to inform the reservation team before she can email the final bill to me. Meantime my deposit of $200 is still being charged fully without releasing. 1 day has passed but still no news on the final bill and my money is still not yet released. Disappointing experience and unnecessary hassle.

Good location and very efficient services . Restaurants and attractions are close to us. Value for money choice.

I booked it for S$600 for 3 nights. Very good deal and it is a very nice hotel. Spacious for 2 adults 2 children. Separate shower room and toilet. It would be nice if it comes with bathtub though. Nothing else to complain other than the inconsistency in roomkeeping service. They only topped up amenities like tissue box upon request though it was empty during room keeping. Need to request for extra pillows as only gave 4 per room for 2 queen sized beds. not within free tram zone but only 1 stop away from free tram zone. Usually we will stop at batman park stop and walk back. Links between 2 crown hotels, very convenient.

Good location, great workers, great service, and best room condition with reasonable price.

Easy to Central Area, convenient place

整個墨爾本行程中房價最貴但最失望的酒店 週末入住，應該是Tyler開演唱會導致整個貓本房價飆升，房間沒有拖鞋，沒有毛巾沒有洗漱用品，像是整理到一半的樣子。第一晚洗澡熱水很小，以為酒店設施如此沒有在意第二晚直接沒有熱水，打電話上來修，弄了一個多小時貌似搞不定我要求換房間，給了門卡進入新的客房驚呆了我們，床鋪凌亂還有客人的背包衣物，我趕緊拍照自證清白再打電話通知前台，這時客房經理來了，他也表示很驚訝，凌晨12點多一家三口衹能推着行李穿着睡衣在走廊等待酒店的再次空房安排。 語言溝通也不那麼順暢，酒店介紹的中文服務沒看到，經歷了這些不愉快，最後在我們要求下減免了一位早餐，但酒店的混亂管理真是挺可怕的。

酒店很不錯，位置也方便。本來是打算住旁邊的皇冠江濱的，一晚便宜250，但是被這個泳池吸引過來了。九點就到酒店，辦了提前入住多花了50刀。

這個酒店在墨爾本是極具性價比的，酒店和皇冠**是挨着的，內部設施非常新，不像十幾年的酒店，十幾年前住過，居然沒有舊

房間很乾凈，空間感也很好，酒店位置很好，配套餐飲娛樂設施也很齊全。商務出差非常好的選擇，同時距離中心的各個遊覽點都不遠，都是步行可達。

服務人員很棒。酒店距離墨爾本商業中心很久。屬於高端酒店。 酒店對面有一家也是皇冠的酒店也是富麗堂皇。 棒。

很不錯的體驗，地理位置很好，房間也不錯,性價比挺高的，出門就是雅拉河，各種餐廳酒吧一應俱全，視野無敵，特別在28樓游泳，墨爾本的夜景一覽無餘，萬家燈火，星星點點，很美

還不錯 泳池風景很漂亮，就是給我們樓層低 還對着後院

位置好，壞境優美，配套設施齊全。

雙床房的床墊的base底下包了一圈很硬的鐵 應該是為了起到支撐的作用吧 但是全家人都磕到了 而且都破了 要是小朋友走不穩磕一下 應該會比較嚴重 希望酒店可以重視起來 包一層海綿在外面會更好點