Hotel Melbourne dengan Spa

The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.

Very noisy could hear all the neighbours shouting  at each other! And needs sound proofing as could hear everyone showering!!  Clean and great food but don’t get a room on level 10 or 11. Not worth the $$$$

We love this hotel! It’s new and nicely designed. I love the ID so much that I wanted my own house to be designed the same!!! It’s next to the Chadstone shopping Center, you can dive into this shopping paradise before your flight back home!

T'was my third time here and they don't disappoint. Room is clean and sleek. Breakfast is good quality. Toiletries needs to be requested all the time- it's not always convenient especially that you need it daily and you stay for 2 weeks.

Always a fantastic stay here. Great location if you can get the right room. 2 and 3 Bedrooms have corner views so if you can pay a little more its well worth the corner bed. Sky apartments are exceptional. Don't recomend if your not good with heights! So good when you get a great sunset. Could have been a bit cleaner and would recomend they do a good spring clean once in a while. Thanks to the freindly staff! didnt have a issue and satisfied every one of my requests.

good place to stay, nice location.friends staff, and it is very quiet.

We recently stayed at Novotel Melbourne on Little Collins, and overall had a comfortable and convenient experience. The biggest highlight is definitely the excellent location in the heart of Melbourne CBD. It’s very easy to get around, with plenty of shopping, dining, and attractions within walking distance. We arrived earlier than check-in time, and the staff kindly allowed us to store our luggage, which made things much easier. We were also offered a discounted breakfast option during check-in, which was a nice touch. The gym facilities were well-maintained, and we enjoyed using them during our stay. The room was a bit more compact compared to other hotels we stayed at during this trip, but still clean and functional. Although we had requested a higher floor, we were assigned a lower-level room, which currently faces some construction. One thing to note is that the lift system can be slightly inconvenient, as the reception is on Level 3 and requires a transfer between lifts. There were also a few instances where the lift didn’t respond as expected. Additionally, there isn’t a self-service laundry facility available. Overall, despite a few minor inconveniences, we enjoyed our stay—especially because of the prime location and helpful service.

Good, would have liked more outdoor furniture on the balcony. One chair by itself isn't great. An extra chair and a table would be good. Plus an armchair or a couch in the room for somewhere comfortable to sit.

Love staying here. All the staff are all really lovely and accommodating to requests. Rooms are spacious and beds are super comfy 👌🏼

Location: The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable. Cleanliness: This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible. Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief. Service: The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously. Facilities: Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family. Room: The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep. Overall: While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.