Hotel Shanghai dengan Spa

Saya menempah bilik keluarga. Keperluan harian yang bersih diisi semula setiap hari. Terdapat juga peti sejuk kecil yang boleh menyimpan air dan buah-buahan. Jika anda perlu menambah sesuatu, hubungi sahaja bilik tetamu dan ia akan dihantar serta-merta. Terdapat robot penghantaran kecil yang comel. Terdapat pelbagai jenis sarapan yang disediakan oleh hotel, sentiasa ada yang anda suka. Apa yang paling saya suka ialah hotel ini mempunyai bilik dobi dan gim. Saya menggunakan perkhidmatan dobi dan pakaian itu dikeringkan dengan segera di dalam pengering. Saya memakai pakaian bersih setiap hari dan menyimpan pakaian bersih. Di seberang hotel adalah stesen kereta api bawah tanah, yang sangat mudah untuk pergi ke mana-mana. Terima kasih kepada Yimo dan Yunling atas perkhidmatan mereka, serta kakitangan perkhidmatan yang lain, yang sangat bersemangat dan sabar. Saya akan memilih untuk datang ke sini semula apabila saya datang ke Shanghai pada masa akan datang.

My friends in China recommended this hotel and told me that she loves it because it’s relatively inexpensive compared to similar hotels in the area. She also stressed that it is a native Chinese brand hotel that it is easier for her to order food and just anything she needs. I was pleasantly surprised by its decor, service, cleanliness and modern amenities. Our room had a nice big tub, huge shower and toilet with bidet. It’s been a while since I visited Japan and I forgot how nice to have a bidet. The breakfast was a nice addition to our stay since it is included. It served both Chinese and American breakfast with some nice local dishes. The decor is modern Chinese Jiangnan style featuring paintings, Calligraphy, and 3-D animation of gold fishes. I enjoyed working out at the gym as well. Super clean and all equipment are easy to use. There is a Pilate room as well. I didn’t have time to enjoy it. The staff are friendly and helpful. Not to mention that I asked for a power cord, it was delivered by a robot. Five star experience! .

Family trip with two kids, hotel room is big for 4 of us, the aircon/heater system is working well. the size of the beds is sufficient for 1 adult and 1 kids, it will be better to have a bigger bed for two adult. Has washing machine and a heater at the basement, its a self-service and washing detergent also provided. It is a free to use. Location is not the best on transport as it is about 1.5km to 1.8km to walk to Subway but it is fine for my family to walk. it has Starbucks, KFC and other local food at about 140m away from the hotel. and also shopping mall about 1.5km from hotels.

The staff made us feel extremely welcome the hotel is lovely and has charming character - special mention to the lovely Betty from the front desk who’s customer service and attentive nature was a blessing - looking forward to my next stay here - ps my daughter loved the kids toothpaste but she kept saying you were supposed to give us a gift but I don’t recall seeing this anywhere? Perhaps you can make it up to her on our next stay

It’s a lovely hotel. Breakfast is exceptional. Location may be excellent for Disney, but a little far for Shanghai Central Area / Bund. They gave lovely evening soups for free. Room had all the amenities. The transparent Bathroom is a bit funny. Staff is very courteous. Despite not knowing English, they help with a translation app. Zhoupu metro station is just 5-10 min walk (600-700m). Will recommend whole heartedly

Wonderful experience! All the staff were attentive, polite, helpful and so accommodating to our needs and questions. The hotel has laundry facilities and a gym, free to use. Breakfast was a good spread, Chinese style mainly. Right next to Yu Garden and crossing a few streets takes you to the Bund. The rooms look like their photos and the “XiaoDu”AI operating the room is such fun, just that it only speaks Chinese. We truly enjoyed our stay. Would definitely come back.

I had the pleasure of staying at the Shanghai MGM West Bund Hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. Especially Lucy from the Guest Experience team made my day remarkable. She made me feel like a valued guest and went above and beyond to ensure my stay was comfortable. What truly impressed me was their genuine care and attention to detail. They anticipated my needs before I even had to ask, ensuring that I had everything I required for a comfortable and enjoyable stay. It's clear that they take great pride in their work and are committed to providing exceptional service to every guest. I would like to express my heartfelt gratitude to the guest relations team at the Shanghai MGM West Bund Hotel for their outstanding hospitality. They played a significant role in making my stay truly memorable and I highly recommend their services to anyone visiting the hotel. The hotel itself is a true gem, boasting modern and stylish decor throughout. My room was spacious, well-appointed, and offered breathtaking views of the city skyline. The comfortable bed, luxurious amenities, and attention to detail made me feel right at home. My stay was the exceptional service provided by the hotel staff. Also the housekeeping team, everyone was friendly, attentive, and always willing to go the extra mile to ensure a memorable stay. The hotel's location is also worth mentioning. Situated in the vibrant West Bund area, it offered convenient access to popular attractions, shopping, and dining options. Whether I wanted to explore the city or simply relax and take in the views, everything was within reach. Overall, my experience at the Shanghai MGM West Bund Hotel was nothing short of exceptional. It's a true testament to luxury and hospitality. I highly recommend this hotel to anyone seeking a memorable stay in Shanghai.

The room was amazing with a stunning view. On the whole it was a fantastic stay but there were one or two issues- 1. The yoga mats in the gym were filthy. And 2. I was bothered on a few occasions by cleaners or people coming to knock on the door e.g.the cleaner came inside the room even though I said it was too late and I didn't want the room to be cleaned now. It was around 5pm and no one had cleaned the room during the day, but by that time I was ready to relax. There was a language barrier so she just came in and started replacing snacks and drinks and tried to start cleaning up in the bathroom and I had to ask her to leave. I noticed before I left that there was a button for 'do not disturb' but it wasn't obvious so it would be good for the staff to mention that when showing you to your room. I also think it's a good idea for them to have a book with information regarding the restaurant, gym, spa etc.etc. there's some info on the TV but it isn't very detailed.

最近我有幸入住了一家令人印象深刻的酒店，喬茵的服務很好，這次住宿經歷讓我深感滿意，特此寫下這篇好評，希望能為其他尋找優質住宿體驗的旅客提供參考。首先，酒店的地理位置非常優越。它位於市中心的繁華地帶，周邊不僅有各式各樣的餐廳、購物中心，還有便捷的公共交通站點，無論是商務出行還是休閑旅遊，都能享受到極大的便利。從酒店步行即可到達多個著名景點，為我們的旅行節省了大量時間和精力。酒店的外觀設計現代而典雅，內部裝修更是精緻無比。大堂寬敞明亮，裝飾風格獨特，給人一種賓至如歸的感覺。房間內的設施一應俱全，床鋪柔軟舒適，衞生間的用品品質上乘，細節之處盡顯酒店的用心。特別值得一提的是，房間的隔音效果非常好，即便是在夜晚也能享受到寧靜的休息環境。服務方面，酒店的工作人員都表現得非收藏保存業且熱情。

I chose this hotel for the outdoor pool. I was disappointed - it was filled anout a third of its capacity. Be prepared to have breakfast with children while their parents staring at their phones. Then, I asked for a room in a quiet area. I woke up 2 nights because of noisy hotel guests. This morning was the last straw - I left at 2am. This was a not what I expected and requested for a relaxing birthday staycation. But! very helpful frontdesk staff.