Hotel Shanghai dengan Spa

The best 5stars hotel ever stayed Very professional hotel staffs and the cleanliness is tip top. They make up the room 3 times a day and each time we are back. It is sure back like home. Ms Aurora Gan is very friendly to walk us the hotel check in and check out. Will come back to stay again.

This was honestly one of the most memorable hotel stays we have ever experienced. We stayed at The Ritz-Carlton Shanghai, Pudong to celebrate my girlfriend’s 23rd birthday during our first trip to Shanghai together, and the entire experience exceeded our expectations from beginning to end. Before arrival, Assistant Guest Recognition Manager Yana Ivleva kindly communicated with us by email and thoughtfully helped arrange everything for the celebration. Her warmth, professionalism, and genuine care made us feel welcomed even before we arrived at the hotel. The room decoration, birthday cake, handwritten card, flowers, and beautiful Bund view created such a special atmosphere for us. Every detail felt thoughtful and heartfelt rather than simply formal hotel service. The hotel itself was also outstanding — the room condition, cleanliness, facilities, swimming pool, and especially the incredible night view of Shanghai were all amazing. Flair Rooftop Bar was also a wonderful experience for enjoying the skyline and atmosphere. What impressed us the most, however, was the hospitality. Yana and the staff truly made this stay unforgettable for us, and thanks to them, our first trip to Shanghai became a memory we will cherish for a very long time. We are sincerely grateful to The Ritz-Carlton Shanghai, Pudong and will absolutely look forward to returning again in the future.

Due to the recent Typhoon Dolphin, I opted for a staycation at Kerry Hotel Pudong by Shangri-La. Upon arrival, there was no assistance from the bell staff or porters. During checkin, The receptionist handed me a small slip of paper which, at first glance, I assumed was some sort of advisory regarding Typhoon Dolphin. Upon closer inspection, I realised that this tiny, thin and flimsy piece of paper was actually the Kerry Club welcome letter. I found this genuinely surprising. A Club welcome letter is one of the first touchpoints for premium-room guests and would normally be presented on proper stationery. Instead, this looked more like a piece of scrap office paper I would use to test whether a pen still had ink. More importantly, the receptionist did not explain my Club benefits. There was no explanation of breakfast hours, breakfast venue, hotel facilities, checkout time, Club Lounge opening hours or other Club privileges. There was not even a simple introduction along the lines of, “You have been assigned a park-facing room on the Club floor.” As a result, when I entered my room on Level 25, I was initially rather confused. My first impression was that the room felt noticeably dated and I genuinely could not tell whether I had actually been assigned a Club Room. I was not sure if it was one. There was no Club welcome letter placed on the desk, no welcome amenity and no Nespresso machine. In its place were several packets of instant coffee. Even the complimentary bottled water was the basic Coca-Cola-owned Chun Yue (纯悦) brand. At that point, the sign along the corridor was the clearest indication I had received that this was a Club-level stay. Not a great first impression. However, it did get better from there, since I discovered that John Masters toiletries were available in the bathroom, which were nice to use, and I was in fact placed in a high floor room that overlooked century park and I could see the lovely view of the 3 iconic skyscrapers of Shanghai. The housekeeping team were amazing, the longest I waited was just 30 minutes after I had requested items, and they were checking in on whether I needed anything during the turndown service, they were also incredibly friendly and polite. The room was also immaculately cleaned. Truly 5 stars! The lounge was also great - evidenced by the amount of people using it during my 3 nights here at this hotel- the lounge was always busy. The evening cocktail service served beyond the usual typical hors d'oeuvres, and was more like a simple dinner buffet. The main dish on my last night - Beef Biryani was really good, and quite authentic in my opinion. It was good by club lounge food standards. The club lounge staff were also excellent. I remember a Caucasian male staff member — unfortunately, I did not get his name or position — who spoke fluent English, answered my queries clearly and resolved any issues I had promptly. Kudos to him! The gym was so huge and well equipped that I thought I had walked into an expensive commercial gym a la FitnessFirst or Virgin Active. The pool was also large with 5 swimming lanes. Back to the room. The bed was quite hard. On the positive side, the air-conditioning remained strong, quiet and effective despite the age of the hotel. The bathroom was probably where the age of the room was most apparent. There was no rain shower or bidet. Some of the floor tiles near the entrance also appeared to be loose, as I could hear and feel slight movement beneath them whenever I walked in and out. Check-out was brisk and straightforward. This time, a member of staff proactively assisted me with my luggage, loaded my bags into my DiDi and helped with the car door. Overall, I believe Kerry Hotel Pudong remains a good choice for business travellers who need to be close to the Shanghai New International Expo Centre (SNIEC), Huamu or other parts of Pudong. However, I would rate its value for money as merely average.

Exceptional Stay – True Five-Star Experience at Its Finest I had a wonderful stay at The Peninsula Shanghai, and it truly exceeded expectations in every aspect. From the moment I arrived, the service was impeccable. The staff were warm, attentive, and highly professional, consistently going above and beyond to ensure a comfortable and seamless experience. Every interaction felt genuine and thoughtful, reflecting the highest standards of hospitality. The room was beautifully designed, spacious, and extremely well-maintained. The attention to detail was impressive—from the luxurious bedding to the advanced in-room technology, everything was carefully curated for both comfort and convenience. The hotel facilities were equally outstanding. The ambiance throughout the property is elegant and refined, and the location along the Bund offers stunning views and easy access to key attractions in Shanghai. Dining was also a highlight, with excellent service and high-quality food. The overall experience—from check-in to check-out—was smooth, relaxing, and memorable. This is a true five-star hotel that delivers on both luxury and service. I would highly recommend The Peninsula Shanghai and would definitely return on my next visit.

Time spent at Banyan Tree has been very pleasant. Had a lovely weekend trip with my family, staff is extremely friendly and helpful. Breakfast is fulfilling with plenty of choices, including ala carte menu.

The hotel is beautiful, situated right on the bund. The breakfast is good and the beds are comfortable. My family and I were travelling through China for 4 weeks, and I booked this place for 4 nights, we usually like to stay in places where we can do laundry, here we had to use an outsourced business to get our laundry done as there are no laundry facilities close by and it would have cost us $500 aud to get our laundry done through the hotel. Just something to be mindful of if you are travelling with a family. However in saying that, the process of outsourcing was only made possible because of the assistance given by the hotel. I’m glad we booked it, the experience overall was great.

Pengalaman penginapan yang sangat, sangat memuaskan Reka bentuknya sangat baik, dan peralatan tempat tidur, bekalan, pemandangan dan ***a hiasan semuanya terkemuka. Sebaik sahaja anda memasuki W, terdapat haruman memori uniknya Apa yang anda lihat di hadapan anda adalah persembahan cita rasa pereka, dan apa yang anda dengar di telinga anda adalah lagu berirama, yang membuatkan orang berasa gembira dan santai. meninggalkan memori perjalanan yang tidak dapat dilupakan dan mendalam! Persekitaran sarapan pagi juga luar biasa, dengan pelbagai jenis makanan, yang sangat sesuai untuk mendaftar masuk dan mengambil gambar. Kaca partition di sebelah tab mandi boleh dilaraskan kepada mod kalis cahaya, yang memberikan rasa privasi Reka bentuk ini sangat bagus berbaring dan tidur sehingga subuh.

Saya mencari lama sebelum datang ke Shanghai dan akhirnya memilih Andaz Xintiandi, dan saya tidak kecewa! Jeff, penyambut tetamu meja depan, sangat bersemangat untuk mendaftar masuk dan memperkenalkan kemudahan hotel! Bilik itu sangat bersih dan kanak-kanak sangat gembira. Sarapan di hotel ini juga sangat lazat. Wafel a la carte, muffin dan telur Benedict semuanya indah dan lazat.

Hotel is 2 minutes walk away from the Shanghai railway station (you can literally see the station). Another a 5-7 minutes walk can take you to the 1, 12, and 13 metro line. A mall around the area, a line of shops near the neighborhood, downstairs is a convenient store, easy to find hotel, you can’t miss it. Pool is under construction during our stay but they have other amenities like a very small gym, free laundry (washer + dryer), spa, and handful of rooms for board games mainly featuring Mahjong, if you’re a fan you will love it. These amenities is downstairs in the basement which you have to exit the building and take a separate entrance for. I want to note that I did see a water bug in the living checking area and in the amenities room. That is something they can def fix. Otherwise really good location if you plan to use the railway station or don’t want to stay at the city center. Bathroom is separated into wet and dry. It have an option for overhead shower, fantastic water pressure. Door is not transparent, but it does not have a lock. Toilet have a bidet but I want to note that our toilet did have a faint but noticeable smell of urine, I’m not sure if it’s because the staff did not clean it well or its something else. There are no dirty spots and it’s visually clean. Overall for the price of the hotel it’s SO spacious, clean and just so worth it.

Perkhidmatan Xiao Ding di meja penyambut tetamu sangat peramah dan efisien. Lokasi hotel ini sangat strategik, membolehkan akses mudah ke tarikan popular seperti Jambatan Waibaidu, The Bund, dan Nanjing Road Pedestrian Street, dengan kemudahan pengangkutan yang sangat baik. Penginapan saya di sini sememangnya melebihi jangkaan. Ia menjadi kejutan yang menyenangkan dalam perjalanan ini. Lokasi yang sangat strategik membolehkan saya berjalan kaki ke Oriental Pearl Tower – ikon popular untuk mengambil gambar – dalam masa 10 minit sahaja. Langsung tidak perlu pening kepala mencari pengangkutan. Kemudahan mengecas telefon pada waktu malam sangat praktikal. Bilik air pula mempunyai konsep kering dan basah berasingan, dengan bekalan air panas yang stabil dan cukup hangat. Selepas mandi, langsung tidak terasa sejuk. Perkhidmatan mereka pula memang tiada tandingannya. Pada suatu malam, bilik saya kekurangan pengering rambut. Saya meminta bantuan, dan staf Xiao Ding segera menghantar pengering rambut lain ke bilik dalam beberapa minit sahaja. Sikapnya sangat mesra. Sarapan pagi juga sangat pelbagai, dengan pilihan seperti pau, telur, bubur, dan wonton yang baru dimasak – rasanya sungguh menyelerakan dan menenangkan. Sangat disyorkan sama ada untuk percutian keluarga atau perjalanan solo. Semasa daftar keluar, kakitangan hotel sangat membantu menguruskan proses daftar keluar dan juga membantu membawa bagasi. Secara peribadi, saya sangat berpuas hati dengan pengalaman menginap di hotel ini, dan pasti akan kembali menginap di sini lagi pada masa akan datang.