Hotel Makati dengan Spa

"My stay was OK and the staffs were very approachable and very easy to deal with. We had a bit of a problem upon checking in but they rectified the issue and they even let us stay for extra two hours without any charge."

"Security, check-in, bell boys are great. The facade of the hotel is far more better than wat is real. Some elevators are not functioning properly. Bed are neat and clean. Aircon is acceptable. Location is excellent but for people not accustomed to nightlife hang-out are advice to not to stay out passed 10pm. But in general, with the reply and action of personnel, I say withour any doubt the hotel rate is acceptable and worth it."

"I have travelled a fair bit and feel that I have a good handle how things are. This hotel has Best Western as part of the name so I expected a certain level. I could see that the hotel was probably a higher end hotel, the lobby showed high end finishes and this was probably a 200+ room hotel when built. It has suffered a fair bit of age related issues and the room finishes are quite tired. I noticed on floor 9, 3 rooms together had obviously been flooded and not repaired. The smell of damaged materials was quite strong (lower parts of the doors were heavily water damaged and there were towels damming the thresholds). My room on a different floor was fine but I did have multiple legged friends in my room and the sheets were grey from multiple washings and lastly, the area is the seamy side of Makati (Manila) and is not the best. Okay, that is the list of cons, now for the pros, price was very reasonable, the staff was good in any interactions I had and if you want the seamy side, the location....is excellent. There are lots of bars nearby and multiple actually quite good restaurants including directly across the street, The Filling Station, a throwback to the 1950s us type Diner. Lots of fun and the food is quite good. I will mention that the gym is quite good and I did use it. The gym Airton has apparently had the refrigerant leaked off so it doesn't work. I was told a lot of the rooms have been sold as condos so I found the hotel to be quiet, good amenities for a good price but it is tired. Overall I'm going to rate this a high three star hotel because you kind of get something a little bit more for quite a reasonable price so it is a bargain and is not the slum that other cheap hotels often are. Yes, I would definitely stay again."