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Disiarkan pada3 Feb 2026
Pengguna Tetamu
During our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine.
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Harga satu malam bermula:TRY 12,404
Disiarkan pada26 Jun 2026
Pengguna TetamuI had a wonderful stay at this hotel. The location is excellent—it’s just a short walk from both the metro and bus station, making it very convenient to get around the city. There’s also a mall and a supermarket right across the road, along with plenty of restaurants to choose from.
The hotel was very clean, and my room was spacious, comfortable, and spotless. The staff maintained the room well throughout my stay, making it a relaxing place to come back to after a long day.
Overall, I highly recommend this hotel for its great location, cleanliness, and spacious rooms. I would definitely stay here again.
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Harga satu malam bermula:TRY 3,560
Disiarkan pada7 Jan 2026|Bilik Dua Queen yang Sejuk
Pengguna TetamuAn outstanding hotel experience.
The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious.
A place well worth visiting again, without a location.
Abdulrahman
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Harga satu malam bermula:TRY 3,942
Disiarkan pada14 Mei 2026
Pengguna Tanpa Namaنظافه و خدمات جدا ممتازه و المكان ممتاز جداً يعني اتوقع مو اخر مره ابدا
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Harga satu malam bermula:TRY 3,199
Disiarkan pada29 Okt 2024
Wangyiyi
Kemudahan: agak lengkap, pada dasarnya semuanya tersedia
Kebersihan: Ya, orang Arab sendiri sangat khusus tentang kebersihan.
Persekitaran: Terletak di pusat bandar, terdapat kesesakan lalu lintas
Perkhidmatan: Sangat baik dan sopan, tetapi lelaki di meja depan mempunyai bahasa Inggeris yang sangat lemah...
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Harga satu malam bermula:TRY 5,726
Disiarkan pada19 Ogo 2025
Pengguna TetamuNice place with good location. The parking is behind the building. And no elevator available in parking flor.
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Harga satu malam bermula:TRY 3,986
Disiarkan pada30 Apr 2025
Pengguna TetamuThe hotel was clean
Room was specious
Staff were friendly
There was also variety of food for the breakfast
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Harga satu malam bermula:TRY 3,018
Disiarkan pada19 Dis 2025
Pengguna Tetamu
Great service, clean room, nice location, very friendly staff, easy to order delivery food, good coffee too
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Harga satu malam bermula:TRY 14,556
Disiarkan pada6 Nov 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Harga satu malam bermula:TRY 12,260
Disiarkan pada7 Jan 2026
Pengguna Tetamu
I didn't realize that there are two Swiss Flora Hotels nearby so my taxi dropped me off at the wrong one, which was very frustrating for me as I was exhausted and sick. But the kind front desk agent offered me a free ride with the hotel vehicle to the correct one, which was just around the block.
The hotel was very comfortable and the food at the restaurant was delicious (I had their traditional Saudi stew with rice and fresh squeezed orange juice) and the service was impeccable.
The room was very comfortable with all the modern amenities as expected in any city hotel, but the room had a faint cigarette smell which I didn't like. I was too tired to change rooms, do I dealt with it.
I asked for a wake up call at 2:30am which I did receive...thankfully!
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Harga satu malam bermula:TRY 3,632