Hotel Bangkok dengan Spa

The checkin is fast and seamless and room is very clean and comfortable. The breakfast is amazing deliciously with Christmas special, a wide spread to choose Thai, Japanese and Western. The Pastry is a must try for sweet tooth’s. Location is perfect, as we just to walk 10mins to both Siam Paragon or Central Embassy. BTS is right outside and if you need a prayer at Doorstep of Erawan shine. Suggest to choose a higher floor room, as it can be noisy road traffic.

Everything at Centara Grand at CentralWorld was great.  The location is superb!  The spa and gym are great.  The staffs are so friendly.  The welcome drinks at the top of the hotel was beyond words.  The tapas the Spanish restaurant, Uno Mars, was lovely.  It is also connected to the convention centre as well as the shopping mall.  The only downside is the mall will be closed at night.  We have to walk outside on the street to get back to the hotel.  It could be tricky when it rains.  Otherwise, it was a very nice experience at this hotel.  Awesome!

Friendly and helpful staff, beautiful clean room high up with big windows and a great view. Loved the living room area, the big bathroom and the very comfortable bed! The rooftop was nice as well with a dj playing. I have stayed in a lot of different hotels in the same price range around Bangkok and I would love to stay here again! One thing that I think could be improved, in comparison with other similar hotels, would be the breakfast. Other than that I’m really pleased with our stay!

Tempah penginapan baru-baru ini di hotel Berkeley. Kebersihan okay, thumbs up kepada krew perkhidmatan bilik! Penginapan saya selama 4 malam boleh diterima, pengisian semula minuman adalah mengikut standard. Kelemahannya ialah saya tinggal di menara Utara jadi agak menyusahkan untuk turun kerana 2 lif diperlukan. Laluan bilik benar-benar gelap. Tbh hotel ini sangat bagus tetapi tidak mempunyai rasa 5 bintang kepadanya. Satu kejadian yang ketara ialah saya perlu membuat panggilan ke luar negara yang mendesak pada tengah malam, penyambut tetamu cuba membantu saya tetapi masalah saya tidak diselesaikan. Saya diberitahu untuk membuat panggilan di bilik saya yang saya cuba mengikut arahan di telefon tetapi saya tidak dapat memanggilnya. Selain daripada semua ini, kami mempunyai penginapan yang menyenangkan di sini.

I went to Bangkok 2 times in 2 months. First we were in an expensive 5 star resort in the river and second time was here in Ramada Plaza. It was more than half the price of the first place but wow it was almost as good! I am not goof at reviews so I will just ramble my thoughts. The worst part of Ramada Plaza is the entrance. It is lackluster and the main big doors were not working so they had small signs that say in and out for you to use side doors. When you get in, the lobby is big and grand with high ceilings, albeit very dated. At night there is a pianist and singer every day and it’s nice to come back to. Front desk staff were kind and they said they upgraded our room from deluxe to premier deluxe (although they always say this so I don’t know if there truly was a difference). We didn’t get early check in and connecting rooms as I requested but we didn’t get rooms beside each other which was good enough. When we got to the room it was so nice. Looked newly renovated! Looked newer than the lobby and the hallway. So we were happy. Aircon was super strong and cold thoughout our 8 day stay. No carpet in the room, made it easier for luggages to roll. I felt it was cleaner that way too. Linens were crisp and clean. Pillows were super great and soft. For our king size bed we had 4 pillows and 1 extra. The bathroom was spacious but it had a wet floor set up so your tub and shower was beside each other. Tub is small so it fills up easily. Water is super super strong and goes from boiling hot to cold. We soaked everyday in the tub. My shower had low pressure in the first day but when I asked them to fix it, they did and it became super strong. If I may nitpick - I didn’t like their provided shampoo (made my hair stiff) and shower gel and lotion(didn’t like the scent). But it was totally ok. Just personal preference. They give two bottles of water a day. The provided ref was ok. Takes a while for our drinks to cool. Anyway moving on, the location of the hotel is beside asiatique so it’s noisy at night (we were in the 6F) because of the party boats boarding. Lots of singing. But only early in the evening. We tried the free tuktuk to asiatique and it was so fast like riding a rollercoaster. My daughter loved it. The location itself is nice because of the river view but it’s prone to a lot of traffic coming from places like icon Siam or central world. Outside the hotel were more than 5 massage spas. We tried one and had a great foot massage!! Loved it! We never tried the fee hotel boat to central pier because we didn’t want todeal with central pier and shift boats. I wish they had a free icon Siam boat like other hotels but that’s ok I guess it’s far. Also the boat doesn’t go at 12 noon so we just opted for a grab car to get around. Oh and also the breakfast buffet is great! They change selection daily so in 8 days we tried many different things. I loved the pork rib curry even though it was so spicy. The chef roams around every morning. Nice touch! Overall I recommend this hotel to all my friends who don’t want to break the bank but still want the resort feel by the river.

Staying here for 4 days 3 nights! Location was closed to convenient store, pharmacy, local market and surrounded with foods shop and massage. However, bit distances from mtr station. So in and out i took grab and bolt. Since it doesnt cost much, I find the location are still good enough. Staffs were attentive, friendly and professional. Door guy always smile and greeting most of customer. Keep it up! Fitness centre and swimming pool open from 7am to 9pm, wifi was good too. I did not try the breakfast as it cost quiet expensive tho. Room were spacious, hot water and aircon working well, one thing that bit disturb me was I could hear next room were talking, so I believe the wall is pretty thin. Overall, I enjoy my stay!

Third time at this property. At this point, the choice barely needs justifying. It just makes sense. The location is a big part of that. Within easy reach of both Terminal 21 and EmSphere, and a short walk from the BTS and MRT, it puts you right in the thick of things without the chaos of being too central. For getting around, the public transport links are genuinely useful. Though I've found that for spots a little further from the stations, grabbing a bike is often much faster. And for airport transfers, skip the taxi entirely. The airport rail into the MRT is faster, cheaper, and far less stressful than sitting in Bangkok traffic wondering if you'll make your flight. This stay coincided with some refurbishment and lift upgrading works. Earplugs were left in the room as a courtesy, and honestly the noise never really bothered me. That said, clearer communication ahead of arrival would have been appreciated. With only one guest lift operational at certain times, the staff lift was made available as a backup, but waits during peak hours could stretch longer than ideal. Worth factoring in if you're on a tight schedule. Manageable, not a dealbreaker, but good to know going in. On the maintenance side, I did flag two issues after the first night. The shower shutter wasn't closing properly, and the TV had a habit of shutting off or pausing on its own. I reported both at the front desk. Nobody came to fix either during my stay. It didn't ruin anything, but it's the kind of follow-through that matters, especially for a returning guest. The service overall was warm and welcoming. Staff greet you like they mean it, which sounds like a small thing until you've stayed somewhere that doesn't bother. But the standout of this trip, genuinely and unexpectedly, was the housekeeper, Ya Hin. In the morning she'd check in to ask what time I'd prefer my room serviced. That alone is a level of consideration most hotels don't think to extend. On one of those days, she left behind a rabbit folded from a hand towel. The kind of detail that makes you pause and smile before you even put down your bags. The next day she asked if I'd like another. I told her it wasn't necessary. She heard me, and I thought nothing more of it. I came back that evening after a particularly hectic day. The kind where Bangkok has wrung you out completely. On the bed sat a towel folded into the shape of a girl, and beside it, a handwritten note wishing me well. I'm not someone who reaches for words like ”touched” easily. But that got me. It's a small gesture in the scheme of things. But it's exactly the kind of human moment that separates a hotel stay from an actual experience. Ya Hin, if this ever finds you: thank you. For frequent Bangkok visitors who want a well-located base with good transport links and staff who genuinely care, this property earns its return visits. If you're planning a stay soon, it's worth checking ahead whether refurbishment works are still ongoing. The hotel feels like it's going through a proper upgrade, and the end result will likely be worth it. Just something to be aware of when booking.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

This hotel was a little far from some attractions but easily accessible by bike/car and tour bus. This hotel is full of color and vibrant fun! Friendly staff with a great lobby for guest interaction . There are many extra amenities, with the spa, ice pool and lounging space on the roof. The rooftop is a great place to finish the day, with food, and drinks. It is a great place to capture the moon.

Berpatutan dan sangat dekat dengan pusat bandar Stesen BTS juga terletak kurang dari beberapa minit Terdapat juga urutan dan makanan jalanan berdekatan Bilik itu bersih dan selesa Pemandangan bandar dari setiap bilik sangat bagus! Terdapat juga mesin basuh untuk mencuci pakaian, yang sangat bagus!